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Page 26
Troubleshooting
Tips
Before calling for service, review this list. It may save you time and expense. This list
includes common occurrences that are not the result of defective workmanship or
materials in this appliance.
Problem Solution
Air conditioner
does not start.
Wall plug disconnected. Push plug firmly into wall outlet.
Circuit breaker tripped. Reset circuit breaker.
Check if the light on the plug is on. If it is off, press the RESET
button.
Power is OFF. Turn power ON.
Unit turned off and then on quickly. Turn unit off and wait 3 minutes
before restarting.
Air from unit
does not feel
cold enough.
Room temperature below 17°C (62°F). Cooling may not occur until
room temperature rises above 17°C (62°F).
Temperature sensor behind the air filter is touching the cold coil.
Try to move it so it does not contact the cold coil.
Reset to a lower temperature.
Compressor shut-off by changing modes. Wait approximately
3 minutes and listen for compressor to restart when set in the
COOL mode.
Check for potential obstructions blocking the outdoor intake/
exhaust. Clear any obstructions.
Air conditioner
cooling, but
room is too
warm- ice
forming on
cooling coil
behind air filter.
Outdoor temperature below 18°C (64°F). To defrost the coil, set to
FAN ONLY mode.
Air filter may be dirty. Clean filter. Refer to Care and Cleaning
section. To defrost, set to FAN ONLY mode.
Thermostat set too cold for night-time cooling. To defrost the coil,
set to FAN ONLY mode. Then, set temperature to a higher setting
.
Air conditioner
cooling, but
room is too
warm- NO ice
forming on
cooling coil
behind air filter.
Dirty or restricted air filter. Clean filter. Refer to Care and Cleaning
section. To defrost, set to FAN ONLY mode.
Temperature is set too high, set temperature to a lower setting.
Air directional louvers positioned improperly. Position louvers for
better air distribution.
Front of unit is blocked by drapes, blinds, furniture, etc. - restricts
air distribution. Clear obstruction in front of unit.
Any open doors, windows, or registers may allow cold air to escape.
Close any doors, windows, or registers.
The room may be too warm. Allow additional time to remove
“stored heat” from walls, ceiling, floor and furniture.
TROUBLESHOOTING TIPS
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