Operating Instructions
Cordless Telephone
Model No.
KX-TG7122SK
Before initial use, see “Getting Started”
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Consulte “Guía Rápida Española”, página 44.
For assistance, visit our Web site: http://shop.panasonic.com/support for
customers in the U.S.A.
Please register your product: http://shop.panasonic.com/support
Introduction
Accessory information ..................................3
Graphical symbols for use on equipment and
their descriptions ..........................................4
Important Information
For your safety .............................................5
Important safety instructions ........................7
For best performance ...................................7
Other information .........................................7
Specifications ...............................................8
Getting Started
Setting up .....................................................9
Controls ......................................................11
Display icons ..............................................12
Language settings ......................................12
Date and time .............................................12
Recording your greeting message .............12
Other settings .............................................13
Making/Answering Calls
Making calls ...............................................14
Answering calls ..........................................14
Useful features during a call .......................15
Intercom .....................................................16
Phonebook
Phonebook .................................................17
Speed dial ..................................................18
Programming
Menu list .....................................................20
Alarm ..........................................................24
Silent mode ................................................24
Call block ....................................................25
Other programming ....................................26
Registering a unit .......................................26
Caller ID Service
Using Caller ID service ...............................27
Caller list ....................................................27
Answering System
Answering system ......................................29
Turning the answering system on/off .........29
Greeting message ......................................29
Listening to messages ...............................30
Remote operation .......................................31
Answering system settings .........................32
Useful Information
Voicemail service .......................................34
Wall mounting (Charger only) ....................35
Error messages ..........................................36
Troubleshooting .........................................37
FCC and other information .........................42
Guía Rápida Española
Guía Rápida Española ...............................44
Appendix
Customer services .....................................48
Limited Warranty (ONLY FOR U.S.A) ........49
Index
Index...........................................................51
2
Table of Contents
Accessory information
Supplied accessories
No. Accessory item/Part number Quantity
A AC adaptor/PNLV226-0X 1
B Telephone line cord/PNJA1186Z 1
C
Rechargeable batteries
*1
4
D
Handset cover
*2
/PNYNTGCA221R
2
E Charger/PNLC1055ZW or PNLC1055YW 1
*1 See page 3 for replacement battery information.
*2 The handset cover comes attached to the handset.
A B C D
E PNLC1055ZW
OR
PNLC1055YW
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 48).
Accessory item Model number/Specifications
Rechargeable
batteries
HHR-4DPA
*1
R To order, please visit http://shop.panasonic.com/support
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
Range extender
KX-TGA407
*2
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*2 By installing this unit, you can extend the range of your phone system to include areas
where reception was previously not available. This product can be purchased online. Please
visit our Web site: http://shop.panasonic.com/support
Other information
R Design and specifications are subject to change without notice.
For assistance, please visit http://shop.panasonic.com/support
3
Introduction
R The illustrations in these instructions may vary slightly from the actual product.
Expanding your phone system
Handset (optional): KX-TGDA20
You can expand your phone system by
registering optional handsets (6 max.) to a
single base unit.
R Optional handset is a different design from
that of the supplied handsets.
R You cannot purchase the supplied handset
(KX-TGCA22) separately.
R To order, please visit http://
shop.panasonic.com/support
Graphical symbols for use on equipment and their
descriptions
Symbol Explanation Symbol Explanation
Alternating current (A.C.) Class P equipment
(equipment in which
protection against electric
shock relies on Double
Insulation or Reinforced
Insulation)
Direct current (D.C.) “ON” (power)
Protective earth “OFF” (power)
Protective bonding earth Stand-by (power)
Caution: risk caused by
visible radiation
“ON”/“OFF” (power;
push-push)
For indoor use only Caution, risk of electric
shock
4
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Introduction
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
R Use only the power source marked on the
product.
R Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact us
at http://shop.panasonic.com/support
R Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
R Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
R To prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
R Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
R Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
R Do not place the corded or cordless
handset on the base unit when battery
cover is removed.
Medical
R Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of
1.92 GHz to 1.93 GHz, and the RF
transmission power is 115 mW (max.).)
R Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
R Never install telephone wiring during an
electrical storm.
R Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
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5
Important Information
R Disconnect the telephone line before
replacing batteries.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
R The product is only use for mounting at
heights £ 2 m.
Note:
R This height is not guaranteed for product
reliability.
R To prevent serious injuries due to the
product unexpectedly falling, the product
must be installed at a height of 1.5 m or
lower.
R This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
Battery
R We recommend using the batteries noted
on page 3. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
R Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
R Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
R Avoid the use in the following conditions
– High or low extreme temperatures during
use, storage or transportation.
– Replacement of a battery with an
incorrect type that can defeat a
safeguard.
– Disposal of a battery into fire or a hot
oven, or mechanically crushing or cutting
of a battery, that can result in an
explosion.
– Extremely high temperature and/or
extremely low air pressure that can
result in an explosion or the leakage of
flammable liquid or gas.
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY
(1-800-822-8837) for information on how to
recycle this battery.
6
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Important Information
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
R Coverage and voice quality depends on the
local environmental conditions.
R If the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
Environment
R Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as heating devices, cooking
appliances, etc. It should not be placed in
rooms where the temperature is less than
0 °C (32 °F) or greater than 40 °C (104 °F).
Damp basements should also be avoided.
R The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
R Wipe the outer surface of the product
with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder.
Other information
R The applied nameplate is located at the
bottom or rear of the product.
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
For assistance, please visit http://shop.panasonic.com/support
7
Important Information
Notice for product disposal, transfer,
or return
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Notice
Specifications
R Frequency range:
1.92 GHz to 1.93 GHz
R RF transmission power:
115 mW (max.)
R Power source:
120 V AC, 60 Hz
R Power consumption:
Base unit:
Standby: 0.7 W
Maximum: 3.5 W
Charger:
Standby: 0.1 W
Maximum: 1.8 W
R Operating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %
relative air humidity (dry)
8
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Important Information
Setting up
Connections
n Base unit
Connect the AC adaptor to the unit by
pressing the plug firmly.
Fasten the cord by hooking it.
Connect the AC adaptor to the power
outlet.
Connect the telephone line cord to the
unit, then to the single-line telephone jack
(RJ11C) until you hear a click.
A DSL/ADSL filter (not supplied) is
required if you have a DSL/ADSL service.
Note:
R Use only the supplied Panasonic AC
adaptor PNLV226.
3
4
5
4
1
2
n Charger
Connect the AC adaptor to the power
outlet.
1
Battery installation
R USE ONLY rechargeable Ni-MH batteries
AAA (R03) size (
1
).
R Do NOT use alkaline/manganese/Ni-Cd
batteries.
R Confirm correct polarities ( , ).
1
R Follow the directions on the display to set
up the unit.
Battery charging
Charge for about 7 hours.
R Confirm “Charging” is displayed (
1
).
For assistance, please visit http://shop.panasonic.com/support
9
Getting Started
R When the batteries are fully charged,
“Fully charged” is displayed.
11
Note when setting up
Note for connections
R The AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
horizontally oriented AC outlet that faces
the floor, such as an AC outlet installed on
a ceiling or under a table, as the weight of
the adaptor may cause it to become
disconnected.
Power failure
R The unit cannot be used to make or receive
calls during a power failure. We
recommend connecting a corded-type
telephone that does not use an AC adaptor
to your telephone line.
Note for battery installation
R Use the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 3, 6.
Note for battery charging
R It is normal for the handset to feel warm
during charging.
R Clean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.
Battery level
Icon Battery level
High
Medium
Low
Needs charging.
Empty
Ni-MH battery performance (supplied
batteries)
Operation Operating time
In continuous use
8 hours max.
*1
Not in use (standby)
4 days max.
*1
*1 If eco mode is on.
Note:
R Actual battery performance depends on
usage and ambient environment.
Intelligent eco mode
This feature automatically reduces handset
power consumption by suppressing handset
transmission power when the handset is close
to the base unit.
R When this feature is activated, is
displayed.
R Eco mode is turned off when the clarity
booster is activated (page 15).
