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Frequently Asked Questions
The drum door cannot be opened
Problem Possible cause and solution
The door cannot be
pulled open during a
program.
The drum is locked during a program.
Follow the description in “6. Starting a program –
Adding or removing laundry”.
Comfort Cooling
appears in the display
after a program has
been canceled.
To protect the user against scalding, the door cannot
be opened if the suds temperature is higher than
130°F (55°C).
Wait until the temperature in the drum has
decreased and the message has gone out in the
display.
The following appears
in the display:
Service Door release
fault F35
The door lock has jammed.
Contact Customer Service.
70
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