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Faults and what to do about them en
47
Faults and what to do about them
H:32
alternating with
“Ÿš
when programme is
finished
The unbalanced load detection system has interrupted the spin cycle because the
laundry is unevenly distributed. Distribute small and large items of laundry evenly in
the drum.
Other displays Turn the programme selector to Off, wait for five seconds and then switch it on
again. If the display appears again, call customer services.
Faults Cause/Remedy
Water is leaking from the
appliance.
■ Attach the drain hose correctly or replace it.
■ Tighten the screw fitting on the supply hose.
The door cannot be
opened.
■ ~~~ (Rinse hold = no final drain) is activated (depending on the mod-
ule). Continue the programme by selecting 0[ Spin/Drain and pressing
A Start/Reload .
■ The temperature in drum is too high to open the door.
■ The safety function is activated. Stop the programme?
■ The water level in drum is too high.
■ Can the door only be opened by the emergency release?
~ "Emergency release" on page 45
The appliance is not filling
with water.
Detergent is not being dis-
pensed.
■ Programme does not start?
■ Is the tap turned on?
■ Could the filter in the water supply be blocked?
~ "Filter in the water supply is blocked" on page 44
Note: If an additional water filter has been installed (depending on the
model), check for contaminants and clean if required ~ separate installa-
tion and cleaning instruction for water filter.
■ Is the supply hose kinked or trapped?
The programme will not
start.
■ Have you touched the A Start/Reload button or selected ñ Finish in/
Time Dry?
■ Is the door closed?
■ Childproof lock activated? Deactivate childproof lock.
■ Shop mode activated? If the display shows à•‹ for 5 s after you have
switched on the appliance, the appliance is in shop mode. Wait for the dis-
play message à•‹ to disappear. Touch and hold A Start/Reload for at
least 5 s. ‹”” will appear in the display panel. Turn the programme selec-
tor to Off. Now you already turned off the shop mode. You can use the
appliance now as usual.
Display Cause/Remedy
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