10
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Getting Started
Controls
Handset
A
B
A
C
J
K
H
B
G
A
D
E
F
I
Speaker
M N (TALK)
Dial keypad (*: TONE)
MZN (SP-PHONE: Speakerphone)
Microphone
Receiver
Display
MOFFN
MFLASHNMCALL WAITN
MINTERCOMN
Charge contacts
n Control type
Soft keys
The handset features 2 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
Navigator key
– MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
– (Volume: MDN or MCN): Adjust the
receiver or speaker volume while talking.
– MFN : View the phonebook entry.
– MEN REDIAL: View the redial list.
– MCN CID (Caller ID): View the caller list.
Base unit
A
E
B C
D F G H I
Charge contacts
Speaker
MjN/MkN VOL.: (Volume up/down)
MANSWER ON/OFFN
ANSWER ON/OFF indicator
M N (PLAY/STOP)
Message indicator
M N (Repeat)
M N (Skip)
MERASEN
MLOCATORN
R You can locate a misplaced handset
by pressing MLOCATORN.
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11
Getting Started
Display icons
Handset display items
Item Meaning
Within base unit range
Out of base unit range
The line is in use.
R When flashing:
The call is on hold.
R When flashing rapidly: An
incoming call is now being
received.
Eco mode is on. (page 10)
Z Speakerphone is on.
(page 14)
Ringer volume is off.
(page 14)
Silent mode is on. (page 24)
Call sharing mode is off.
(page 23)
Alarm is on. (page 24)
Handset number
Battery level
Blocked call (page 25)
Clarity booster is on.
(page 15)
In use
Answering system is being
used by another unit.
Line in
use
Someone is using the line.
Language settings
Display language
1 MMENUN#110
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
Voice guidance language
You can select either “English” or
“Español” as the voice guidance language
of the answering system. The default setting is
“English”.
1 MMENUN#112
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
Date and time
1 MMENUN#101
2 Enter the current month, date, and year
by selecting 2 digits for each.
Example: July 12, 2020
07 12 20
3 MOKN
4 Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
09 30
5 *: Select “AM” or “PM”.
6 MSAVEN a MOFFN
Note:
R When English is selected as the display
language, 12-hour clock format is used.
When Spanish is selected, 24-hour clock
format is used.
Recording your greeting
message
You can record your own greeting message
instead of using a pre-recorded greeting
message. See page 29 for details.
1 MMENUN#302
2 MbN: “Yes” a MSELECTN
3 Record a greeting message. a MSTOPN
a MOFFN
12
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Getting Started
Other settings
Dialing mode
If you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1 MMENUN#120
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
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13
Getting Started
Making calls
1 Lift the handset and then dial the phone
number.
R To correct a digit, press MCLEARN.
2 Press M N to make call.
R To make the call using the
speakerphone, press MZN.
3 When you finish talking, press MOFFN or
place the handset on the base unit or
charger.
Note:
R To switch to the speaker, press MZN.
To switch back to the receiver, press MZN/
M
N.
Adjusting the receiver or speaker
volume
Press MDN or MCN repeatedly while talking.
Making a call using the redial list
The last 5 phone numbers dialed are stored in
the redial list (48 digits max. each).
1 MEN REDIAL
2 MbN: Select the desired entry.
3
M
N
Erasing a number in the redial list
1 MEN REDIAL
2 MbN: Select the desired entry. a
MERASEN
3 MbN: “Yes” a MSELECTN a MOFFN
Pause (for PBX/long distance service
users)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 18).
Example: If you need to dial the line access
number “9” when making outside calls with a
PBX:
1 9 a MDN (Pause)
2 Dial the phone number. a M N
Note:
R A 3.5 second pause is inserted each time
you press MDN (Pause) on the handset.
Answering calls
1 Lift the handset and then press M N or
M N when the unit rings.
2 When you finish talking, press MOFFN or
place the handset on the base unit or
charger.
Any key answer: You can answer the call by
pressing any dial key.
Auto talk: You can answer calls simply by
lifting the handset (page 22).
Temporary handset ringer off: You can turn
the ringer off temporarily by pressing M
N.
Adjusting the ringer volume
Handset
Press MDN or MCN repeatedly to select the
desired volume while ringing.
Base unit
Press MjN or MkN repeatedly to select the
desired volume.
R To turn the ringer off, press and hold MkN
until the unit beeps.
14
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Making/Answering Calls
Useful features during a
call
Hold
1 Press MMENUN during an outside call.
2 MbN: “Hold” a MSELECTN
3 To release hold, press M
N.
Note:
R After holding for 10 minutes, the call is
disconnected.
Mute
1 Press MMUTEN during a call.
2 To return to the call, press MMUTEN.
Note:
R MMUTEN is a soft key visible on the display
during a call.
Flash
MFLASHN allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
Note:
R To change the flash time, see page 23.
For call waiting or Call Waiting
Caller ID service users
To use call waiting or Call Waiting Caller ID,
you must first subscribe with your phone
service provider.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed on the unit
that is in use after you hear the call waiting
tone.
1 Press MCALL WAITN to answer the 2nd
call.
2 To switch between calls, press MCALL
WAITN.
Note:
R Please contact your phone service provider
for details and availability of this service in
your area.
Temporary tone dialing (for
rotary/pulse service users)
Press * (TONE) before entering access
numbers which require tone dialing.
Handset clarity booster
This feature can improve sound clarity when
the handset is used in an area where there
may be interference. During an outside call,
this feature is turned on automatically when
necessary.
R When this feature is turned on, is
displayed.
Call share
You can join an existing outside call.
To join the conversation, press M N when
the other unit is on an outside call.
Note:
R A maximum of 3 parties (including 1 outside
party) can join a conversation using 2
extensions. (3-way conference)
R To prevent other users from joining your
conversations with outside callers, turn call
sharing mode off (page 23).
Transferring calls, conference
calls
Outside calls can be transferred or a
conference call with an outside party can be
made between handsets.
1 During an outside call, press
MINTERCOMN.
When 3 or more handsets are
registered:
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15
Making/Answering Calls
MbN: Select the desired unit. a MSELECTN
2 Wait for the paged party to answer.
R If the paged party does not answer,
press M
N to return to the outside
call.
3 To complete the transfer:
Press MOFFN.
To establish a conference call:
MMENUN a MbN: “Conf.” a MSELECTN
R To leave the conference, press MOFFN.
The other 2 parties can continue the
conversation.
R To put the outside call on hold:
MMENUN a MbN: “Hold” a
MSELECTN
To resume the conference: MMENUN
a MbN: “Conf.” a MSELECTN
R To cancel the conference: MMENUN a
MbN: “Stop conference” a
MSELECTN
You can continue the conversation
with the outside caller.
Intercom
Intercom calls can be made between
handsets.
Note:
R When paging unit(s), the paged unit(s)
beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, the interrupt tone sounds.
To finish intercom, press MOFFN. To answer
the call, press M
N.
Making an intercom call
1 MINTERCOMN.
When 3 or more handsets are
registered:
MbN: Select the desired unit. a MSELECTN
2 When you finish talking, press MOFFN.
Answering an intercom call
1 Press MINTERCOMN or M N to answer
the page.
2 When you finish talking, press MOFFN.
16
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Making/Answering Calls
Phonebook
You can add 50 names (16 characters max.)
and phone numbers (24 digits max.) to the
phonebook, and assign each phonebook entry
to the desired group.
Important:
R All entries can be shared by any registered
handset.
Adding phonebook entries
1 M N or MFN a MMENUN
2 MbN: “Add new entry” a MSELECTN
3 Enter the party’s name. a MOKN
4 Enter the party’s phone number. a MOKN
5 MbN: Select the desired group. a
MSELECTN 2 times a MOFFN
Entering characters
Press the dial key that corresponds to the
desired character. Press repeatedly to scroll
through the available characters.
The following operations are also available.
Key Operation
* Switch between the
uppercase and lowercase
(A « a)
MFN MEN Move the cursor
MCLEARN Erase the character or number
R To erase all, press and
hold it.
R To enter another character that is located
on the same dial key, first press MEN to
move the cursor to the next space.
R If you do not press any dial key within 5
seconds after entering a character, the
character is fixed and the cursor moves to
the next space.
