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35
Just Power On
14. Troubleshooting
Error
Code
Error List Troubleshooting
001 PV Over Voltage
Please check if the open circuit voltage
of solar panels exceeds the input voltage
standard of EP500.
005 Grid Over Voltage
Please check whether the grid voltage ts the
input voltage standard of EP500.
006 Grid Low Voltage
Please check whether the grid voltage ts the
input voltage standard of EP500.
007 Grid Over Frequency
Please check whether the grid frequency ts
the input frequency of EP500.
008 Grid Low Frequency
Please check whether the grid frequency ts
the input frequency of EP500.
009 Generator Over Voltage
Please check whether the output voltage of
generator ts the input frequency of EP500.
010 Generator Low Voltage
Please check whether the output voltage of
generator ts the input frequency of EP500.
012 Inverter Over-load The output power of load exceeds.
018
USB/TYPE-C/PD High
Current
Please disconnect the appliances on USB
ports.
Clear the alarm history or restart the unit.
019 DC 12V/10A High Current
Please disconnect the appliances on DC
12V/10A ports.
Clear the alarm history or restart the unit.
020 DC 12V/30A High Current
Please disconnect the appliances on DC
12V/10A ports.
Clear the alarm history or restart the unit.
022 DC Output Failure
Turn on the DC after rebooting, please contact
the dealer if the error still exists.
023 DC13 Output Short Circuit
Please disconnect the appliances on DC
output ports.
024 BUS Start Failure Clear the alarm history or restart the unit.
025 INV Start Failure
Turn on the AC after rebooting, please contact
with the dealer if the error still exists.
026 BUS Voltage Low
Turn on the AC after rebooting, please contact
with the dealer if the error still exists.
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