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If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for
assistance...
Performance problems often result
from little things you can find and fix
without tools of any kind.
If nothing operates:
• Is the range wired into a live circuit
with the proper voltage? {See In-
stallation Instructions.)
• Have you checked your home's
main fuses or circuit breaker box?
If the oven will not operate:
• Isthe Oven Selector turned to a set-
ting {BAKE or BROIL, but not TIMED
BAKE}?
• Is the Oven Temperature Control
turned to a temperature setting?
If surface units will not operate:
• Have you checked your home's
main fuses or circuit breaker box?
• Are surface units plugged in all the
way?
• Do the control knobs turn?
It surface unit control knob(s) will
not turn:
• Did you push in before trying to turn?
If the Self-Cleaning cycle will not
operate:
• Are the Oven Selector and Oven
Temperature Control set on CLEAN?
• Does the Start Time Dial show the
correct time of day?
• Is the Stop Time Dial set ahead to the
time you want the cleaning cycle to
stop?
• Is the Lock Lever all the way to the
righ_
If cooking results aren't what you
expected:
• Is the range level?
• Are you using pans recommended
in the Cooking Guide?
• If baking, have you allowed lY2to 2
inches (4-5 cm} on all sides of the
pans for air circulation?
• Have you preheated the oven as the
recipe calls for?.
• Are the pans the size called for in the
recipe?
• Are you following a tested recipe
from a reliable source?
• Do the cooking utensils have
smooth, flat bottoms and fit the sur-
face unit being used?
See the Cooking Guide for more infor-
mation on cooking problems and
how to solve them.
2. If you need
assistance*..
Call Whirlpool COOL-LINE _";serv-
ice assistance telephone number.
Dial free from anywhere In the U.S.:
1-800-253-1301
and talk with one of our trained con-
sultants. The consultants can instruct
you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your
area.
continued on next page
21
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