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54 English
Troubleshooting
Troubleshooting
If you encounter a problem with your oven, rst check the tables starting below and try the
suggestions. If a problem persists, or if an information code keeps appearing on the display,
contact a local Samsung service center.
Checkpoints
If you encounter a problem with the oven, rst check the tables below and try the
suggestions.
Problem Cause Action
General
The buttons cannot be
pressed properly.
Foreign matter may be caught
between the buttons.
Remove the foreign matter and
try again.
For touch models: Moisture is on
the exterior.
Wipe the moisture from the
exterior.
Child lock is activated. Deactivate Child lock.
The time is not
displayed.
Power is not supplied. Make sure power is supplied.
Conrm the microwave is
plugged in. Check your fuses or
circuit breakers.
The Eco (power-saving) function
is set.
Turn off the Eco function.
The oven does not
work.
Power is not supplied. Make sure power is supplied.
Conrm the microwave is
plugged in. Check your fuses or
circuit breakers.
The door is open. Close the door and try again.
The door open safety
mechanisms are covered in
foreign matter.
Remove the foreign matter and
try again.
The oven stops while
in operation.
The user has opened the door to
turn food over.
After turning over the food,
press the Start button again to
start operation.
MS14K6000AS_AA_DE68-04345Q-00_EN.indd 54 6/1/2016 3:53:05 PM
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