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61
ADDITIONAL INFORMATION
Settings are canceled.
When the power is turned off by power failure or by
unplugging the power cord, settings will be canceled.
\ Before unplugging the power cord, press
STANDBY/ON and check that “--OFF--”
disappears in the display.
No picture.
Connection is incorrect.
\ Check that cord connections are correct and that
plugs are firmly connected.
Operation (settings) of TV or AV amplifier is not
appropriate.
\ Be sure that your TV, receiver, or amplifier is set
up to view DVD playback.
The screen is stretched or aspect does not change.
The multi aspect setting is not appropriate.
\ Change the aspect setting in the [TV Screen]
setting in the Setup screen Video menu to the
screen type most appropriate to the TV or monitor
you are using (page 31).
The screen is suddenly squeezed when the Setup
screen is opened.
If the Setup screen is opened during playback of a
DVD being viewed in the letter box format, the screen
may switch to the wide screen format.
\ This is not a malfunction. The screen will return to
normal when the Setup screen is closed.
Picture disturbance during playback or dark.
This is not a malfunction.
\ This player is compatible with Macro-Vision
System copy guard. Some discs include a copy
prevention signal, and when this type of disc is
played back, stripes etc., may appear on some
sections of the picture depending on the TV.
When using a component video connection, if
progressive scan output is selected with a TV that is
not compatible with progressive scan video, you will
not be able to see any picture. To, remedy this, do
one of the following:
\ Set the rear panel COMPONENT VIDEO OUT
switch to 525i (480i). (This overrides the Setup
menu setting.)
When recorded on a VCR or passed through an AV
selector, there is disturbance in the playback picture.
This is not a malfunction.
\ Due to the player’s copy protection circuits,
connection of this device through a VCR or an AV
selector may prevent recording or cause picture
problems.
Remote control operation is not possible.
The rear panel control input jack on the player is being
used.
\ Point the remote control at the component that
the player is connected to (page 18).
The remote control is too far from the player, or the
angle with the remote sensor is too wide.
\ Be sure to operate the remote from a location
within its operating range (page 8).
The batteries are exhausted.
\ Replace the exhausted batteries with all new
batteries (page 8).
Audio is not output or is distorted.
The Setup screen Audio 1 menu [96 kHz PCM Out]
setting is set to [96 kHz]. Digital output is prohibited
on some discs.
\ Be sure to make analog audio connections as well
as digital connections (page 16).
The disc is dirty.
\ Refer to
‘Disc Care’
(page 59).
The connection plugs are not inserted fully into the
terminals or are not connected.
\ Check that all connection plugs are firmly inserted.
The connection plug or terminal is dirty.
\ Check that the plugs and terminals are wiped
clean of dirt, etc.
Audio cable connection is wrong.
\ Check to make sure that the audio cables are
connected correctly (page 15).
Connection is made to the stereo amplifier‘s PHONO
input terminal.
\ Change connection to any input terminal except
PHONO.
The pause mode is engaged.
\ Press PLAY 3 or PAUSE 8 to exit the pause
mode.
Stereo amplifier operation is incorrect.
\ Check input (CD, AUX, etc.) selector to determine
if it is selected for DVD playback.
The DVD or CD is recorded in DTS audio.
\ DTS audio is only output from the digital output
jacks. Connect the digital output on the player to
the digital input on a receiver or amplifier with a
built in DTS decoder to hear DTS audio.
Noticeable difference in DVD and CD volume.
DVDs and CDs use different recording methods.
\ This is not a malfunction.
Caution
Static electricity or other external influence may cause
malfunctioning of this unit. In this case, unplugging
the power cord and then re-plugging it in will usually
reset the unit for proper operation. If this does not
correct the problem, please consult your nearest
PIONEER service center.
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