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Frequently Asked Questions
46
Problem Possible cause and solution
flashes in the timer
display and the cooktop
switches off automati-
cally.
One or more of the sensor controls are covered, e.g.,
by finger contact, food boiling over, or an object.
Clean off any dirt and/or remove the object (see
“Safety features – Safety shut-off”).
After turning on the
cooktop, appears in
the timer display for
several seconds. The
cooking zones don't
heat up.
The cooktop is in demo mode.
Deactivate demo mode (see “Programming”).
A cooking zone turns it-
self off automatically.
It might have been turned on for too long.
You can use the cooking zone again by turning it
back on (see “Safety features–Safety shut-off”).
A cooking zone or the
whole cooktop switches
off automatically.
Overheating protection has been triggered.
See “Safety features–Overheating protection”.
The booster has auto-
matically turned off
early.
Overheating protection has been triggered.
See “Safety features–Overheating protection”.
The cooking zone is not
working in the usual
way with the set power
level.
Overheating protection has been triggered.
See “Safety features–Overheating protection”.
Power setting 9 is auto-
matically reduced if you
select power setting 9
on the linked cooking
zone.
Operating both zones at power level 9 would exceed
the permitted maximum power for the cooktop.
Use another cooking zone that is not linked.
Auto Heat-up is turned
on, but the food does
not start cooking.
Large amounts of food are being heated.
Start cooking at the highest power level, then re-
duce the power level manually.
The pan is not conducting heat properly.
Use a different pan that is able to better conduct
heat on an induction cooktop.
A noise can be heard
after the appliance is
turned off.
The fan will continue running until the cooktop has
cooled down. It will then turn itself off automatically.
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