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Refrigerator Troubleshooting Guide
The ice dispenser will not operate properly
Check if...
The freezer door is not closed completely.
There is no ice in the bucket.
The wrong ice has been added to the bin.
The ice has frozen in the bin.
Ice is stuck in the delivery chute.
The ice bin is not installed correctly.
The dispenser water is not cool enough
Check if...
The refrigerator has been newly installed.
A large amount of water has been recently dispensed
No water has been recently dispensed.
Then...
Push door firmly shut. tf door will not close fully see
"Doors will not close completely or are misaligned."
See "The ice maker is not producing ice."
Use only cubes produced by the current ice maker.
Remove all other cubes and check to make sure none
have become stuck in the delivery chute.
Shake the bin to separate cubes or discard cubes and
wait 24 hours for ice to restock.
Clear the ice from the delivery chute with a plastic
utensil. Do not use anything sharp to remove the ice or
damage could occur.
Push the ice bin in fully and check to make sure it is
installed correctly. See "Automatic Ice Maker"
instructions of "Freezer Features" section.
Then...
Allow 24 hours for the tank to cool completely.
Allow 24 hours for the tank to cool completely.
The first glass of water may not be cool. Discard the
first glass.
The water dispenser will not operate properly
Check if... Then...
The freezer door is not closed completely
The water tank has not filled.
The water supply shut-off valve to the refrigerator is not
turned on.
A water filter has been installed on the water line
outside the refrigerator.
The water supply is incorrectly installed or not
connected.
Plastic hose was used for hookup, may be kinked.
Copper tubing may be kinked.
Push door firmly shut. If door will not close fully see
"Doors will not close completely or are misaligned."
Depress water dispenser lever or pad until 2 to 3
quarts of water have been removed. It may take a few
minutes for water to begin to dispense. Discard water.
Check the water supply hookup in your house and turn
on the water valve if necessary.
Check for filter clogs or improper installation of the
filter.
See "Connecting Water Supply" section of "Installation
Instructions" or label on back of refrigerator for water
supply hook up instructions. Use only copper tubing.
Do not use piercing type valves.
Replace with copper tubing which is more durable and
resistant to kinking.
Replace tubing that is damaged.
Water or ice is leaking from the dispenser
Check if...
The glass is not being held under the dispenser long
enough, causing ice to spill and water to drip.
An ice cube is stuck in the delivery chute and is holding
the trap door open.
Then...
Hold the glass under the dispenser for 2 to 3 seconds
after releasing the lever or pad. A small amount of
water or ice may continue to dispense during this time.
Remove the cube from the chute.
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