Jbl Quantum Tws True Wireless Noise Cancelling Gaming Earbuds

User Manual - Transcript

• Page 2 - English - : TABLE OF CONTENTS INTRODUCTION 1 WHATS IN THE BOX 2 PRODUCT OVERVIEW 3 Controls on earbuds 3 Controls on charging case 4 Controls on 24GHz USB wireless dongle 4 GETTING STARTED 5 JBL headphones app for mobile phone only 5 Firsttime setup for PC only 5 How to wear 6 USING YOUR EARBUDS 7 First time use 7 Charging 7 Power on amp connect via 24GHz 8 Power on amp connect via Bluetooth 10 Dual source switching 11 Controls 12 Additional features 14 Power off 16 LED BEHAVIOR 17 CLEANING THE PRODUCT 18 PRODUCT SPECIFICATIONS 19 TROUBLESHOOTING 21
• Page 3 - English - : 1 Introduction Congratulations on your purchase This manual includes information on the JBL Quantum TWS gaming earbuds We encourage you to take a few minutes to read this manual which describes the product and includes stepbystep instructions to help you to set up and get started Read and understand all the safety instructions before using your product If you have any questions about this product or its operation please contact your retailer or customer service or visit us at wwwJBLQuantumcom
• Page 4 - English - : 2 Whats in the box S M L 01 JBL Quantum TWS earbuds 02 24GHz USB wireless dongle USBC 03 Silicone ear tips 04 Charging case 05 USB charging cable USBA to USBC 06 QSG warranty card and safety sheet
• Page 5 - English - : 3 PRODUCT OVERVIEW Controls on earbuds L 01 IR sensor wear detection 02 Replaceable silicone ear tip 03 Charging pin 04 LED indicator 05 Microphone 06 Touch control
• Page 6 - English - : 4 Controls on charging case 01 Earbud holder 02 Dongle holder 03 LED indicator 04 Charging pin 05 Charging port Controls on 24GH z USB wireless dongle 01 Pairing button Hold for more than 5 seconds to enter 24GHz wireless pairing mode 02 LED indicator Indicates the status of 24GHz wireless connection
• Page 7 - English - : 5 Getting started JBL headphones app for mobile phone only On your mobile phone download the JBL Headphones app from Apple App Store or on Google Play to get even more control and personalization of your listening experience Firsttime setup for PC only Download from wwwjblquantumcomengine to gain full access to features on your JBL Quantum earbuds Software requirements Platform Windows 10 64 bit only Windows 11 500MB of free hard drive space for installation TIPS Always use the latest version of Windows 10 64 bit or Windows 11 for the most optimal experience on JBL QuantumENGINE JBL QuantumSURROUND available on Windows only Software installation required 1 Connect the earbuds to your PC via 24GHz USB wireless connection See Power on amp connect via 24GHz 2 Go to Sound Settings gt Sound Control Panel 3 Under Playback highlight JBL Quantum TWS and select Set Default gt Default Device 4 Under Recording highlight JBL Quantum TWS and select Set Default gt Default Device
• Page 8 - English - : 6 5 Follow the onscreen instructions to personalize your sound settings JBL Quantum TWS JBL Quantum TWS How to wear R R 1 Choose a pair of silicone ear tips that best fits your ear size 2 Turn the earbuds in your ears as shown for the best fit and audio performance 3 After Bluetooth connection see Power on amp connect via Bluetooth open the JBL Headphones app to find the earbuds then follow onscreen instructions for calibration
• Page 9 - English - : 7 Using your earbuds First time use Before first time use put the earbuds into the charging case for activation Charging It takes around two hours to fully charge your earbuds through the charging case As a fast charging feature a fifteen minute charge powers up your earbuds for three hours of music playback
• Page 10 - English - : 8 TIPS During charging make sure that the charging pins on the earbuds and charging case are aligned and in good contact Clean the earbuds and charging case regularly to avoid possible charging issues see Cleaning the product Open the lid to check the battery level of the charging case See LED behavior for details Use the provided USB cable to charge the charging case when necessary Power on amp connect via 24GHz USB TYPEC USB TYPEA 1 Plug the 24GHz USB wireless dongle into a USBC port on your PC Mac laptop PS5 console or Nintendo Switch controller With a USBC to USBA converter not supplied you can connect the dongle to a USBA port on your PC Mac desktop PS4PS5 console or Nintendo Switch console 2 Just open the lid of the charging case or take out either or both of the earbuds to power up The earbuds connect to the dongle automatically After successful connection the LED on the dongle turns solid white and you can hear Dongle connected from the earbuds TIP Compatibility with all USB ports is not guaranteed
• Page 11 - English - : 9 To pair manually gt5S 1 After Bluetooth connection see Power on amp connect via Bluetooth open the JBL Headphones app to find the earbuds then choose Dongle pairing from the app screen 2 Follow the onscreen instructions to hold the pairing button on the 24GHz USB wireless dongle for more than 5 seconds until the LED flashes white quickly 3 Choose UNDERSTOOD to disconnect the earbuds from the app The earbuds start to pair with the dongle After successful connection the LED on the dongle turns solid white and you can hear Dongle connected from the earbuds