Storing a redial list number to the
phonebook
Phone numbers of up to 24 digits can be
stored in the phonebook.
1 MEN REDIAL
2 MbN: Select the desired entry. a MSAVEN
3 To store the name, continue from step 3,
“Editing entries”, page 18.
Storing caller information to the
phonebook
1 MCN CID
2 MbN: Select the desired entry. a MMENUN
R To edit the number:
MbN: “Edit” a MSELECTN
Press MEDITN repeatedly until the
phone number is shown in the desired
format. And then, press MSAVEN. Go to
step 4.
3 MbN: “Save CID” a MSELECTN
4 MbN: “Phonebook” a MSELECTN
5 Continue from step 3, “Editing entries”,
page 18.
Groups
Groups can help you find entries in the
phonebook quickly and easily. You can
change the names of groups assigned for
phonebook entries (“Friends”, “Family”, etc.).
By assigning different ringer tones for different
groups of callers, you can identify who is
calling (ringer ID), if you have subscribed to
Caller ID service.
Changing group names/setting ringer
ID
The default group name is “Group 1” to
“Group 9”.
1 M N or MFN a MMENUN
2 MbN: “Group” a MSELECTN
3 MbN: Select the desired group. a
MSELECTN
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17
Phonebook
4 To change group names
MbN: “Group name” a MSELECTN a
Edit the name (10 characters max.). a
MSAVEN
To set group ringer tone
MbN: Select the current setting of the
group ringer tone. a MSELECTN a MbN:
Select the desired ringer tone. a MSAVEN
5 MOFFN
Finding and calling from a
phonebook entry
1 M N or MFN
2 To scroll through all entries
MbN: Select the desired entry.
To search by first character
Press the dial key (0 to 9, or #)
which contains the character you are
searching for.
MbN: Scroll through the phonebook if
necessary.
To search by group
MGROUPN
MbN: Select the desired group. a
MSELECTN
MbN: Scroll through the phonebook if
necessary.
3 M N
Editing entries
1 Find the desired entry (page 18).
2 MMENUN a MbN: “Edit” a MSELECTN
3 Edit the name if necessary. a MOKN
4 Edit the phone number if necessary. a
MOKN
5 MbN: Select the desired group (page 17).
a MSELECTN 2 times a MOFFN
Erasing entries
Erasing an entry
1 Find the desired entry (page 18).
2 MMENUN a MbN: “Erase” a MSELECTN
3 MbN: “Yes” a MSELECTN a MOFFN
Erasing all entries
1 M N or MFN a MMENUN
2 MbN: “Erase all” a MSELECTN
3 MbN: “Yes” a MSELECTN
4 MbN: “Yes” a MSELECTN a MOFFN
Chain dial
This feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
PIN that you have stored in the phonebook,
without having to dial manually.
1 During an outside call, press MMENUN.
2 MbN: “Phonebook” a MSELECTN
3 MbN: Select the desired entry.
4 Press MCALLN to dial the number.
Note:
R When storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press MDN (Pause) to add
pauses after the number and PIN as
necessary (page 14).
R If you have rotary/pulse service, you need
to press * (TONE) before pressing
MMENUN in step 1 to change the dialing
mode temporarily to tone. When adding
entries to the phonebook, we recommend
adding * (TONE) to the beginning of
phone numbers you wish to chain dial
(page 17).
Speed dial
You can assign 1 phone number to each of
the dial keys (1 to 9) on the handset.
18
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Phonebook
Adding phone numbers to speed
dial keys
n By entering phone numbers:
1 Press and hold the desired speed dial
key (1 to 9). a MADDN
2 MbN: “Manual” a MSELECTN
3 Enter the party’s name (16 characters
max.). a MOKN
4 Enter the party’s phone number (24
digits max.). a MOKN a MSELECTN
a MOFFN
n From the shared phonebook:
1 Press and hold the desired speed dial
key (1 to 9). a MADDN
2 MbN: “Phonebook” a MSELECTN
3 MbN: Select the desired entry. a
MSAVEN a MOFFN
Note:
R If you edit a phonebook entry which is
assigned to a speed dial key, the edited
entry does not transfer to the speed dial
key.
Editing an entry
1 Press and hold the desired speed dial key
(1 to 9). a MMENUN
2 MbN: “Edit” a MSELECTN
3 Edit the name if necessary. a MOKN
4 Edit the phone number if necessary. a
MOKN a MSELECTN a MOFFN
Erasing an entry
1 Press and hold the desired speed dial key
(1 to 9). a MMENUN
2 MbN: “Erase” a MSELECTN
3 MbN: “Yes” a MSELECTN a MOFFN
Viewing an entry/Making a call
1 Press and hold the desired speed dial key
(1 to 9).
2 To make a call, press M N
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19
Phonebook
Menu list
To access the features, there are 2 methods.
n Scrolling through the display menus
1 MMENUN
2 Press MCN or MDN to select the desired main menu. a MSELECTN
3 Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN
4 Press MCN or MDN to select the desired setting. a MSAVEN
n Using the direct command code
1 MMENUN a Enter the desired code.
Example: Press MMENUN#101.
2 Select the desired setting. a MSAVEN
Note:
R To exit the operation, press MOFFN.
R In the following table, < > indicates the default settings.
R In the following table, indicates the reference page number.
R Display menu order and sub-menu may vary depending on your model.
Display menu tree and direct command code table
Main menu: “Phonebook”
Operation
Code
Viewing the phonebook entry. #280 18
Main menu: “Caller list”
Operation Code
Viewing the caller list. #213 27
Main menu: “Answering device”
Sub-menu 1 Sub-menu 2 Settings Code
Play new msg.
(msg.: message)
– – #323 30
Play all msg.
– – #324 30
Erase all msg.
*1
– – #325 31
Greeting
Record greeting
*1
– #302 29
Check greeting
– #303 30
Pre-recorded
*1
(Reset to pre-recorded
greeting)
– #304 29
20
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Programming
Sub-menu 1 Sub-menu 2 Settings Code
Settings
Ring count
*1
Toll saver
2-7 rings
<4 rings>
#211 32
Recording time
*1
<3 min>
1 min
Greeting only
*2
#305 32
Remote code
*1
<111> #306 31
Screen call
<On>
Off
#310 32
Answer on
*1
– – #327 29
Answer off
*1
– – #328 29
Main menu: “V.M. access” (V.M.: Voicemail)
Operation Code
Listening to voicemail messages. #330 34
Main menu: “Intercom”
Operation Code
Paging the desired unit. #274 16
Main menu: “Set date & time”
Sub-menu 1 Sub-menu 2 Settings Code
Date and time
*1
– – #101 12
Alarm
– <Off>
Once
Daily
#720 24
Time adjustment
*1, *3
– <Caller ID auto>
Manual
#226 –
Main menu: “Initial setting”
Sub-menu 1 Sub-menu 2 Settings Code
Ringer setting
Ringer volume Off–6 <6> #160 14
Ringer tone
*4, *5
<Tone 1> #161 –
Silent mode
– On/Off
On
<Off>
#238 24
Silent mode
– Start/End
<11:00 PM/06:00 AM> #237 24
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21
Programming
Sub-menu 1 Sub-menu 2 Settings Code
Set date & time
Date and time
*1
– #101 12
Alarm
<Off>
Once
Daily
#720 24
Time adjustment
*1, *3
<Caller ID auto>
Manual
#226 –
Handset name
– – #104 26
Call block
*1
– – #217 25
First ring
*1
<On>
Off
#173 25
Block w/o num
*1, *2
(Block calls without
phone number)
On
<Off>
#240 25
Speed dial
– – #261 18
Voice mail
Store VM access#
*1
(VM: Voicemail)
– #331 34
VM tone detect
*1
<On>
Off
#332 34
LCD contrast
(Display contrast)
– Level 1–4 <2> #145 –
Key tone – <On>
Off
#165 –
Caller ID edit
(Caller ID number
auto edit)
– <On>
Off
#214 27
Auto talk
*6
– On
<Off>
#200 14
22
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Programming
Sub-menu 1 Sub-menu 2 Settings Code
Set tel line
Set dial mode
*1
<Tone>
Pulse
#120 13
Set flash time
*1, *7
80 ms
90 ms
100 ms
110 ms
160 ms
200 ms
250 ms
300 ms
400 ms
600 ms
<700 ms>
900 ms
#121 15
Set line mode
*1, *8
A
<B>
#122 –
Call sharing
*1
– <On>
Off
#194 15
Registration Register handset
– #130 26
Deregistration
*2
– #131 26
Change
language
Display
<English>
Español
#110 12
Voice prompt
*1
<English>
Español
#112 12
Main menu: “Customer support”
Operation Code
Displaying customer support Web address. #680 –
*1 If you program these settings using one of the units, you do not need to program the same
item using another unit.
