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34
Common Solutions for Concerns
Concern Potential Cause Common Solution
Temperatures Are Too Warm
Freezer/
Refrigerator
temperature is
too warm.
• Doors are opened too
frequently or too long.
• Door is slightly open.
• Warm air enters the refrigerator
whenever the door is opened. Open
the door less often.
• See Problem section, Opening/
Closing of Doors/Drawers.
Freezer
temperature
is too warm.
Refrigerator
temperature is
satisfactory.
• Freezer control is set too
warm.
• Set freezer control to a colder
setting. Allow 24 hours for
temperature to stabilize.
Refrigerator
temperature
is too warm.
Freezer
temperature is
satisfactory.
• Refrigerator control is
set too warm.
• Set refrigerator control to a
colder setting. Allow 24 hours for
temperature to stabilize.
Temperature
in the Cool
Zone
TM
or
Perfect Temp
TM
Drawer is too
warm (select
models).
• Temperature control is
set too warm.
• Adjust temperature control to a
colder setting.
Water/Moisture/Frost Inside Refrigerator
Moisture
collects on
inside of
refrigerator
walls.
• Weather is hot and
humid.
• Door is slightly open.
• Door is opened too
often or too long.
• Open containers.
• The rate of frost buildup and internal
sweating increases.
• See Problem section, Opening/
Closing of Doors/Drawers.
• Open door less often to allow internal
temperature to stabilize.
• Keep containers covered.
Water collects
on bottom
side of drawer
cover.
• Vegetables contain and
give off moisture.
• Moisture on the bottom side of the
cover is not unusual.
• Move humidity control (select
models) to lower setting.
Moisture
collects in
bottom of
drawer.
• Washed vegetables and
fruit drain while in the
drawer.
• Fruits and vegetables
are kept past their prime
• Dry items before putting them in the
drawer. Water collecting in bottom of
drawer is normal.
• Routinely clean out old fruits and
vegetables especially if they begin to
break down.
Moisture
collects on
outside of
refrigerator
or between
doors.
• Weather is humid.
• Door is slightly open,
causing cold air from
inside refrigerator to meet
warm air from outside.
• This is normal in humid weather.
Press eco friendly icon to reduce
exterior moisture on the cabinet
between the doors. When humidity is
lower, the moisture should disappear
and the eco friendly icon can be
pressed again to turn it off.
• See Problem section, Opening/
Closing of Doors/Drawers.
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