EW36GC55PB1 User Manual

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Solutions to common problems

Before you call for service,reviewthefollowinglist.Itmaysaveyoutime&expense.Thelistincludes

common occurrences that are not the result of defective workmanship or materials in this appliance.

Questions or for service call: 1-877-4ELECTROLUX (1-877-435-3287)

Beforeyoucall

Problem Solution

Surface burners

do not light.

• Surfacecontrolknobhasnotbeencompletelyturnedto

position. Turn the

Surface Control knob to and push in and until burner ignites and then turn

controlknobtodesiredamesize.

• Besuregassupplyvalveisopen.

• Burnerportsareclogged.Cleanburner.SeeCleaningtheburnergrates,burner

caps,burnerheadsingeneralcare&Cleaningsection.Withtheburneroff,

clean ports with a small-gauge wire or needle.

• Powercordisdisconnectedfromoutlet(Electricignitionmodelsonly).Besure

cord is securely plugged into the outlet.

• Electricalpoweroutage(electricignitionmodelsonly).Burnerscanbelit

manually.SeeSettingSurfaceControlsinthisUseandCareGuide.

Burnerameonly

lights half way

around burner

• Burnerportsareclogged.Withtheburneroff,cleanportsbyusingasmall-

gauge wire and needle.

• Moistureispresentaftercleaning.Lightlyfantheameandallowburnertooperate

untilameisfull.DrytheburnersthoroughlyfollowinginstructionsintheGeneral

Cleaning section.

Burnerameis

orange

• Dustparticlesinmainline.Allowtheburnertooperateafewminutesuntilame

turns blue.

• Incoastalareas,aslightlyorangeameisunavoidableduetosaltair.

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User Manual - Page 13