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©2020 ACP, Inc.
Cedar Rapids, IA 52404
Page 24 of 24
Part No. 20267401
Revised 9/2020
Before Calling for Service
SYMPTOM POSSIBLE CAUSE
Oven fan runs and light remains on after
cook cycle has completed
Fan cools oven components. It is normal for fan to run 60 seconds
Oven fan runs while oven is not cooking Normal operation
Oven does not operate Conrm oven is plugged in.
Check fuse or circuit breaker.
Conrm oven is plugged into dedicated circuit.
Conrm oven is on grounded and polarized circuit. Contact electrician to conrm.
If oven does not accept entries when
keypad is pressed
Open and close oven door. Press keypad again.
If oven malfunctions Unplug oven, wait for 1 minute, and plug in oven.
Oven operates intermittently Check air lters and discharge area for obstructions
Oven operates, but does not heat food Place one cup cool water in oven. Heat for one minute. If water temperature does not rise, oven
is operating incorrectly and a service should be called.
“Clean Filter” displays This is normal and will appear for 24 hours.
Frozen oven display Oven display needs to reset. Unplug oven. Wait 5 seconds. Plug back in.
“INVALID ENTRY” alert Cook time is zero or unset. Enter correct cook time.
“Exceeds Maximum Cook Time” alert Total cook time exceeds the maximum allowable.
Check cook times per stage.
Check User Option>Maximum Cook Time
⚠
WARNING
To avoid electrical shock which can cause severe personal injury or death, do not remove outer case at any time.
Only an authorized servicer should remove outer case.
email: [email protected]
For full product documentation visit:
www.acpsolutions.com
Amana® Commercial HDC
Contact:
Menumaster® MDC/DEC
Contact:
Record all inspections and repair for future reference.