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My speaker won’t connect to my network using the audio cable
Solution Refer to Page
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Make sure your mobile device is connected to your wireless network before setting up your speaker. 20
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Alternatively, you can connect your speaker to your network router using the included Ethernet cable. Once connected via
Ethernet, the HEOS App should recognize the speaker and you can manually move it to your wireless network using
Settings/My Devices/Device_Name/Advanced/Network Settings.
21
Music cuts out or delays sometimes
Solution Refer to Page
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Make sure your Internet connection is operating correctly. If you are sharing your network with other users or devices, they may
be using most of your bandwidth (especially if they are streaming video).
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Make sure your speakers are within range of your wireless network. 58
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Make sure your speakers are not located near other electronic devices that could interfere with it’s wireless connectivity (like
microwave ovens, cordless phones, TVs, etc…).
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Contents Setup Use Troubleshooting Status LED Appendix
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