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I Troubleshooting I
BeforerequestingserviceforthisLCD TV,check thechartbelow fora possiblecauseofthe problemyou areexperiencing.
Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.
If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the
problem, consult your dealer for instructions.
Symptom Cause and remedy _age
Power supply does not • Is power supply plug unplugged from the outlet?
go on If powerwill notgo onwiththeremotecontrol,_sthepowersupplyoftheTV Off.
Remote control cannot • Is battery exhausted, or is battery polarity wrong? 7
be operated • Istheremotecontrolreceiverilluminatedwithstronglightfromafluorescentlampetc.?
• Are you using the special-purpose remote control for this equipment?
(The unit will not operate with another remote control.)
Image shakes, or image • Is there deterioration,breakageor disconnectionof the antennaor antennawire?
is unclear • Is the antenna wire connected correctly? 8, 9
There are spots on the • Is the system affected (by radio wave interference or induced electromagnetic
picture, or the screen waves) by external sources (automobiles or trains, high-voltage wires, neon,
shakes motors, magnetized steel frame, or iron rain shutters, etc.)?
,,-'_Turnoff the power supply,andtry changingthe equipment setup location. If
that has no effect, separate magnet-proofing will be required.
The image appears • ls the antenna direction shifted?
doubled or tripled • Are reflectedelectromagneticwavesbeingreceivedfrom mountainsor buildings?
A color pattern appears, • Is the equipment beingaffected by another TV (electromagnetic interference)?
or colors disappear ,,_Changing the TV setup location may lead to improvement.
The channel number • Has the RECALL button been pressed?
disappears from the ,,-'_Pressthe "RECALL button" again.
screen If the system is switched to external input and there is no external 15
signal video, the number will disappear.
Whentheimageisnotstable, • This occurs when the signal driving the liquid crystal is lost, and is not
the screen turns completely a malfunction.
white for amoment
The screen goes dark • The screen is darkened for a moment to conceal noise generated when
momentarily when the changing channels.
channel is changed.
The TV makes a hissing • if the screen and audio are not abnormal, this sound is caused by
noise occasionally slight expansion and contraction of the cabinet due to changes in room
temperature. It has no effect on performance.
The screen display • When input is switched to "video input", this may occur if there is no
shakes with video input signal at the video/audio input terminal. 10,11
A black band appears • This is due to noise generated when changing channels.
momentarilywhen selecting
channels with video
Both edges of the screen, • They may appear bent due to the received channel or some DVD
or columns or window software. This is not a malfunction.
frames, appear bent
The image from the •Are plugs securely inserted into each terminal?
connected equipment ,-'_Securely insert plugs all the way. 10,11
does not appear
The main unit is hot to • The main unit radiates heat, so some parts of the console reach a high
the touch temperature. This is not a problem for performance or quality.
• Set up at a location with good ventilation.
Do not cover the ventilation holes of the console with a tablecloth, etc.,
and do not place on top of other equipment (like a video deck).
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