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QUICK REFERENCE FAULT FINDING CHART
GAS COOKTOP
Burner does not stay alight after several attempts
1. Check that the burner is correctly assembled. Sometimes the parts get misaligned and that
interrupts correct gas flow.
2. Make sure the gas supply is turned on.
3. Make sure that the burner is dry and clean.
4. Ensure there is nothing blocking the gas inlet on the burner or the slots in the flame spreader.
5. Try to light the burner using a match, this will identify if it is an ignition fault.
Burner will not stay alight
1. Check that the burner is correctly assembled.
2. There is a thermocouple valve on each burner. It is a tapered copper point. If the thermocou-
ple is faulty the flame will not stay alight once you release the control knob. Hold the knob in
for a few seconds to make sure that the thermocouple reaches temperature.
The ignitor does not spark
1. While it is not always possible to see the spark there is a clicking sound when the ignitor is
operating.
2. Make sure the ignitor is clean and dry (this is the cylindrical white point at the edge of the
burner)
3. Make sure that the burner is correctly assembled.
4. Make sure that the electricity is turned on.
5. The flame suddenly looks different
6. This usually means that the burner is not assembled correctly.
Flames are huge, difficult to light and sooty
Cooktop injectors are incorrect and have to be changed to suit the gas type.
GAS OVEN
Oven won’t light
1. Make sure the gas supply is turned on and the knob turned to maximum temperature
2. Make sure the oven door is open
3. Make sure that the electricity is connected and turned on
4. Get the electronic ignition sparking before turning on the gas, this is the best way to encour-
age the burner to light.
5. Try to light the oven manually to check if the problem is electronic ignition related
Oven won’t stay alight
Once the oven is lit hold the control knob in for 20 seconds to heat the thermocouple which will
maintain the flame.
Oven fills with black soot after lighting
The oven injector is incorrect and has not been changed to ULPG specification.
ALL OVENS
Cooling fan operating after cooking
The cooling fan continues to operate even after the cooking cycle has finished. It will stop auto-
matically once the cooker has cooled.
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