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Troubleshooting
Occasionally, a minor problem may arise, and a service call may not be necessary- use this troubleshooting guide for
a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free
Number for assistance.
Tel: 1-800-26- (1-800-263-2629)
PROBLEM POSSIBLE CAUSE SOLUTION
Unit does not work • Power is out
• The plug is not plugged in prop-
erly
• The full-tank indicator is ON; tank
is full
• Current leaking or pressing test
button on LCDI plug
• Wait for power to return
• Plug in properly
• Remove drain water from the
drain tank
• Press the reset button after re-
solving the problem
Unit suddenly stops
during operation
• Indoor set temperature has been
reached
• The preset time is up
• The full-tank indicator is ON; tank
is full
• Reset the temperature level
• Reset the timer
• Remove drain water from the
drain tank
Unit runs intermittently • Malfunction
• Surrounding temperature is too
high/low
• Exhaust duct hose is blocked
• Contact your dealer
• This is normal
• Check the duct hose
Unit functions but the
room is not cooled
• Window or door is open in room
• There is a heat source or too
many people in the room
• Air intake grill is clogged
• Filter is too dirty
• Temperature setting is too high
• Close all windows/doors
• Move any heat sources from
room
• Clean air intake grill
• Replace or clean the fi lter
• Lower temp. setting
Condensed water spills
out when moving the unit
• The tank is nearly full • Remove drain plug on rear bot-
tom and drain out water
14
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