*2 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*3 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select “Caller ID auto”. To turn this feature off, select
“Manual”. (Caller ID subscribers only)
To use this feature, set the date and time first (page 12).
*4 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to
2). If you select a melody, you cannot distinguish lines by their ringers.
*5 The preset melodies in this product (“Tone 3” - “Tone 5”, “Melody 1” - “Melody 10”)
are used with permission of © 2012 Copyrights Vision Inc.
*6 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
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23
Programming
*7 The flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails to
pick up the waiting call.
*8 Generally, the line mode setting should not be changed. This setting automatically maintains
receiver volume at the proper level depending on the current telephone line condition. Set
the line mode to “A” if telephone line condition is not good.
Alarm
An alarm sounds at the set time for 3 minutes
once or daily. Alarm can be set for each
handset.
Important:
R Make sure the unit’s date and time setting
is correct (page 12).
1 MMENUN#720
2 MbN: Select the desired alarm option. a
MSELECTN
“Off” Turns alarm off. Go to step 7.
“Once” An alarm sounds once at the
set time.
“Daily” An alarm sounds daily at the
set time. Go to step 4.
3 Enter the desired month and date. a
MOKN
4 Set the desired time.
5 *: Select “AM” or “PM”. a MOKN
6 MbN: Select the desired alarm tone. a
MSELECTN
R We recommend selecting a different
ringer tone from the one used for
outside calls.
7 MSELECTN a MOFFN
Note:
R To stop the alarm, press MOFFN or place
the handset on the base unit or charger.
R When the handset is in use, the alarm will
not sound until the handset is in standby
mode.
Silent mode
Silent mode allows you to select a period of
time during which the handset will not ring for
outside calls. This feature is useful for time
periods when you do not want to be disturbed,
for example, while sleeping. Silent mode can
be set for each unit.
Important:
R Make sure the unit’s date and time setting
is correct (page 12).
R We recommend turning the base unit ringer
off (page 14) in addition to turning the silent
mode on.
R If you have set the alarm, the alarm sounds
even if the silent mode is turned on.
Turning silent mode on/off
1 MMENUN#238
2 MbN: Select the desired setting. a
MSAVEN
R If you select “Off”, press MOFFN to
exit.
3 Enter the desired hour and minute you
wish to start this feature.
4 *: Select “AM” or “PM”. a MOKN
5 Enter the desired hour and minute you
wish to end this feature.
6 *: Select “AM” or “PM”.
7 MSAVEN a MOFFN
Changing the start and end time
1 MMENUN#237
2 Continue from step 3 “Turning silent
mode on/off”, page 24.
24
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Programming
Call block
This feature allows the unit to block calls when:
– the unit receives a call from a phone
number stored in the call block list as
unwanted (“Storing unwanted callers”,
page 25).
– the unit receives a call without phone
number (“Blocking incoming calls that have
no phone number”, page 25).
When a call is received, the unit rings once
*1
while caller information is being received. If
the caller’s phone number matches an entry in
the call block list, the unit emits no sound to
the caller, and disconnects the call. (Caller ID
subscribers only)
*1 If you do not want this one ring to sound,
select “Off” (page 25) in “Turning the
first ring on/off”.
Important:
R Blocked calls are logged in the caller list.
Storing unwanted callers
You can store up to 30 phone numbers in the
call block list.
Important:
R We recommend storing 10 digits (including
the area code). If only 7 digits are stored, all
numbers that have the same last 7 digits
will be blocked.
n From the caller list:
1 MCN CID
2 MbN: Select the entry to be blocked.
R To edit the number: MMENUN a MbN:
“Edit” a MSELECTN
Press MEDITN repeatedly until the
phone number is shown in the 10-digit
format. And then, press MSAVEN. Go to
step 5.
3 MMENUN
4 MbN: “Save CID” a MSELECTN
5 MbN: “Call block” a MSELECTN
6 MbN: “Yes” a MSELECTN
7 Edit the phone number if necessary (24
digits max.).
8 MSAVEN a MOFFN
n By entering phone numbers:
1 MMENUN#217
2 MMENUN a MbN: “Add” a MSELECTN
3 Enter the phone number (24 digits max.).
R To erase a digit, press MCLEARN.
4 MSAVEN a MOFFN
Blocking incoming calls that
have no phone number
You can block calls when no phone number is
provided, such as private callers or out of area
calls.
1 MMENUN#240
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
Turning the first ring on/off
You can choose whether the first ring sounds
when a call is received.
“On” (default): The first ring for all calls will be
heard, including calls from blocked phone
numbers.
“Off”: The first ring is muted for all calls. If
this setting is selected, the unit will never ring
for calls from blocked phone numbers.
1 MMENUN#173
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
Viewing/editing/erasing call
block numbers
1 MMENUN#217
2 MbN: Select the desired entry.
R To exit, press MOFFN.
3 To edit a number:
MEDITN a Edit the phone number. a
MSAVEN a MOFFN
To erase a number:
MERASEN a MbN: “Yes” a MSELECTN
a MOFFN
For assistance, please visit http://shop.panasonic.com/support
25
Programming
Note:
R When editing, press the desired dial key to
add, MCLEARN to erase.
R When viewing, “Block w/o num” is
displayed if the blocking incoming calls
without phone number feature is turned on.
To turn the feature off: MERASEN a MCN
a MSAVEN a MOFFN
Other programming
Changing the handset name
Each handset can be given a customized
name (“Bob”, “Kitchen”, etc.). This is useful
when you make intercom calls between
handsets. You can also select whether or not
the handset name is displayed in standby
mode. The default setting is “No”. If you select
“Yes” without entering any handset name,
“Handset 1” to “Handset 6” is displayed.
1 MMENUN#104
2 Enter the desired name (10 characters
max.).
3 MSAVEN
4 MbN: Select the desired setting. a
MSELECTN 2 times a MOFFN
Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to the
base unit.
Important:
R See page 4 for information on the available
model.
Registering a handset to the
base unit
The supplied handset and base unit are
pre-registered. If for some reason the handset
is not registered to the base unit, re-register
the handset.
1 Handset:
MMENUN#130
2 Base unit:
Press and hold MLOCATORN for about 5
seconds.
R If all registered handsets start ringing,
press MLOCATORN again to stop, then
repeat this step.
3 Handset:
Press MOKN, then wait until a long beep
sounds.
Deregistering a handset
A handset can cancel its own registration to
the base unit, or other handsets registered to
the same base unit. This allows the handset to
end its wireless connection with the system.
1 MMENUN#131
R All handsets registered to the base unit
are displayed.
2 MbN: Select the handset you want to
cancel. a MSELECTN
3 MbN: “Yes” a MSELECTN a MOFFN
26
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Programming
Using Caller ID service
Important:
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your phone
service provider for details.
Caller ID features
When an outside call is being received, the
caller information is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
R If the unit cannot receive caller information,
the following is displayed:
– “Out of area”: The caller dials from
an area which does not provide a Caller
ID service.
– “Private caller”: The caller
requests not to send caller information.
– “Long distance”: The caller makes a
long distance call.
R If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
Missed calls
If a call is not answered, the unit treats it as a
missed call. The display shows “Missed
call”.
Note:
R Even when there are unviewed missed
calls, “Missed call” disappears from the
standby display if the following operation is
performed by one of the units:
– A handset is replaced on the base unit
or charger.
– Pressing MOFFN on a handset.
Phonebook name display
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in the
caller list.
Caller list
Important:
R Make sure the unit’s date and time setting
is correct (page 12).
