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Problem solving guide
96
Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.
The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.
To prevent unnecessary loss of temperature it is advisable not to open the door
while waiting for the appliance to be serviced.
Problem Cause and remedy
If you are concerned
that your refrigeration
appliance is not work-
ing properly, you can
perform a Self test. Your
refrigeration appliance
will be checked for any
faults or malfunctions.
Any errors identified during the self test are shown on
the display.
Perform a self test (see “Selecting additional set-
tings – Performing a Self test”).
If necessary, contact the Miele Customer Service
Department and inform them of the error mes-
sage(s) on the display.
The refrigeration appli-
ance is not getting cold
and the interior lighting
does not come on when
the appliance door is
opened.
The refrigeration appliance has not been switched
on.
Switch the refrigeration appliance on. The temper-
ature appears on the display.
The plug is not inserted in the socket correctly.
Insert the plug into the socket.
The mains fuse has tripped. There could be a fault
with the refrigeration appliance, the household elec-
trical wiring or another electrical appliance.
Contact a qualified electrician or the Miele Cus-
tomer Service Department.
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