Napoleon NEFV38H Azure Series Wall Mountable Vent Free Electric Fireplace

User Manual - Page 19

For NEFV38H.

PDF File Manual, 48 pages, Download pdf file

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EN
W415-1352 / A / 03.06.15
19
9.0 TROUBLESHOOTING
SYMPTOM PROBLEM TEST SOLUTION
Dim or no ame Flame LED’s are burnt out Inspect the LED’s and replace them if necessary.
Ember bed is not
glowing or dimming
Ember LED’s are burnt out Inspect the ember bed LED’s and replace them if necessary.
No warm air coming
out of appliance
Room temperature is higher
than the appliance setting (if
it is set to room temperature)
Heater is burnt out
Reset temperature setting.
Inspect the burner and heater assembly (W062-0047) and
replace it if necessary.
Appliance turns off
and will not turn on
Appliance has overheated
and safety thermal switch has
tripped
Turn off the Main Switch, allow appliance to cool for 15 minutes
to reset the thermal switch, then turn it on.
House circuit breaker has
tripped
Appliance’s fuse has blown
Reset house circuit breaker.
Replace the fuse.
Appliance will not
come on when
switch is ipped to
ON
Appliance is not plugged into
an electrical outlet
Check plug and plug it in.
Appliance has overheated
and safety thermal switch has
tripped
Circuit board is burnt out
Turn off the Main Switch, allow appliance to cool for 15
minutes, then turn it on.
Inspect the circuit board and replace it if necessary.
Remote control
does not work
Low batteries Replace batteries in remote control.
Heater shuts off
automatically
Room is too warm The heater has a built-in thermostat so it will shut off
automatically once the pre-set temperature is reached. It will
also turn on automatically if the room temperature drops below
the pre-set temperature.
!
WARNING
TURN OFF THE APPLIANCE COMPLETELY AND LET COOL BEFORE SERVICING. ONLY A
QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR THIS ELECTRIC APPLIANCE.
Unplug power cord and allow appliance to cool for 15 minutes,
then plug in the power cord and turn the power ON.
Unplug power cord and allow appliance to cool for 15 minutes,
then plug in the power cord and turn the power ON.
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