Viewing the caller list and calling
back
1 MCN CID
2 Press MCN to search from the most recent
call, or MDN to search from the oldest call.
3 To call back, press M
N.
To exit, press MOFFN.
Note:
R If the entry has already been viewed or
answered, “ ” is displayed.
Editing a caller’s phone number
You can edit a phone number in the caller list
by removing its area code and/or the long
distance code “1”.
1 MCN CID
2 MbN: Select the desired entry.
3 MMENUN a MbN: “Edit” a MSELECTN
4 Press MEDITN repeatedly until the phone
number is shown in the desired format.
5 M N
Caller ID number auto edit feature
Once you call back an edited number, the unit
which was used to call back remembers the
area code and format of the edited number.
The next time someone calls from the same
area code, caller information is customized by
the unit as follows:
– When the call is being received, the Caller
ID number is displayed in the same format
as the edited number.
– After the call has ended, the caller’s phone
number is displayed in the same format as
the edited number, when reviewed from the
caller list.
For assistance, please visit http://shop.panasonic.com/support
27
Caller ID Service
For example, you can use this feature to set
the unit to ignore the area code of callers in
your area, so that you can call these local
numbers using caller information without
dialing the area code.
To activate this feature, you must edit an entry
in the caller list, then call that number. After
that, phone numbers from that caller’s area
code are edited automatically.
This feature can be set for each unit
(page 22). The default setting is “On”.
Note:
R Phone numbers from the 4 most recently
edited area codes are automatically edited.
Erasing selected caller
information
1 MCN CID
2 MbN: Select the desired entry.
3 MERASEN a MbN: “Yes” a MSELECTN
a MOFFN
Erasing all caller information
1 MCN CID
2 MERASEN a MbN: “Yes” a MSELECTN
a MOFFN
28
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Caller ID Service
Answering system
The answering system can answer and record
calls for you when you are unavailable to
answer the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting “Greeting only” as the recording
time setting (page 32).
Important:
R Make sure the unit’s date and time setting
is correct (page 12).
Memory capacity (including your
greeting message)
The total recording capacity is about 17
minutes. A maximum of 64 messages can be
recorded.
Note:
R When message memory becomes full:
– “Messages full” is shown on the
handset display.
– The ANSWER ON/OFF indicator on the
base unit flashes rapidly if the answering
system is turned on.
– If you use the pre-recorded greeting
message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
– If you recorded your own greeting
message, the same message is still
announced to callers even though their
messages are not recorded.
Turning the answering
system on/off
Base unit
Press MANSWER ON/OFFN to turn on/off the
answering system.
Handset
1 To turn on:
MMENUN#327
To turn off:
MMENUN#328
2 MOFFN
Note for base unit and handset:
R When the answering system is turned on,
the ANSWER ON/OFF indicator on the
base unit lights up.
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting message
1 MMENUN#302
2 MbN: “Yes” a MSELECTN
3 After a beep sounds, hold the handset
about 20 cm (8 inches) away and speak
clearly into the microphone (2 minutes
max.).
4 Press MSTOPN to stop recording.a MOFFN
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded greeting
messages:
– If you erase or do not record your own
greeting message, the unit plays a
pre-recorded greeting asking callers to
leave a message.
– If the message recording time (page 32)
is set to “Greeting only”, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.
Resetting to a pre-recorded greeting
message
Use this procedure to erase your greeting
message and use a pre-recorded one.
For assistance, please visit http://shop.panasonic.com/support
29
Answering System
1 MMENUN#304
2 MYESN a MOFFN
Playing back the greeting
message
1 MMENUN#303
2 To exit, press MOFFN.
Listening to messages
Using the base unit
When new messages have been recorded,
M N on the base unit flashes.
Press M N (PLAY).
R If new messages have been recorded, the
base unit plays back new messages.
R If there are no new messages, the base
unit plays back all messages.
Operating the answering system
during playback
Key Operation
MjN or MkN Adjust the speaker
volume
M N
Repeat message
*1
M N Skip message
M N (STOP) Stop playback
MERASEN Erase currently playing
message
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
Erasing all messages
Press MERASEN 2 times while the unit is not in
use.
Using the handset
When new messages have been recorded,
“New message” is displayed.
1 To listen to new messages:
MMENUN#323
To listen to all messages:
MMENUN#324
2 When finished, press MOFFN.
Note:
R To switch to the receiver, press M
N.
R You can also use the MPLAYN soft key, if
displayed, to play new messages.
Operating the answering system
MMENUN a MbN: “Answering device” a
MSELECTN
Key Operation
MDN or MCN Adjust the receiver/speaker
volume (during playback)
1 or MFN Repeat message (during
playback)
*1
2 or MEN Skip message (during
playback)
3 Enter the “Settings” menu
4 Play new messages
5 Play all messages
6 Play greeting message
76 Record greeting message
8 Turn answering system on
MPAUSEN
Pause message
*2
9 or
MSTOPN
Stop recording
Stop playback
0 Turn answering system off
*4
*3
Erase currently playing
message
*5 Erase all messages
*6 Reset to a pre-recorded
greeting message
30
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Answering System
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 To resume playback:
MbN: “Playback” a MSELECTN
*3 You can also erase as follows:
MPAUSEN a MbN: “Erase” a
MSELECTN a MbN: “Yes” a MSELECTN
Calling back (Caller ID subscribers
only)
1 Press MPAUSEN during playback.
2 MbN: “Call back” a MSELECTN
n Editing the number before calling back
1 Press MPAUSEN during playback.
2 MbN: “Edit & Call” a MSELECTN
3 Press MEDITN repeatedly until the phone
number is shown in the desired format
(page 27). a M N
Erasing all messages
1 MMENUN#325
2 MbN: “Yes” a MSELECTN a MOFFN
Remote operation
Using a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.
Remote access code
A 3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorized
parties from listening to your messages
remotely. The default setting is “111”.
Important:
R To prevent unauthorized access to this
product, we recommend that you regularly
change the remote code.
1 MMENUN#306
2 Enter the desired 3-digit remote access
code. a MSAVEN a MOFFN
Deactivating remote operation
Press * in step 2 on “Remote access code”,
page 31.
R The entered remote access code is deleted.
Using the answering system
remotely
1 Dial your phone number from a
touch-tone phone.
2 After the greeting message starts, enter
your remote access code.
3 Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 31).
4 When finished, hang up.
Voice guidance
n When the English voice guidance is
selected
During remote operation, the unit’s voice
guidance starts and prompts you to press
1 to perform a specific operation, or press
2 to listen to more available operations.
n When the Spanish voice guidance is
selected
To start the voice guidance, press 9. The
voice guidance announces the available
remote commands (page 31).
Note:
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
Remote commands
You can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you.
For assistance, please visit http://shop.panasonic.com/support
31
Answering System
Key Operation
1 Repeat message (during
playback)
*1
2 Skip message (during playback)
4 Play new messages
5 Play all messages
9
Stop playback
*2
Start voice guidance
*3
0 Turn answering system off
*4 Erase currently playing message
*5 Erase all messages
*# End remote operation
(or hang up)
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 For English voice guidance only
*3 For Spanish voice guidance only
Turning on the answering system
remotely
1 Dial your phone number from a
touch-tone phone.
2 Let the phone ring 15 times.
R A long beep is heard.
3 Enter your remote access code within 10
seconds after the long beep.
R The greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 31).
Answering system settings
Call screening
While a caller is leaving a message, you can
listen to the call through the handset’s speaker.
To adjust the speaker volume, press MDN or
MCN repeatedly.
You can answer the call by pressing M
N.
Call screening can be set for each handset.
The default setting is “On”.
1 MMENUN#310
2 MbN: Select the desired setting. a
MSAVEN
3 MOFFN
Number of rings before the unit
answers a call
You can change the number of times the
phone rings “Ring count” before the unit
answers calls. You can select 2 to 7 rings, or
“Toll saver”.
The default setting is “4 rings”.
“Toll saver”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 31), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
1 MMENUN#211
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
Caller’s recording time
You can change the maximum message
recording time allowed for each caller. The
default setting is “3 min”.
