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MAINTAINING YOUR HEATER
1.
2. Wait for the heater to cool.
3. Remove knobs and grill.
4. Wash grill with hot soapy water and dry.
5. Blow air through the heating element with a
hair dryer or shop vacuum on blow cycle.
6. Clean the fan with a vacuum cleaner.
7. Replace grill and knobs.
8. Turn power back on at the main disconnect
panel.
Any service other than cleaning should be performed by an authorized service
representative.
problems with your heater. The reset button is located in the center of the heater behind the removable
plastic plug.
Symptom Problem Solution
TROUBLESHOOTING
Heater smells
after installation
or not being
used.
1. Odor from element
manufacturing process.
2. Dust or lint inside the heater.
3. Supply connections are loose.
1. In a new installation, some smoking may occur as the
.
It typically goes away within several hours.
2.
above for instructions).
3.
or tighten all the wire connectors inside the heater and
at any connection points.
Heater doesn’t
work at all.
1. Thermostat is set too low, or in
no heat position.
2. Heater has tripped its built-in
high-temperature safety
3. Circuit breaker is faulty.
4. Supply connections are loose.
5. Defective thermostat and/or
timer.
1. Adjust thermostat to a higher temperature until heater
operates.
2.
Allow 10 minutes to cool. Make sure heater is not
blocked and is clean. Push reset button. Restore
than once a day, replace the heater.
3. Call a licensed electrician.
4.
or tighten all the wire connectors inside the heater and
at any connection points.
5. Replace the heater.
Breaker trips
immediately
after installing
heater.
1. A short circuit exists in the
electrical supply wires or
heater wiring.
2. Circuit is overloaded.
3. Circuit breaker is faulty.
1. An incorrect connection in the heater or electrical
supply wires may cause sparking or arcing. Inspect
all heater and electrical supply wiring insulation for
damage or call an electrician.
2. Use a lower wattage heater, or reduce the number of
heaters on the circuit.
3. Call a licensed electrician.
Heater blows
cold air or
doesn’t get hot.
1. Element has failed.
2. Incorrect supply voltage.
1. Replace heater.
2. Double check the voltage of the heater to make sure it
matches the voltage of the circuit.
Fan/motor
doesn’t spin.
1. Defective motor or motor out
of alignment.
1. Replace motor.
Heater doesn’t
1. Incorrect heater wattage for
room size.
2. Thermostat is defective or
setting has been overridden
by timer.
1. Install additional heaters if circuit allows.
2. Wait for the timer to run down or turn it down to '0'
and turn the thermostat to its lowest setting. If heater
continues to run (allow two minutes for thermostat to
Built-in high-
temperature
keeps tripping.
1. Remove obstruction(s). Maintain minimum distances
(See Page 2).
8
Reduce-Reuse-Recycle
This product is made primarily of recyclable materials. You can reduce your carbon footprint by recycling this
product at the end of its useful life. Contact your local recycling support center for further recycling instructions.
Rev 12/11/19 #720050
©2019 Glen Dimplex Americas Printed in USA