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32
Common Solutions for Concerns
Concern Potential Cause Common Solution
Light Is Not On
Light is not
on.
• LED light is damaged.
• No electric current is
reaching refrigerator.
• Control system has
disabled lights because
one or both doors were
left open too long.
• See Replacing LED lights in Care and
Cleaning section.
• See “Concern” section, “Refrigerator
Operations”.
• Close and reopen door(s) to enable
lights.
Odors In Refrigerator
Interior is dirty.
Odors
• Interior needs to be
cleaned.
• Food with a strong odor
is stored in refrigerator.
• See Care & Cleaning Tips.
• Cover food tightly. Air filter may need
to be changed more frequently if
foods with strong odors are routinely
stored in refrigerator.
Opening/Closing Of Doors/Drawers
Door(s) will
not close.
• Refrigerator is not level.
It rocks on the floor
when moved slightly.
• An object has fallen from
the baskets blocking the
door from closing.
• Ensure floor is level and solid,
and can adequately support the
refrigerator. Contact a carpenter to
correct a sagging or sloping floor.
• Check for ice or food items blocking
drawer.
Drawers are
difficult to
move.
• Food is touching shelf
on top of drawer.
• Drawer is overloaded.
• Keep less food in drawer.
• Remove or redistribute food.
Refrigerator Operations
Compressor
does not run.
• Cooling system is turned
Off.
• Refrigerator is in defrost
cycle.
• Plug at wall outlet is
disconnected.
• House fuse is blown or a
tripped circuit breaker.
• Power outage.
• Electronic control system
keeps the refrigerator at
a constant temperature.
• Turn cooling system On. See
Controls Section for location of
cooling system On/Off button.
• This is normal for a fully automatic defrost
refrigerator. The defrost cycle occurs
periodically, lasting about 30 minutes.
• Ensure plug is tightly pushed into
outlet.
• Check/replace fuse with a 15 amp
time-delay fuse. Reset circuit breaker.
• Check house lights. Call local Electric
Company.
• This is normal. Refrigerator goes
on and off to keep temperature
constant.
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