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49
PROBLEM POSSIBLE CAUSES SOLUTIONS
Washer does
not start
• Electrical power cord may not be
plugged in or connection may be
loose.
• House fuse blown, circuit breaker
tripped, or a power outage has
occurred.
• Action of pressing start/pause
button on “touch screen” style
console not recognized.
• Water supply faucets are not
turned on.
Motor is overheated. Washer
motor will stop if overheated.
• Door may be open. Unit will not
operate with door open.
• Light next to start/pause button is
flashing indicating unit is paused.
• Make sure plug fits tightly in wall
outlet.
Reset circuit breaker or replace
fuse. DO NOT increase fuse
capacity. If problem is a circuit
overload, have it corrected by a
qualified electrician. If problem is
a power outage, call local electric
company.
• Press start/pause button with bare
fingertip.
Turn on water supply faucets.
It will automatically restart after
a cool down period of up to 30
minutes (if washer has not been
manually turned off).
Ensure door is closed.
• Press start/pause button to
continue the cycle.
WATER
Water collects in
folds of the door
gasket at the
end of the cycle
This is a result of the washing
action and is part of the normal
operation of the washer.
Wipe and dry the gasket to
remove water and any debris
remaining in the gasket after use.
Water collects
in bleach and
fabric softener
compartments
• This is a result of the siphoning
action and is part of the normal
operation of the washer.
Water may be removed by
removing the dispenser drawer
(see
Care and Cleaning
in this
manual) and draining water into
the empty drum or sink.
Wash load too
wet after spin
Washer is overloaded.
• Load is too small.
Load is out of balance.
• Drain hose is kinked.
DO NOT overload washer. See
Operating Your Washer.
• Add 1 or 2 similar items to help
balance load.
• Rearrange load to allow proper
spinning.
Straighten drain hose.
Water does not
enter washer or
it enters slowly
• Water supply is not adequate in
area.
• Water supply faucets are not
completely open.
• Water is being used elsewhere in
the house. Water pressure must be
at least 30 psi (260 kPa).
• Water inlet hoses are kinked.
• Water inlet screens plugged.
Check another faucet in the
house. Wait until water supply and
pressure increase.
Fully open hot and cold faucets.
• Avoid running water elsewhere
while washer is filling.
• Straighten hoses.
• Remove hose from inlets and
clean screens.
TROUBLESHOOTING
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