• Page 12 - English - : 10 Power on amp connect via Bluetooth ON Settings Bluetooth Bluetooth DEVICES Now Discoverable Connected JBL QUANTUM TWS now JBL QUANTUM TWS Tap to pair Device will be tied to Your Google Account Google fast pair for Android 60 phones only 1 Make sure that your mobile phone is unlocked with the Google Play Service and Location service enabled 2 Just open the lid of the charging case or take out either or both of the earbuds to power up 3 Keep your mobile phone close to the earbuds 4 Tap the popup fast pair notification on your mobile phone After successful connection you can hear BT connected from the earbuds Manual pairing 1 Just open the lid of the charging case or take out either or both of the earbuds to power up 2 Enable Bluetooth on your mobile phone and choose JBL Quantum TWS from the bluetooth device list After successful connection you can hear BT connected from the earbuds To disconnect the current device On the earbuds tap and then hold the touch control for five seconds The earbuds enter Bluetooth pairing mode again
• Page 13 - English - : 11 Dual connect sync L R LR You can wear both earbuds stereo mode or just one mono mode either left or right at a time Dual source switching This feature allows you to switch from game audio to incoming calls or music sources quickly and easily L r ON 24Ghz 1 Ensure that your earbuds are connected to your mobile phone through Bluetooth and to your PC through 24GHz at the same time 2 When you are playing games on your PC with the earbuds if there is an incoming call to your mobile phone the game audio will be interrupted by the ring tone You can double tap the touch area on either earbud to answer hang up the call See Call controls for details
• Page 14 - English - : 12 you can triple tap the touch area of the left earbud to switch to music source on your mobile phone See Playback controls for detailed music operation To switch back to game audio from music source triple tap the touch area of the left earbud again TIP You can hear a prompt tone each time when you switch source successfully Controls NOTES The description of controls in this section is based on default settings of the earbuds Enable advance controls by connecting your JBL Quantum TWS to JBL Headphones App on your mobile phone or JBL QuantumEngine on your PC Enable your voice assistant through JBL headphones app and assign it to your preferred earbud LR Controls available in 24Ghz connection OFF LR
• Page 15 - English - : 13 Controls available in Bluetooth connection L r BIXBYSIRI OFF BIXBYSIRI Sound mode switching To switch between OFF default ANC and Ambient Aware in 24GHz connection tap the touch area on either earbud in Bluetooth connection tap the touch area on the left earbud To enable or disable Talkthru in 24GHz connection double tap the touch area on either earbud in Bluetooth connection double tap the touch area on the left earbud Call controls When there is an incoming call Tap or double tap the touch area on either earbud to answer the call Hold the touch area on either earbud for two seconds to reject the call During a call Double tap the touch area on either earbud to hang up When making an outgoing call Double tap the touch area on either earbud to cancel the call
• Page 16 - English - : 14 Muteunmute During gaming in 24GHz connection hold the touch area on either earbud for two seconds to mute or unmute the microphone During a call in Bluetooth connection hold the touch area on the left earbud for two seconds to mute or unmute the microphone Playback controls Tap the touch area on the right earbud to pause or resume playback Double tap the touch area on the right earbud to skip to the previous track Triple tap the touch area on the right earbud to skip to the next track Voice assistants Hold the touch area on either earbud for two seconds to trigger the builtin voice assistant of your mobile phone such as BIXBY and SIRI etc Tap the touch area on either earbud or hold it for two seconds to exit TIP For detailed operation about Google Assistant and Amazon Alexa see the online APP QSG available at wwwJBLQuantumcom Additional features Auto Playpause
• Page 17 - English - : 15 With this feature enabled on the app the music playback pauses when you take off the earbuds and resumes when you wear the earbuds again Sidetone On the app you can adjust the volume of your own voice that you can hear during a call Connecting to a new Bluetooth device LR LR 1 Take out both earbuds from the charging case 2 Tap and then hold the touch area on either earbud for five seconds The earbuds enter Bluetooth pairing mode 3 Repeat the Bluetooth pairing procedures for connection to a new Bluetooth device See Power on amp connect via Bluetooth
