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Before You CaU For Service
Problem Possible Causes What to Do
Dust is on the surface of
the heating element
• This can cause a "burning" odor at the
beginning of the heating operation. This
odor should quickly fade.
The heat pump is not
producing hot air
This is normal. The heat pump will
produce warm air but not as hot as air
produced when the higher-cost electric
heat is used.
The fan switch may be set
at continuous fan (down)
This causes the tan to blow room
temperature air even when the
compressor or heater cycles off.
The continuous air movement provides
better overall temperature control.
The heat pump alone
produces air that feels
cooler than desired
• Use the Electric Heat Option. This turns
off the heat pump and warms with
electric heat only.
NOTE:Use of this option will result in
increased energy consumption.
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