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10
After-Sales Service
Before contacting the After-Sales Service:
• See whether you can solve the problem with
the help of the suggestions given in the
”Troubleshooting guide”.
• Switch the appliance off and then on again
it to see whether the problem has been
eliminated.
If the fault persists after the above checks,
contact the nearest After-Sales Service.
Always specify:
• a brief description of the fault;
• the type and exact model of the oven;
• the service number (number after the word
”Service” on the rating plate), located on the
right hand edge of the oven cavity (visible
when the oven door is open). The service
number is also indicated on the guarantee
booklet;
• your full address;
• your telephone number.
If any repairs are required, contact an authorised
After-Sales Service (to guarantee use of original
spare parts and correct repair).
Cleaning
WARNING
– Do not use steam cleaners.
– Do not clean the oven until it is cool to the
touch.
– Disconnect the appliance from the mains
power supply.
Oven exterior
IMPORTANT: do not use corrosive or abrasive
detergents. If any of these products comes into
contact with the appliance, clean immediately
with a damp microfibre cloth.
• Clean the surfaces with a damp microfibre
cloth. If it is very dirty, add a few drops of
washing up detergent to the water. Finish off
with a dry cloth.
Oven interior
IMPORTANT: do not use abrasive sponges or
metallic scrapers or scourers. Over time, these
can ruin enamelled surfaces and the oven door
glass.
• Allow the oven to cool after every use, then
clean it preferably while it is still warm in order
to remove built-up dirt and stains caused by
food residues (e.g. food with a high sugar
content).
• Do not use corrosive or abrasive detergents.
• Clean the door glass with a suitable liquid
detergent. The oven door can be removed to
facilitate cleaning (see MAINTENANCE).
N.B: during prolonged cooking of foods with
a high water content (e.g. pizza, vegetables,
etc.) condensation may form on the inside of
the door and around the seal. When the oven is
cold, dry the inside of the door with a cloth or
sponge.
Accessories:
• Soak the accessories in water with washing
up detergent immediately after use, handling
them with oven gloves if still hot.
• Food residues can be easily removed using a
washing-up brush or sponge.
Cleaning cycle of ovens with pyrolysis function
(if present):
WARNING
– Do not touch the oven during the pyrolysis
cycle.
– Keep children away from the oven during
the pyrolysis cycle.
– Keep animals away during and after the
pyrolysis cycle.
This function burns off spatter occurring inside the
oven during cooking at a temperature of approx.
500 °C. At this high temperature, the deposits turn
into a light ash which can be easily wiped away
with a damp cloth, once the oven is cool. Do not
select the pyrolysis function after every use, only
when the oven is very dirty or produces smoke or
fumes while preheating or cooking.
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