• Page 18 - English - : 16 Factory reset LR LR 1 Take out both earbuds from the charging case 2 Double tap and then hold the touch area on either earbud for five seconds The LEDs on both earbuds flash blue twice quickly You can hear Power o from the earbuds To power on again put the earbuds back into the charging case and then open the lid Power off To power off put the earbuds into the charging case and close the lid
• Page 19 - English - : 17 LED behavior R LED on earbud LED indication Status Meaning Flashing blue quickly BT connecting Solid blue for five seconds BT connected Flashing blue slowly BT not connected LEDs on charging case LED indication Status Meaning st LED flashing white for five times Low battery nd or 3 rd LED solid white for five seconds Charging All three LEDs solid white for five seconds Fully charged
• Page 20 - English - : 18 Cleaning the product R L Use a clean cotton swab slightly moistened with alcohol to 1 Remove earwax and dirt from the ear tips on your earbuds 2 Clean the charging pins on your earbuds and in the charging case respectively Then use a dry and soft cotton to rub down the dust and lint 3 Clean the grooves on the cover and at the bottom of the charging case After cleaning make sure the charging case and earbuds are dry before putting the earbuds back into the charging case TIP You are recommended to repeat the operation every few weeks or so to keep your earbuds clean and not affect the charging speed or quality
• Page 21 - English - : 19 Product Specifications Model QUANTUM TWS Driver size 10 mm039quot Dynamic Driver Power supply 5 V 1 A Earbud 55 g per pc 11 g combined 0012 lbs per pc 0024 lbs combined Dongle 25 g 0006 lbs Charging case 424 g 0093 lbs Earbud battery type Lithiumion polymer 51 mAh 385 V Charging case battery type Lithiumion polymer 340 mAh 37 V Charging time 2 hrs from empty Music playtime with BT on and ANC on up to 6 hrs Music playtime with BT on and ANC off 8 hrs Talk time with BT on and ANC on 4 hrs Talk time with BT on and ANC off 42 hrs Music playtime with 24GHz on and ANC on 35 hrs Music playtime with 24GHz on and ANC off 4 hrs Talk time with 24GHz on and ANC on 35 hrs Talk time with 24GHz on and ANC off 4 hrs In condition of using both earbuds only Frequency response 20 Hz 20 kHz Impedance 16 ohm Sensitivity 106 dB SPL1 kHz Maximum SPL 93 dB Microphone sensitivity 38 dBVPa1 kHz Bluetooth version 52 Bluetooth profile version A2DP V13 AVRCP V16 HFP V18 Bluetooth transmitter frequency range 24 GHz 24835 GHz
• Page 22 - English - : 20 Bluetooth transmitter power lt12 dBm EIRP Bluetooth transmitter modulation GFSK π4 QPSK 8DPSK Maximum operation temperature 45 C 24GHz Wireless transmitter power lt14dBm EIRP 24GHz Wireless modulation GFSK π4 DQPSK 24GHz Wireless carrier frequency 2400 MHz 24835 MHz NOTE Technical specifications are subject to change without prior notice
• Page 23 - English - : 21 Troubleshooting If you have problems using this product check the following points before you request service No power Put the earbuds back into the charging case close the lid and then open the lid to power on again Recharge the earbuds see Charging 24Ghz pairing failed between earbuds and 24Ghz USB wireless dongle Move the earbuds closer to the dongle If the issue remains pair the earbuds with the dongle again manually see To pair manually No sound or poor sound Make sure you have chosen JBL Quantum TWS as the default device in the game sound settings of your PC Mac or gaming console device Adjust volume on your PC Mac or gaming console device You may experience obvious sound quality degradation when using the earbuds near a USB 30 enabled device This is not a malfunction Use an extension USB dock instead to keep the dongle as far from the USB 30 port as possible In 24GHz wireless connection Make sure the earbuds and 24GHz wireless dongle are paired and connected successfully The USBA or USBC ports on some gaming console devices may be incompatible with JBL Quantum TWS This is not a malfunction
• Page 24 - English - : 22 In Bluetooth connection The volume control on the earbuds customizable on the JBL Headphones app does not work for the Bluetooth connected device This is not a malfunction Keep away from sources of radio interference such as microwaves or wireless routers UNABLE TO RECHARGE MY EARBUDS Recharge the charging case Clean the charging pins on the earbuds and in the charging case see Cleaning the product My voice cannot be heard by my teammates Make sure you have chosen JBL Quantum TWS as the default device in the chat sound settings of your PC Mac or gaming console device Make sure the microphone is not muted I cant hear myself when Im talking When using with a PC enable sidetone via to hear yourself clearly over game audio When using with a mobile phone adjust sidetone via the JBL Headphones app see Sidetone No response or malfunction of the earbuds Restore factory settings see Factory reset Put the earbuds back into the charging case and close the lid Wait for 10 seconds to finish hardware reboot before opening the lid to power on the earbuds again My earbuds fall off easily Try a pair of silicone ear tips that best fits your ear size Adjust the earbud positions in your ears for the best fit see How to wear