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nuwavenow.com
21
ENGLISH
nuwavenow.com
21
TROUBLESHOOT GUIDE
Unit does not turn on.
1. The plug is not in the wall outlet. Plug into wall outlet.
2. “Power” on touchpad panel is not on. Press “Power”.
3. The Filter Slot Cover in the back rear is off or loose.
Make sure Filter Slot Cover is on securely.
TIMER does not work when pressed.
The unit is not reading the function selected.
Press “FAN SPEED” or “AUTO”, then press “TIMER”.
The fans are not blowing.
1. An appropriate outlet is not being used. Make sure outlet
has appropriate voltage for use.
2. The Filter Slot Cover in back rear is not properly in
place. Make sure Filter Slot Cover is on securely.
Speed of the airflow is not changing when “FAN
SPEED” is pressed.
Unit may be in manual AUTO mode. Set the OxyPure
to other operating mode on the touchpad then press
“FAN SPEED”.
Airflow out of Top Vent is weak.
Air filter(s) are dirty. Change or clean the air filters.
Unit is producing smoke or odor.
Air filter(s) are dirty. Change or clean the air filters. If
problem continues, contact Customer Service at 1-877-
689-2838 or email help@nuwavenow.com.
CLEAN and REPLACE FILTER Indicators have not
reset after filter(s) has been cleaned or changed.
1. The Filter Sensor is not reading the new filter installed.
Turn unit off then turn on. Press and hold down
“TIMER” for 2 seconds until a beep is heard.
2. Turn unit off, unplug and adjust filter(s). Plug in and
turn the unit ON again.
3. The Filter Slot Cover in back rear is not securely in
place. Make sure Filter Slot Cover is on securely.
4. The Filter Sensor is dirty. Clean the Filter Sensor.
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