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12
Troubleshooting
1. Error Codes
When E1, E2, or E4 error displays, you can hear an alarm that could last 15 seconds. In this case, the dehumidifier
is still running. You can follow the below steps to eliminate the error message:
· Pressing any button on the control panel to eliminate the alarm.
· Turn off the dehumidifier and unplug it to check if any obstructions.
· Restart the dehumidifier 10 minutes later.
If the ERROR message does not disappear after the restart, immediately contact Inofia customer service at
service@inofia.com.
2. Reset the Dehumidifier
Please try the below steps to reset the dehumidifier:
1) Turn the dehumidifier off;
2) Press and hold both the TIMER and SPEED button for 3 seconds, until dF flashes on the LCD screen;
3) Press the HUMIDITY button once;
4) Wait for 5 seconds before any other operations.
3. Troubleshooting Chart
The below chart will help you solve common problems that may occur.
If the problem you come across can not be fixed after troubleshooting or the problem is not listed in the
troubleshooting chart, please contact Inofia customer service to obtain professional support at
service@inofia.com
Error Code
Problem
Solution
E1
Humidity Malfunction
1. Check the humidity sensor and ensure it has
been plugged in properly.
2. Replace the humidity sensor.
E2
Defrost Temperature Sensor Malfunction
1. Check the temperature sensor and ensure it has
been plugged in properly.
2. Replace the humidity sensor.
E4
Inlet Temperature Sensor Malfunction
1. Check the temperature sensor and ensure it has
been plugged in properly.
2. Replace the humidity sensor.
E7
Water bucket is full.
Empty the water bucket.
The water bucket has not been installed
properly.
Re-install the water bucket properly.
Float Malfunction
Replace the float of the water bucket.
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