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43
732 South Racetrack Road, Henderson, Nevada 89015
info@vinotemp.com
TERMS & CONDITIONS
Shipping/Delivery fees are the responsibility of the Purchaser. Seller is not responsible for the
carrier’s missed/Non delivery for any reason. Delivery is curbside. Optional upgrades in delivery
service is an additional fee. If upgraded delivery service cannot be performed properly, Purchaser
agrees to accept delivery curbside and the difference in upgraded cost will not be refunded. If item
with free shipping/freight is canceled in transit, a charge of 25% of the price of the unit/s plus freight
costs both ways will be charged. All damages must be noted at time of delivery on BOL and Seller
to be notified within 48 hours of delivery of such damage. Purchaser acknowledges if cancelation is
authorized by Seller, a 35% restocking fee and freight both ways will be charged. No cancelation or
refund on made-to- order products. If an order has been placed and production has not started,
cancellation fee of 15% of total amount will be charged. Cancelled orders paid by Credit Card will
have an additional fee of 3% deducted from the total refund. Refurbished units are sold as is.
Purchaser assumes risks to the quality and performance of goods and assumes the costs of all
necessary service or repair not covered herein.
(Box here for check mark) Accept Terms & Conditions
Vinotemp International Corp. (“Seller”) and the person or entity that acquires these goods from Seller
(“Purchaser”) hereby fully agrees to the following terms and conditions of the sale:
Shipping/Delivery fees are the responsibility of the Purchaser whether freight prepaid or freight
collect. Seller assumes responsibility for the goods sold to the Purchaser until the goods have
reached Purchaser’s delivery address (FOB Destination) and the delivery receipt is signed clear.
Seller is not responsible for the carrier’s late delivery, missed delivery, unpaved roads, remote
locations, stairs, elevators, narrow door openings and other such issues in attempting to fit or deliver
the goods into the Purchaser’s location. Delivery to remote locations may require additional fees.
Remote location may be defined at the discretion of the carrier as more or less than 50 miles from
the nearest major city. Purchaser assumes all responsibility for additional costs related to freight
such as access, measurement, installation, hookup, wiring, moving and storage of the goods, flight
of stairs, carrier’s inability to safely and/or adequately deliver, inability to use the building elevator to
lift the goods, narrow openings, along with any additional costs to deliver or redeliver the product
properly. Make sure to review access to the property and size of the product ordered. The
transportation of all goods is subject to the terms and conditions which the carrier imposes on
Purchaser. Installation is the responsibility of the Purchaser. If white glove delivery was ordered and
cannot be performed properly, or access is hindered in any way, Purchaser agrees to accept delivery
curbside (delivery service cannot be refunded). If Purchaser will-calls or pays for their own freight
responsibility transfers to the Purchaser when the Purchaser or Purchasers freight company picks
up the unit from Seller. Freight quoted are either curbside, threshold or white glove. Standard white
glove delivery is main floor, easy access and NO STAIRS, Doors, aligned feet attached (if necessary)
and removal of packaging, additional fees for additional requests. Each service has a different rate
and will require additional fees. If freight is not charged (Free Shipping or Freight Included) and the
order is cancelled after shipping, a freight charge of 25% of the cost of the unit, each direction will
be charged. Item swap outs are arranged as curbside delivery and pickup unless noted otherwise.
There is no white glove service for returns. Approved returns must have original and/or proper
packaging. Swap-outs (Delivery and Pick up are at the same time) Original unit must be packed and
ready for carrier pick up at time of delivery of new unit. Packaging of old unit must be adequate for
shipping, not oversized or on a pallet if unit was not originally delivered on a pallet. Carrier will not
drop off new unit if the original unit is not ready. If the carrier has to make a second attempt, customer
will be subject to additional charges for the attempted delivery and for any packaging issues.
Deliveries include ONE attempt by the shipping company to deliver the product to the consumer. If
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