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8
Clean heater at least every 6 months or as required. Do not lubricate motor.
1. Turn o power at the main disconnect panel.
2. Wait for the heater to cool.
3. Remove grill.
4. Wash grill with hot soapy water and dry.
5. Blow air through the heating element with a hair
dryer or shop vacuum on blow cycle.
6. Clean the fan with a vacuum cleaner.
7. Replace grill.
8. Turn power back on at the main disconnect
panel.
Any service other than cleaning should be performed by an authorized service
representative.
High-temperature safety shuto
All Intelligent Fan-forced heaters come with a built-in high-temperature safety shuto that stops electricity
flowing to the heater if it gets too hot inside. See TROUBLESHOOTING below if you’re experiencing
problems with your heater.
Symptom Problem Solution
TROUBLESHOOTING
Heater
smells after
installation or
not being used.
1. Odor from element
manufacturing process.
2. Dust or lint inside the heater.
3. Supply connections are loose.
1. In a new installation, some smoking may occur as
the element initially burns o residue from manufactur-
ing. It typically goes away within several hours.
2. Clean heater (see “MAINTAINING YOUR HEATER”
above for instructions).
3. Turn o power at main disconnect panel. Inspect
and/or tighten all the wire connectors inside the heater
and at any connection points.
Heater doesn’t
work at all.
1. Supply connections are loose.
2. Heater has tripped its built-in
high-temperature safety shuto
and electricity has stopped
flowing to the heater.
3. Circuit breaker is faulty.
4. Heater is in FAN mode at 0
setting.
5. Defective digital thermostat.
1. Turn o power at main disconnect panel. Inspect
and/or tighten all the wire connectors inside the heater
and at any connection points.
2. TO RESET: Turn power o at main disconnect
panel. Allow 10 minutes to cool. Make sure heater is
not blocked and is clean. Push reset button. Restore
power. If the high-temperature safety shuto trips more
than once a day, replace the heater.
3. Call a licensed electrician.
4. Press mode button to switch to HEAT mode (display
shows room temperature).
5. Replace the heater.
Breaker trips
immediately
after installing
heater.
1. A short circuit exists in the
electrical supply wires or heater
wiring.
2. Circuit is overloaded.
3. Circuit breaker is faulty.
1. An incorrect connection in the heater or electrical
supply wires may cause sparking or arcing. Inspect
all heater and electrical supply wiring insulation for
damage or call an electrician.
2. Use a lower wattage heater, or reduce the number
of heaters on the circuit.
3. Call a licensed electrician.
Heater blows
cold air or
doesn’t get hot.
1. Element has failed.
2. Heater is in FAN mode at 0
setting.
3. Make sure temperature lock
has not been set. Thermostat
setpoint range is 40
˚
F to 86
˚
F
(4.4
˚
C to 30
˚
C).
1. Replace heater.
2. Press mode button to switch to HEAT mode (display
shows room temperature).
3. See MAX/MIN TEMPERATURE LOCK on page 7.
Fan/motor
doesn’t spin.
1. Defective motor or motor out
of alignment.
1. Replace motor.
Heater doesn’t
turn o.
1. Heater continues to run but
only at a low speed.
2. Incorrect heater wattage for
room size.
1. If desired room temperature is being maintained, a
slower fan, and lower heat output are normal for this
heater in its energy saving mode.
2. Install additional heaters if circuit allows.
Built-in high-
temperature
safety shuto
keeps tripping.
1. Airflow is blocked. 1. Remove obstruction(s). Maintain minimum distances
(See Page 2).
Reduce-Reuse-Recycle
This product is made primarily of recyclable materials. You can reduce your carbon footprint by recycling this
product at the end of its useful life. Contact your local recycling support center for further recycling instructions.
Rev 03/05/21 #720065
If you are uncomfortable working with electricity, running electrical supply
wire or installing a circuit breaker, please consult a licensed electrician.
©2021 Glen Dimplex Americas Printed in USA
MAINTAINING YOUR HEATER