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37
Troubleshooting
roubleshooting
T
If an abnormal symbol appears in the display window, check the following before asking for service.
Only roquest for Service Center after checking and eliminating the possible causes fron the check list
This appliance is fitted with a safety function that automatically stops the operation of the washing
machine when it is exposed to heavy disturbance on the mains.
Symptom Error Message Check List
Water Supply
Failure
Drainage Failure
Spin Failure/Unbalanced
Load
Door(Lid) Open
Abnormal level
sensing
Water Inlet overflow
Abnormal motor
Is the water tap shut off?
Is the water supply cut off?
Is the tap or water supply hose frozen?
Is the water pressure low or is the filter of the inlet
valve clogged with impurities?
Is the drain hose elevated above 90cm as per
the installation instructions?
Is the Hot hose connected to cold?
Is the Cold hose connected to hot?
If the Washing Machine is subjected to an unstable
supply of water , " IE " is on the DISPLAY.
Is the drain hose positioned correctly?
Is the drain hose bent or placed too high?
Is the internal part of the hose or drain pump (only
pump model) clogged with impurities?
Check if power has gone off.
Is the laundry evenly balanced?
Is the washing machine placed on a flat surface?
Is too much soap being used.
Is the lid closed?
Clutching Error
Please call your nearest LG Electronics service
center for help.
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