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9000989321 Rev A English 15
Side Hinge Door Opening/Closing Troubleshooting Guide
Primary observation Additional observations Cause: Solution
The door does not pull
itself closed and feels
difficult to open as well.
The side edge of the inner
door (on the handle side of
the door) appears to make
contact with the unit's side
trim.
The installation is
causing the side
trim to be pushed
too far inwards.
Check the installation of the unit in the
cabinetry. Try to move the unit in the cabinet
towards the side of the hinges as much as
possible to allow the interfering side trim to
open up.
May also try to adjust the location of the side
trim screws to hold the trim away from the
door.
Check again the cabinet opening to ensure
that it is not too narrow. Widen the cutout as
necessary.
The door does not hold
itself closed.
Very little force is required
to pull open the door.
The door catch
mechanism
internal to the
door has
inadvertently
tripped while the
door was open.
To reset the mechanism, close the door
completely and while closed, push in firmly on
the door handle until the mechanism resets.
A firm push may be required. Open to test.
The door does not close
onto the striker
smoothly.
Once closed, the door
opens without incident.
When closing the door onto
the striker, the door lifts
itself upwards.
You will feel a slight bump
as the roller (internal to the
door) hits the tip of the
striker and lifts the door.
If the door needs to lift
substantially, the door will
no longer pull itself closed,
and assistance is required
to push it closed fully.
The door
alignment is too
low to engage
properly with the
striker.
See figure B in the
side hinge door
alignment
instructions.
Refer to the side hinge door alignment
procedure to raise the handle side of the door
until the door closes smoothly.
It should open smoothly and pull itself closed
smoothly without hearing or feeling an
interference.
The door does not close
onto the striker
smoothly.
Once closed, the door
may also appear to
stick while pulling the
door open
While trying to open the
door from a closed position,
you feel an interference that
catches the door and may
prevent it from opening.
You feel a similar
interference when closing.
The door
alignment is too
high to engage
properly with the
striker.
See figure A in the
side hinge door
alignment
instructions.
To open a sticking door, apply pressure
downward on the handle while pulling.
Refer to the side hinge door alignment
procedure to lower the handle side of the door
until the door closes smoothly.
It should open smoothly and pull itself closed
smoothly without hearing or feeling an
interference.
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