Loading ...
Loading ...
Loading ...
Live Smart, Better Life!
20
3330-A Marathon Ct Charleston, SC 29418
Before You Call For Service
Troubleshooting tips save time and money! Review the chart on this page first
and you may not need to call for service.
Problem Possible causes What to do
Surface elements
will not maintain a
rolling boil or
cooking is slow
Improper cookware
being used.
• Use pans which are
absolutely flat and match the
diameter of the surface
element selected
Surface elements
do not work
properly
A fuse in your
home may be
blown or the circuit
breaker tripped.
• Replace the fuse or reset the
circuit breaker.
Cooktop controls
improperly set.
• Check to see the correct
control is set for the surface
element you are using.
Tiny scratches or
metal marks or
abrasions on
radiant cooktop
glass surface
Incorrect cleaning
methods being
used.
• Use recommended cleaning
procedures.
Cookware with
rough bottoms
being used or
coarse particles
(salt or sand)
were between the
cookware and the
surface of the
cooktop.
Cookware has
been slid across
the cooktop
surface.
• Be sure cookware bottoms
and cookware are clean
before use. Use cookware
with smooth bottoms.
Tiny scratches are not
removable but will become
less visible in time as a result
of cleaning.
Loading ...
Loading ...
Loading ...