1 MMENUN#305
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
Selecting “Greeting only”
You can select “Greeting only” which sets
the unit to announce a greeting message to
callers but not record messages.
Select “Greeting only” in step 2 on
“Caller’s recording time”, page 32.
Note:
R When you select “Greeting only”:
32
For assistance, please visit http://shop.panasonic.com/support
Answering System
– If you do not record your own message,
the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
– If you use your own message, record the
greeting-only message asking callers to
call again later (page 29).
For assistance, please visit http://shop.panasonic.com/support
33
Answering System
Voicemail service
In addition to your unit’s answering system
you may also have voicemail service from
your phone service provider. Voicemail is
an answering service that may be offered by
your phone service provider. This service can
also record calls when you are unavailable to
answer the phone or when your line is busy.
Messages are recorded on the phone
company system and not on the unit’s
answering system.
R To use the voicemail service rather than the
units answering system, turn off the
answering system (page 29).
If you have unit’s answering system set to on
and also the voicemail enabled, the system
with least amount of rings will record the
message first.
Example:
If the unit’s answering system is set to 4 rings
(page 32) and the voicemail answering system
provided by your phone company is set to 6
rings (call your service provider), the unit’s
answering system will record the incoming call
first.
Storing the voicemail (VM)
access number
In order to listen to your voicemail messages,
you must dial your phone service provider’s
voicemail access number. Once you have
stored your voicemail access number, you can
dial it automatically (page 34).
1 MMENUN#331
2 Enter your access number (24 digits
max.). a MSAVEN a MOFFN
Note:
R When storing your voicemail access
number and your mailbox password, press
MDN (Pause) to add pauses (page 14)
between the access number and the
password as necessary. Contact your
phone service provider for the required
pause time.
Example:
1-222-333-4444
VM access
number
Pauses Password
PPPP 8888
To erase the voicemail access number
1 MMENUN#331
2 Press and hold MCLEARN until all digits
are erased. a MSAVEN a MOFFN
Voicemail (VM) tone detection
Your phone service provider sends special
signals (sometimes called “voicemail tones” or
“stutter tones”) to the unit to let you know you
have new voicemail messages. If you hear a
series of dial tones followed by a continuous
dial tone after you press M N, you have new
voicemail messages. Soon after you hang up
a call or after the phone stops ringing, your
unit checks the phone line to see if new
voicemail messages have been recorded.
Turn this feature off when:
– You do not subscribe to voicemail service.
– Your phone service provider does not send
voicemail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your phone service provider.
Turning VM tone detection on/off
The default setting is “On”.
1 MMENUN#332
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
Listening to voicemail messages
When new messages have been recorded:
– “New Voice Mail” is displayed if
message indication service is available.
1 MMENUN#330
R The speakerphone turns on.
2 Follow the pre-recorded instructions.
34
For assistance, please visit http://shop.panasonic.com/support
Useful Information
3 When finished, press MOFFN.
Note:
R You can also use the MVMN soft key, if
displayed, to play new voicemail messages.
R If the handset still indicate there are new
messages even after you have listened to
all new messages, turn it off by pressing
and holding # until the handset beeps.
Wall mounting (Charger
only)
Note:
R Make sure that the wall and the fixing
method are strong enough to support the
weight of the unit.
Drive the screws (
1
) (not supplied) into the
wall.
2
27.2 mm (1
1
/16 inches)
1
2
For assistance, please visit http://shop.panasonic.com/support
35
Useful Information
Error messages
Display message Cause/solution
Call phone company for
your access #
R You have not stored the voicemail access number.
Store the number (page 34).
Base no power
or
No link. Re-connect base
AC adaptor.
R Confirm the base unit’s AC adaptor is connected to
the unit and the power outlet correctly.
R The handset has lost communication with the base
unit. Move closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been canceled.
Re-register the handset (page 26).
Busy
R The called unit is in use.
R Other units are in use and the system is busy. Try
again later.
R The handset you are using is too far from the base
unit. Move closer and try again.
Check tel line
R The supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 9).
Error!!
R Recording was too short. Try again.
Invalid
R There is no handset registered to the base unit
matching the handset number you entered.
R The handset is not registered to the base unit.
Register the handset (page 26).
Requires subscription to
Caller ID.
R You must subscribe to a Caller ID service. Once you
receive caller information after subscribing to a Caller
ID service, this message will not be displayed.
Use rechargeable battery.
R A wrong type of battery such as alkaline or
manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 3, 6.
36
For assistance, please visit http://shop.panasonic.com/support
Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.
General use
Problem Cause/solution
The handset does not turn on
even after installing charged
batteries.
R Place the handset on the base unit or charger to turn on
the handset.
The unit does not work. R Make sure the batteries are installed correctly (page 9).
R Fully charge the batteries (page 9).
R Check the connections (page 9).
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset has not been registered to the base unit.
Register the handset (page 26).
I cannot hear a dial tone. R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your phone
service provider.
Menu list
Problem Cause/solution
The display is in a language I
cannot read.
R Change the display language (page 12).
I cannot register a handset to a
base unit.
R The maximum number of handsets (6) is already
registered to the base unit. Cancel unused handset
registrations from the base unit (page 26).
Battery recharge
Problem Cause/solution
The handset beeps and/or
flashes.
R Battery charge is low. Fully charge the batteries (page 9).
For assistance, please visit http://shop.panasonic.com/support
37
Useful Information
Problem Cause/solution
I fully charged the batteries, but
– still flashes,
–
is displayed, or
– the operating time seems to
be shorter.
R Clean the battery ends ( , ) and the charge contacts
with a dry cloth and charge again.
R It is time to replace the batteries (page 9).
Making/answering calls, intercom
Problem Cause/solution
is displayed.
R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 26).
Noise is heard, sound cuts in
and out.
R You are using the handset or base unit in an area with
high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset does not ring. R The ringer volume is turned off. Adjust the ringer volume
(page 14, 21).
R Silent mode is turned on. Turn it off (page 24).
The base unit does not ring. R The ringer volume is turned off. Adjust the ringer volume
(page 14).
I cannot make a call. R The dialing mode may be set incorrectly. Change the
setting (page 13).
I cannot make long distance
calls.
R Make sure that you have long distance service.
38
For assistance, please visit http://shop.panasonic.com/support
Useful Information
Caller ID
Problem Cause/solution
Caller information is not
displayed.
R You must subscribe to Caller ID service. Contact your
phone service provider for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service may not be available in some
areas. Contact your phone service provider for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
late.
R Depending on your phone service provider, the unit may
display the caller’s information at the 2nd ring or later.
R Move closer to the base unit.
The caller list/incoming phone
numbers are not edited
automatically.
R The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 22).
R You need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number
edited in the caller list.
R The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 27).
Time on the unit has shifted. R Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to “Manual”
(off) (page 22).
The 2nd caller’s information is
not displayed during an outside
call.
R In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your phone
service provider and subscribe to the desired service.
After subscribing, you may need to contact your phone
service provider again to activate this specific service,
even if you already subscribed to both Caller ID and Call
Waiting with Caller ID services (CWID).
For assistance, please visit http://shop.panasonic.com/support
39
Useful Information
Answering system
Problem Cause/solution
The unit does not record new
messages.
R The answering system is turned off. Turn it on (page 29).
R The message memory is full. Erase unnecessary
messages (page 30).
R The recording time is set to “Greeting only”. Change
the setting (page 32).
R Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system
can answer your calls. Change the unit’s number of rings
setting (page 32) to a lower value, or contact your phone
service provider.
R The answering system will not answer incoming calls
while the other devices such as handsets are engaged in
a call.
I cannot operate the answering
system remotely.
R The remote access code is not set. Set the remote
access code (page 31).
R You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 31).
R The answering system is turned off. Turn it on (page 32).
The unit does not emit the
specified number of rings.
R If the first ring is turned off, the number of rings decreases
by 1 from the specified number of rings.
Voicemail
Problem Cause/solution
“New Voice Mail” is shown
on the handset display. How do
I remove this message from the
display?
