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21
Statement of Limited Product Warranty
What this Warranty Covers & Who it Applies to: The limited warranty provided by BSH Home Appliances
Corporation (“BSH”) in this Statement of Limited Product Warranty applies only to Thermador® dish-
washers (“Product”) sold to you, the first using purchaser, provided that the Product was purchased: (1)
for your normal, household (non-commercial) use, and has in fact at all times only been used for normal
household purposes; (2) new at retail (not a display, “as is”, or previously returned model), and not for
resale, or commercial use; and (3) within the United States or Canada, and has at all times remained
within the country of original purchase. The warranties stated herein apply only to the first purchaser of
the Product and are not transferable.
• Please make sure to return your registration card; while not necessary to effectuate warranty
coverage, it is the best way for BSH to notify you in the unlikely event of a safety notice or
product recall.
How Long the Warranty Lasts:
BSH warrants that the Product is free from defects in materials and work-
manship for a period of seven hundred thirty (730) days (i.e., 2 years) from the date of purchase. The
foregoing timeline begins to run upon the date of purchase, and shall not be stalled, tolled, extended,
or suspended, for any reason whatsoever. Labor and shipping costs are included in this basic coverage.
Extended Limited Warranty:
BSH also provides these additional limited warranties:
•
5 Year Limited Warranty on Electronics:
BSH will repair or replace any Thermador® micropro-
cessor or printed circuit board if it proves to be defective in materials or workmanship
(excludes labor charges).
•
5 Year Limited Warranty on Dish Racks:
BSH will replace the upper or lower dish rack (exclud-
ing rack components), if the rack proves defective in materials or workmanship (excludes
labor charges).
•
Lifetime Warranty against Stainless Steel Rust Through:
BSH will replace your dishwasher with
the same model or a current model that is substantially equivalent or better in functionality, if
the inner liner should rust through (excludes labor charges). BSH will replace the stainless
steel door if the door should rust through (excludes labor charges).
The foregoing timeline begins to run upon the date of purchase, and shall not be stalled, tolled,
extended, or suspended, for any reason whatsoever.
Repair/Replace as Your Exclusive Remedy:
During this warranty period, BSH or one of its authorized ser-
vice providers will repair your Product without charge to you (subject to certain limitations stated herein)
if your Product proves to have been manufactured with a defect in materials or workmanship. If reason-
able attempts to repair the Product have been made without success, then BSH will replace your Prod-
uct (upgraded models may be available to you, in the sole discretion of BSH, for an additional charge).
All removed parts and components shall become the property of BSH at its sole option. All replaced
and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this
warranty shall not be extended with respect to such parts. The sole liability and responsibility of BSH
hereunder is to repair manufacturer-defective Product only, using a BSH authorized service provider dur-
ing normal business hours. For safety and property damage concerns, BSH highly recommends that you
do not attempt to repair the Product yourself, or use an un-authorized servicer; BSH will have no respon-
sibility or liability for repairs or work performed by a non-authorized servicer. If you choose to have
someone other than an authorized service provider work on your Product, THIS WARRANTY WILL
AUTOMATICALLY BECOME NULL AND VOID. Authorized service providers are those persons or com-
panies that have been specially trained on Thermador® products, and who possess, in the opinion of
BSH, a superior reputation for customer service and technical ability (note that they are independent
entities and are not agents, partners, affiliates or representatives of BSH). Notwithstanding the forego-
ing, BSH will not incur any liability, or have responsibility, for the Product if it is located in a remote area
(more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous,
threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, BSH
would still pay for labor and parts and ship the parts to the nearest authorized service provider, but you
would still be fully liable and responsible for any travel time or other special charges by the service com-
pany, assuming they agree to make the service call.
Out of Warranty Product:
BSH is under no obligation, at law or otherwise, to provide you with any con-
cessions, including repairs, pro-rates, or Product replacement, once this warranty has expired.
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