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Problem Cause/solution
The handset or base unit does
not ring.
R The ringer volume for landline is turned off. Adjust the
ringer volume (page 23, 44).
R The ringer volume for cellular line is turned off. Adjust the
ringer volume (page 23, 42).
R The unit which is not selected to ring for cellular calls
does not ring. To change the selection, see page 19.
R Silent mode is turned on. Turn it off (page 49).
R The ringer volume is turned off by pressing and holding
0 (
). Press and hold 0 ( ) again to turn it on
(page 23).
I cannot make local calls with
the handset using a cellular line.
R You need to add your area code when making cellular
calls. Store your area code in order to automatically add it
to the beginning of the 7-digit phone number when
making cellular calls (page 21).
I cannot make or answer
cellular calls with the handset.
R Depending on the cellular phone’s compatibility (page 5),
you may not be able to make or answer cellular calls even
if the cellular phone is connected to the base unit.
R Make sure that the CELL indicator lights up and the
cellular phone is connected to the base unit (page 20).
R Only 1 Bluetooth device can be used with the unit at a
time.
R The cellular phone is being used separately from your
system.
I can make and answer cellular
calls but cannot hear a sound.
R The Bluetooth technology on your cellular phone may not
be functioning normally. Turn off and on your cellular
phone.
R Disconnect and reconnect the base unit AC adaptor and
try again.
I cannot switch cellular calls
from the unit to the cellular
phone.
R Your cellular phone may not support this feature. Refer to
the operating instructions of your cellular phone.
I cannot make a call using a
landline.
R The dialing mode may be set incorrectly. Change the
setting (page 16).
I cannot use a cellular line. R The unit cannot be used to talk on 2 cellular lines at the
same time. Try again later.
The handset does not ring
using the cellular phone’s
ringer tone even when the ring
as cell mode is turned on.
R If answer by voice command is turned on, the units use
the preset ringer tones (CELL 1: Tone 2, CELL 2: Tone
4) when receiving calls. To change the setting, see
page 42, 44.
When you receive a call for a
cellular line, the ringer volume
is very low.
R Ringer volume in “Ring as cell mode” depends on the
cellular phone Bluetooth output level specification. If ring
as cell mode is set to “On (with Talking CID)” or
On (without Talking CID), turn this feature off to
use the ringer tones of the handset and base unit
(page 19).
76
For assistance, please visit http://shop.panasonic.com/support
Useful Information
TGD86x(en)_1216_ver041.pdf 76 2020/12/16 14:48:06
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