User Manual Samsung LS27AM500NNXZA 27" M5 1080p FHD Smart Monitor With Streaming TV

Documents for Samsung LS27AM500NNXZA

User Manual

For LS27AM500NNXZA. Also, The document are for others Samsung models: S24AM50*, S27AM50*, S32AM50*, S32AM70*, S43AM70*

• Contents2
• Before Using the Product6
  • Safety Precautions6
    • Electricity and Safety6
    • Installation7
    • Operation8
  • Cleaning10
  • Correct posture to use the product11
• Preparations12
  • Installation12
    • Attaching the Stand12
    • Precautions for moving the product15
    • Checking the space around the product16
    • Adjusting the Product Tilt17
    • Anti-theft Lock18
    • Wall Mount Kit Specifications (VESA)19
  • Control Panel20
• Connections21
  • Ports21
  • Tidying Up the Connected Cables24
  • Connection Guide27
  • Connecting to the Internet28
    • Checking the Internet connection status28
    • Establishing a wireless Internet connection28
    • Resetting Your Network29
    • Turning on the product with a mobile device29
    • Changing the name of the product29
  • Screen Sharing (Smart View) with your Mobile Device30
    • Using the Tap View30
    • Enabling the Tap View30
  • Switching between external devices connected to the product31
    • Editing the name and icon of an external device31
    • Enabling the Auto Source Switch+32
    • Using additional functions32
  • Connection Notes33
    • Connection notes for HDMI33
    • Connection notes for USB Type-C34
    • Connection notes for computers34
    • Connection notes for mobile devices34
• Remote Control and Peripherals35
  • About the Samsung Smart Remote35
    • Connecting the Samsung Smart Remote to the product39
  • Using Anynet+ (HDMI-CEC)40
    • Connecting an external device through Anynet+ and using their menus40
    • Read before connecting an Anynet+ (HDMI-CEC) device40
  • Controlling the product with a Keyboard, Mouse, or Gamepad41
    • Connecting a USB keyboard, mouse, or gamepad41
    • Connecting a Bluetooth keyboard, mouse, or gamepad41
    • Using the keyboard and mouse42
    • Setting up the input devices43
  • Entering Text using the On-Screen Virtual Keyboard43
• Smart Features45
  • Using Smart Hub45
    • Displaying the Home Screen46
    • Launching Smart Hub automatically51
    • Launching the last used app automatically51
    • Testing Smart Hub connections51
    • Resetting Smart Hub51
  • Using a Samsung account52
    • Signing in to a Samsung account52
    • Creating a new account52
    • Managing your Samsung account53
  • Using Remote Access54
    • Connecting a Remote PC54
    • Playing Multimedia Content on a Remote PC57
    • Using Screen Sharing (Wireless)58
    • Using Samsung DeX58
    • Using Office 36558
    • Adding the Cloud Service58
    • Using Cloud Service59
  • Using the Apps Service60
    • Installing an app61
    • Launching an app61
    • Managing installed apps62
  • Playing pictures/video/music64
    • Playing multimedia content on a PC or mobile device65
    • Playing multimedia content on a USB device65
    • Listening to your mobile device sound through the speaker using Sound Mirroring65
    • Buttons and functions available while playing multimedia content66
    • Using Bixby69
• Picture and Sound74
  • Adjusting the Picture Quality74
    • Choosing a picture mode74
    • Setting a Eye Care74
    • Configuring advanced picture settings75
  • Setting the Viewing Environment for External Devices76
    • Using Input Signal Plus76
    • Using HDMI Black Level76
  • Changing the Picture Size and Position77
    • Changing the picture size settings77
    • Filling the picture in the screen77
    • Adjusting the picture position77
  • Configuring a Sound Mode and Expert Settings78
    • Choosing a sound mode78
    • Configuring advanced sound settings78
  • Using the Sound Support Functions80
    • Selecting speakers80
    • Listening to the product through Bluetooth devices80
    • Listening to the product through a Samsung audio device that supports the Wi-Fi function81
• System and Support82
  • Using the Time Functions and the Timers82
    • Adjusting the clock for DST and time zone82
    • Changing the current time83
    • Setting the clock manually83
    • Using the sleep timer83
    • Turning off the product using the off timer83
    • Using the Standby Mode Timer83
  • Using the Auto Protection Time and Energy Saving Functions84
    • Setting the Auto Protection Time84
    • Reducing the energy consumption of the product84
  • Updating the Software85
    • Updating through the Internet85
    • Updating through a USB device85
    • Updating the product automatically85
  • Audio and Video Functions for the Visually or Hearing Impaired86
    • Running the accessibility functions86
    • Running Accessibility Shortcuts86
    • Enabling voice guides for the visually impaired86
    • Changing the volume, speed, pitch, and the product background volume of the Voice Guide87
    • The product screen is turned off but audio continues87
    • White text on black background (high contrast)87
    • Enabling audio for the video description function87
    • Setting the screen to black and white87
    • Enlarging the font (for the visually impaired)87
    • Showing captions88
    • Splitting the caption88
    • Selecting the caption language88
    • Setting the digital caption related options88
    • Listening to the product through Bluetooth devices (for the hearing impaired)89
    • Configuring the repeat settings for remote control buttons89
    • Using Voice Assistants on the product90
  • Using Other Functions91
    • Changing the menu language91
    • Setting up a password91
    • Selecting Usage or Retail Mode91
    • Managing External Devices92
    • Using AirPlay92
    • Restoring the product to the factory settings92
• Precautions and Notes93
  • Read Before Using Apps93
  • Read Before Using the Internet Function94
    • Read before setting up a wireless Internet connection95
  • Read Before Playing Photo, Video, or Music Files96
    • Limitations to the use of photo, video, and music files96
    • Supported subtitles97
    • Supported image formats and resolutions98
    • Supported music formats and codecs98
    • Supported video codecs99
  • Read After Installing the product101
    • Picture sizes and input signals101
    • Installing an anti-theft lock102
  • Supported Resolutions for UHD Input Signals102
    • If Input Signal Plus is set to Off102
    • If Input Signal Plus is set to On102
  • Read Before Connecting a Computer (Supported Resolutions)103
    • VESA DMT103
    • VESA CVT105
  • Supported Resolutions for Video Signals106
    • CTA-861106
    • List of graphic cards supporting HDR10107
  • Read Before Using Bluetooth Devices108
    • Restrictions on using Bluetooth108
• Installing the Software109
  • Easy Setting Box109
    • Restrictions and Problems with the Installation109
    • System Requirements109
  • Driver Installation109
• Troubleshooting110
  • Picture Issues110
    • Testing the picture110
  • Sound and Noise Issues114
    • Testing the sound114
  • External Device Connectivity Issues116
  • Network Issues118
  • Anynet+ (HDMI-CEC) Issues119
  • Remote Control Issues120
  • Apps121
  • Media Files121
  • Voice Assistant Issues122
  • Other issues123
  • Diagnosing product operational issues125
  • Getting Support126
    • Getting support through Remote Management126
    • Finding the contact information for service126
• Q & A127
• Specifications128
  • General128
• Appendix130
  • Responsibility for the Pay Service (Cost to Customers)130
    • Not a product defect130
    • A Product damage caused by customer’s fault130
    • Others131
  • Licenses132