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Frequently Asked Questions
Fault message after the end of the program
Problem Possible cause and solution
Check dosage
Excessive foam has built up during washing.
With TwinDos, check the dosage amount set.
Reduce the amount set in 10% increments.
Use less detergent next time and follow the
manufacturer’s instructions on dosage given on
the packaging.
Sanitize info: Run a
high temp. program
or the “Clean Ma-
chine” program
When washing, a wash program using a temperature
above 140°F (60°C) has not been run for a long time.
Turn the program selector toAdditional programs/
.
Touch the sensor buttons until Maintenance
appears in the display.
Touch the OKsensor button.
The following appears in the display: Clean Machine
Touch the OKsensor button.
Run the Clean Machine program using a universal
powder detergent.
The washing machine is cleaned which prevents
bacteria and odor buildup.
Align the washing
machine
The SoftSteam extra option which runs at the end of
the program could not be carried out properly.
Check whether the washing machine is aligned
correctly (see “Installation – Leveling the
machine”).
Check whether the maximum drain height of 3'
3" (1m) has been exceeded.
If the fault message appears again, contact Miele
Customer Service. The washing machine can still be
used, but without the SoftSteam extra option.
The messages will appear at the end of the program and when the washing
machine is switched on, and need to be confirmed with the OKsensor button.
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