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46
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES SOLUTIONS PREVENTIVE
MEASURES
Pilling
(Fibers ball up
and cling to
fabric.)
Pilling is normal
with synthetic and
permanent press
fabrics. This is due to
abrasion from normal
wear.
Use a lint brush or
shaver to remove pills.
Use fabric softener in
washer to lubricate
fibers.
When ironing, use
spray starch or fabric
finish on collars and
cuffs.
Turn items inside out to
reduce abrasion.
Residue or
powder on dark
items;
Stiff, harsh
fabrics.
Undissolved detergent.
Some granular
detergents can
combine with hard
water minerals to form
a residue.
Overloading washer.
Rewash load. Increase water
temperature using
hottest water safe for
fabric.
DO NOT overload
washer.
Use liquid detergent
or nonprecipitating
water conditioner with
powder detergent.
Wrinkling Overloading washer.
Incorrect wash cycle
for wash load.
Reduce load size.
Rinse in cold water
with liquid fabric
softener using the
casual or delicate
cycle.
DO NOT overload
washer.
Remove items from
washer as soon as
cycle is completed.
Use liquid fabric
softener.
Yellow buildup
of body soil on
synthetic fabrics
Agitation time too
short.
Wash water
temperature too low.
Not enough detergent.
Soak in detergent
booster or product
containing enzymes.
Wash in hottest water
safe for fabric using
casual cycle.
Increase detergent.
Add bleach safe for
fabric or treat with
color remover.
Select correct cycle.
Use correct amount of
detergent.
Wash synthetics
frequently using hot or
warm water.
Yellow or brown
rust stains
Iron or manganese in
water supply, water
pipes, or water heater.
To restore discolored
load of whites, use rust
remover safe for fabric.
DO NOT use chlorine
bleach to remove rust
stains. It may intensify
discoloration.
Use nonprecipitating
water softener.
Before washing, run hot
water for a few minutes
to clear lines.
Drain water heater
occasionally.
For an ongoing
problem, install an
iron filter in your water
supply system.
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