R This notification is displayed when your phone service
provider’s voicemail service (not the unit’s answering
system) has recorded a message for you. Typically you
can remove this notification from the display by listening
to the message. To listen to the message, dial the
voicemail number provided by your phone service
provider (for most cases, this will be your own phone
number), and follow the voice instructions. Depending on
your phone service provider, you may need to remove all
messages from your voice mailbox to remove the
notification. You can also remove this notification by
pressing and holding # until the unit beeps.
40
For assistance, please visit http://shop.panasonic.com/support
Useful Information
Liquid damage
Problem Cause/solution
Liquid or other form of moisture
has entered the handset/base
unit.
R Disconnect the AC adaptor and telephone line cord from
the base unit. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service center.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
For assistance, please visit http://shop.panasonic.com/support
41
Useful Information
FCC and other information
This equipment complies with Part 68 of the
FCC rules and the requirements adopted by
the ACTA. On the bottom of this equipment
is a label that contains, among other
information, a product identifier in the
format US:ACJ----------.
If requested, this number must be provided
to the telephone company.
L Registration No.............(found on the
bottom of the unit)
L Ringer Equivalence No. (REN).......0.1B
A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular plug
is provided with the product. It is designed
to be connected to a compatible modular
jack that is also compliant.
The REN is used to determine the number
of devices that may be connected to a
telephone line. Excessive RENs on a
telephone line may result in the devices not
ringing in response to an incoming call. In
most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain
of the number of devices that may be
connected to a line, as determined by the
total RENs, contact the local telephone
company. For products approved after July
23, 2001, the REN for the product is part of
the product identifier that has the format
US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the
telephone network, the telephone company
will notify you in advance that temporary
discontinuance of service may be required.
But if advance notice isn't practical, the
telephone company will notify the customer
as soon as possible. Also, you will be
advised of your right to file a complaint with
the FCC if you believe it is necessary.
The telephone company may make changes
in its facilities, equipment, operations or
procedures that could affect the operation of
the equipment. If this happens the
telephone company will provide advance
notice in order for you to make necessary
modifications to maintain uninterrupted
service.
If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Service Center or other Authorized Servicer.
If the equipment is causing harm to the
telephone network, the telephone company
may request that you disconnect the
equipment until the problem is resolved.
Connection to party line service is subject to
state tariffs. Contact the state public utility
commission, public service commission or
corporation commission for information.
If your home has specially wired alarm
equipment connected to the telephone line,
ensure the installation of this equipment
does not disable your alarm equipment. If
you have questions about what will disable
alarm equipment, consult your telephone
company or a qualified installer.
This equipment is hearing aid compatible as
defined by the FCC in 47 CFR Section
68.316.
When you hold the phone to your ear, noise
might be heard in your Hearing Aid. Some
Hearing Aids are not adequately shielded
from external RF (radio frequency) energy. If
noise occurs, use an optional headset
accessory or the speakerphone option (if
applicable) when using this phone. Consult
with your audiologist or Hearing Aid
42
For assistance, please visit http://shop.panasonic.com/support
Useful Information
manufacturer about the availability of
Hearing Aids which provide adequate
shielding to RF energy commonly emitted
by digital devices.
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to
the dispatcher the reason for the call.
2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.
Privacy of communications may not be
ensured when using this phone.
CAUTION:
Any changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority
to operate this device.
NOTE:
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate
radio frequency energy and, if not installed
and used in accordance with the
instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
– Reorient or relocate the receiving
antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
– Consult the dealer or an experienced
radio/TV technician for help.
Some cordless telephones operate at
frequencies that may cause interference to
nearby TVs and VCRs. To minimize or
prevent such interference, the base of the
cordless telephone should not be placed
near or on top of a TV or VCR. If
i
nterference is experienced, move the
cordless telephone further away from the TV
or VCR. This will often reduce or eliminate
interference.
FCC RF Exposure Warning:
L
This product complies with FCC radiation
exposure limits set forth for an
uncontrolled environment.
L To comply with FCC RF exposure
requirements, the base unit must be
installed and operated 20 cm (8 inches)
or more between the product and all
person’s body.
L This product may not be collocated or
operated in conjunction with any other
antenna or transmitter.
L For body-worn operation, the handset
must be used only with a non-metallic
accessory. Use of other accessories may
not ensure compliance with FCC RF
exposure requirements.
Notice:
L FCC ID can be found inside the battery
compartment or on the bottom of the
units.
For assistance, please visit http://shop.panasonic.com/support
43
Useful Information
Guía Rápida Española
Conexiones
Unidad base
3
4
5
4
1
2
1
Conecte el adaptador de corriente alterna a la unidad presionándolo firmemente.
2
Enganche el cable para fijarlo.
3
Conecte el adaptador de corriente alterna a la toma de corriente.
4
Conecte el cable de la línea telefónica a la unidad, y después a la toma telefónica de una sola línea
(RJ11C) hasta que escuche un clic.
5
Se requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio.
Nota:
L
Use solo el adaptador de corriente alterna Panasonic PNLV226 que se suministra.
Cargador
1
1
Conecte el adaptador de corriente alterna a
la toma de corriente.
44
Para obtener ayuda, visite http://shop.panasonic.com/support (solo en inglés)
Guía Rápida Española
Instalación y carga de la batería
Cargue aproximadamente durante 7 horas.
Nota:
L
UTILICE SOLO baterías recargables de Ni-MH tamaño AAA (R03) ( ).
L
NO utilice baterías alcalinas, de manganeso ni de Ni-Cd.
L
Confirme que las polaridades estén correctas (
S
,
T
).
L
Cambie el idioma de la pantalla.
L
Confirme que aparezca
“
Cargando
”
( ).
Sugerencias de operación
Teclas de función
Al oprimir una tecla de función, puede seleccionar la
función que aparece directamente encima de ella en la
pantalla. Preste atención a la pantalla para ver qué
funciones están asignadas a las teclas de función durante
la operación.
Tecla navegadora
−
{^}
,
{V}
,
{
<
}
o
{
>
}
: Navegue por diversas listas y
elementos.
−
v
(Volumen:
{^}
o
{V}
): Ajuste el volumen del receptor
o el altavoz mientras habla.
−
{
<
}
k
: Vea la entrada del directorio telefónico.
−
{
>
}
REDIAL (Remarcación): Vea la lista de
remarcación.
−
{V}
CID (identificador de llamadas): Vea la lista de
personas que llamaron.
1
2
1
2
{V}
{^}
{<}
{>}
−
Para obtener ayuda, visite http://shop.panasonic.com/support (solo en inglés)
45
Guía Rápida Española
Cambio de idiomas (Auricular) (predeterminado: “
English
”)
Cuando instale las baterías por primera vez, es posible que aparezca
“
Date and time Press SELECT
”
.
Oprima
{
OFF
}
para salir.
Idioma de la pantalla
{
MENU
}
(
11
)
s
{
r
}
:
“
Español
”
s
{
GUARDA
}
s
{
OFF
}
Idioma de la guía de voz
{
MENU
}
(
112
s
{
r
}
:
“
Español
”
s
{
GUARDA
}
s
{
OFF
}
Fecha y hora (Auricular)
1
{
MENU
}
(
1
)
1
2
Introduzca el día, mes y año actuales.
s
{
OK
}
3
Introduzca la hora y minuto actuales (formato de reloj de 24 horas).
4
{
GUARDA
}
s
{
Operaciones básicas
Cómo hacer y contestar llamadas (Auricular)
Para hacer llamadas Marque el número telefónico.
s
{C}
/
{s}
Para contestar llamadas
{C}
/
{s}
Para colgar
{
OFF
}
Para ajustar el volumen del receptor
o del altavoz
Oprima
{^}
o
{V}
repetidamente mientras habla.
Cómo hacer una llamada usando la
lista de remarcación
{
>
}
REDIAL
s
{
r
}
: Seleccione la entrada deseada.
s
{C}
Para ajustar el volumen del timbre
del auricular
Oprima
{^}
o
{V}
repetidamente para seleccionar el volumen
deseado mientras timbra.
Directorio telefónico (Auricular)
Para añadir entradas
1
{k}
o
{
<
}
k
s
{
MENU
}
2
{
r
}
:
“
Agregar Ent. Nueva
”
s
{
SELEC.
