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32
If you encounter a problem with the cooktop, check the tables starting below, and then
try the suggested actions.
TROUBLESHOOTING
The surface burner knob is not in the
OFF position and the burner is not lit.
Turn the burner knob to OFF.
There is a gas leak.
Clear the room, building, or area of all occupants.Immediately call your gas
supplier from a neighbor ’s phone. Do not call from your phone. It is
electrical and could cause a spark that could ignite the gas. Follow the gas
supplier’s instructions.If you cannot reach your gas supplier, call the fire
department.
Problem Possible cause Action
The control knob is not set properly. Push in the control knob and turn it to the Lite position.
The burner caps are not in place.
The burner base is misaligned.
Clean the electrodes. Put the burner cap on the burner head.Align the
burner base.
The control knob has been left in the
Lite position.
After the burner lights, turn the control knob to a desired setting.If the
burner still clicks, contact a service technician.
The wrong burner orifice is installed. Check the burner orifice size. Contact your installer if you have the wrong
orifice (LP gas instead of natural gas or natural gas instead of LP gas).
You smell gas.
A surface burner
clicks during
operation.
Very large
or yellow surface
burner flames.
Surface
burners do
not light.
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