}
3
Introduzca el nombre de la persona (máx. 16 caracteres).
s
{
OK
}
4
Introduzca el número telefónico de la persona (máx. 24
dígitos).
s
{
OK
}
5
{
r
}
: Seleccione el grupo deseado.
s
{
SELEC.
}
2 veces
s
{
OFF
}
Para hacer llamadas
1
{k}
o
{
<
}
k
2
{
r
}
: Seleccione la entrada deseada.
s
{C}
Contestador de llamadas (unidad base)
Contestador encendido/apagado Oprima
{
ANSWER ON/OFF
}
para encender y apagar el
contestador de llamadas.
Para escuchar mensajes
{
P
}
(PLAY)
OFF
}
46
Para obtener ayuda, visite http://shop.panasonic.com/support (solo en inglés)
Guía Rápida Española
Contestador de llamadas (auricular)
Para escuchar mensajes
Para escuchar mensajes nuevos:
{
REPRO.
}
o
{
MENU
}
(
323
Para escuchar todos los mensajes:
{
MENU
}
(
324
Preguntas frecuentes
Pregunta Causa y solución
¿Por qué aparece
_
?
L
El auricular está demasiado lejos de la unidad base. Acérquelo.
L
El adaptador para corriente de la unidad base no está
conectado correctamente. Conecte de nuevo el adaptador para
corriente a la unidad base.
L
El auricular no está registrado en la unidad base. Regístrelo.
1
Auricular:
{
MENU
}
(
13
)
2
Unidad base:
Oprima y mantenga oprimido
{
LOCATOR
}
durante aproximadamente 5 segundos.
3
Auricular:
Oprima
{
OK
}
, y después espere hasta que
suene un pitido largo.
¿Cómo se incrementa el nivel de
volumen del auricular?
L
Oprima la tecla de navegación
{^}
repetidamente mientras
habla.
¿Por qué hay ruido o se corta la
conversación?
L
Trate de reubicar la unidad base de forma que se minimice la
distancia al auricular.
L
Si ocurre el mismo problema aunque el auricular se encuentre
enseguida de la unidad base, visite http://shop.panasonic.com/
support
¿Es posible añadir otro auricular
accesorio a mi unidad base?
L
Sí, puede añadir hasta 6 auriculares (incluyendo los que se
venden con su unidad base) a una sola unidad base.
L
Para adquirir auriculares accesorios adicionales
(KX-TGDA20), visite: http://shop.panasonic.com/support
Los usuarios TTY (usuarios con impedimentos auditivos o del
habla) pueden llamar al 1-877-833-8855.
¿Es posible mantener cargando las
baterías todo el tiempo?
L
Puede dejar el auricular en la unidad base o el cargador en
cualquier momento. Esto no daña las baterías.
¿Cómo se contestan las llamadas en
espera (2
a
llamada)?
L
Oprima
{
CALL WAIT
}
cuando escuche el tono de llamada en
espera.
Operaciones básicas
Para obtener ayuda, visite http://shop.panasonic.com/support (solo en inglés)
47
Guía Rápida Española
Customer services
Accessories!
hp://shop.panasonic.com/support
Customer Services Directory
Shop
for all your Panasonic gear
Go to
Get everything you need to get the most out of
your Panasonic products
Accessories & Parts for your Camera, Phone, A/V
products, TV, Computers & Networking, Personal
Care, Home Appliances, Headphones, Baeries,
Backup Chargers & more…
For Product Informa!on, Opera!ng Assistance,
Parts, Owner’s Manuals, Dealer and Service info
go to hp://shop.panasonic.com/support
For the hearing or speech impaired TTY: 1- 877-833-8855
As of June 2015
48
For assistance, please visit http://shop.panasonic.com/support
Appendix
Limited Warranty (ONLY FOR U.S.A)
Limited Warranty Coverage (For USA Only)
Labor
One (1) Year
Parts
One (1) Year
To submit a new repair request and for quick repair status visit our Web Site at
http://shop.panasonic.com/support
Panasonic Products Limited Warranty
Online Repair Request
Mail-In Service--Online Repair Request
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“warranty period”), at its option either (a) repair your product with new or refurbished parts,
(b) replace it with a new or a refurbished equivalent value product, or (c) refund your
purchase price. The decision to repair, replace or refund will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. This Limited Warranty excludes both
parts and labor for non-rechargeable batteries, antennas, and cosmetic parts (cabinet).
This warranty only applies to products purchased and serviced in the United States.
This warranty is extended only to the original purchaser of a new product which was
not sold “as is”.
Telephone
When shipping the unit, carefully pack, include all supplied accessories listed in the
Owner’s Manual, and send it prepaid, adequately insured and packed well in a carton box.
When shipping Lithium Ion batteries please visit our Web Site at
http://shop.panasonic.com/support as Panasonic is committed to providing the most up to
date information. Include a letter detailing the complaint, a return address and provide a
daytime phone number where you can be reached. A valid registered receipt is required
under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL
BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING
DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL
BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF
OF PURCHASE.
Product or Part Name
For assistance, please visit http://shop.panasonic.com/support
49
Appendix
Limited Warranty Limits and Exclusions
(As examples, this excludes damages for lost time, travel to and from the servicer,
loss of or damage to media or images, data or other memory or recorded content.
The items listed are not exclusive, but for illustration only.)
This warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which
are caused by products not supplied by the warrantor, or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business
or rental use of the product, or service by anyone other than a Factory Service Center
or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT
OF ANY BREACH OF THIS WARRANTY.
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,
ARE YOUR RESPONSIBILITY.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary
from state to state. If a problem with this product develops during or after the warranty period,
you may contact your dealer or Service Center. If the problem is not handled to your
satisfaction, then write to:
Panasonic Corporation of North America
Consumer Affairs Department 8th FI.
Two Riverfront Plaza
Newark NJ 07102-5490
As of January 2020
50
For assistance, please visit http://shop.panasonic.com/support
Appendix
Index
# 3-way conference: 15
A Additional handset: 26
Alarm: 24
Answering calls: 14
Answering system
Call screening: 32
Erasing messages: 30, 31, 32
Greeting message: 29
Greeting only: 32
Listening to messages: 30, 31
Number of rings: 32
Recording time: 32
Remote access code: 31
Remote operation: 31
Ring count: 32
Toll saver: 32
Turning on/off: 29
Auto talk: 14, 22
B Battery: 9, 10
Booster (Clarity booster): 15
C Call block: 25
Call share: 15, 23
Call waiting: 15
Call Waiting Caller ID: 15
Caller ID number auto edit: 22, 27
Caller ID service: 27
Caller list: 27
Caller list edit: 27
Chain dial: 18
CID (Caller ID): 27
Conference calls: 15
Control type: 11
Customer support: 23
D Date and time: 12
Dialing mode: 13
Direct command code: 20
Display
Contrast: 22
Language: 12
E Eco mode: 10
Error messages: 36
F Flash: 15, 23
G Groups: 17
H Handset
Deregistration: 26
Name: 26
Registration: 26
Hold: 15
I Intercom: 16
K Key tone: 22
L Line mode: 23
M Making calls: 14
Missed calls: 27
Mute: 15
P Pause: 14
Phonebook: 17
Power failure: 10
R Redialing: 14
Ringer ID: 17
Ringer tone: 21
Rotary/pulse service: 15
S Silent mode: 24
Speed dial: 18
SP-PHONE (Speakerphone): 14
T Temporary tone dialing: 15
Time adjustment: 22
Transferring calls: 15
Troubleshooting: 37
TTY: 48
V VM (Voicemail): 34
Voice guidance language: 12
Voicemail: 34
Volume
Receiver: 14
Ringer (Base unit): 14
Ringer (Handset): 14, 21
Speaker: 14
W Wall mounting: 35
51
Index
1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
Visit our Web site: http://shop.panasonic.com/support
L
FAQ and troubleshooting hints are available.
If your product is not working properly. . .
IMPORTANT!
For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Two Riverfront Plaza, Newark, NJ 07102-5490
© Panasonic Corporation 2020
Printed in Malaysia
*PNQX9109ZA*
*PNQX9109ZA*
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