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26
Solutions to Common Problems
Refrigerator Operations
Concern Potential Cause Common Solution
Compressor does
not run.
Freezer control is set to “OFF”
Refrigerator is in defrost cycle.
Plug at wall outlet is disconnected.
House fuse is blown or a tripped circuit
breaker.
Power outage.
Set freezer control
This is normal for a fully automatic defrost
refrigerator. The defrost cycle occurs
periodically, lasting about 30 minutes.
Ensure plug is tightly pushed into outlet.
Check/replace fuse with a 15 amp time-delay
fuse.
Reset circuit breaker.
Check house lights. Call local Electric
Company.
Refrigerator runs too
much or too long.
Your variable speed compressor is
designed to run 100% of the time except
during the defrost cycle. At times it will run
faster, such as after a defrost cycle
It is normal for the compressor to run
continuously except during defrost mode.
Digital temperature
displays are ashing.
Electronic control system has detected a
performance problem.
Call your local service representative, who
can interpret any messages or number codes
ashing on the digital displays.
Temperatures Are Too Cold
Concern Potential Cause Common Solution
Freezer temperature
too cold. Refrigerator
temperature is
satisfactory.
Fast Freeze function is activated.
Freezer control is set too cold.
Ice maker is on.
Fast Ice function is activated.
Deactivate Fast Freeze function.
Set freezer control to a warmer setting. Allow 24
hours for temperature to stabilize.
It is normal for the freezer compartment to over
cool while automatic ice maker is on.
Deactivate Fast Ice function.
Refrigerator
temperature too cold.
Freezer temperature
is satisfactory.
Refrigerator control is set too cold. Set refrigerator control to a warmer setting.
Allow 24 hours for temperature to stabilize.
Food stored in
drawers freezes.
Refrigerator control is set too cold. See solution above.
Food stored in
Temperature
Adjustable Cold Zone
freezes
Temperature Adjustable Cold Zone control
is set too cold.
Adjust Temperature Adjustable Cold Zone
control to a warmer setting. Meat should be
stored at a temperature just below the freezing
point for maximum fresh storage time. It is
normal for ice crystals to form due to the
moisture content of meat.
Opening/Closing Of Doors/Drawers
Concern Potential Cause Common Solution
Door(s) will not close. Door was closed too hard, causing other
door to open slightly
Refrigerator is not level. It rocks on the
oor when moved slightly.
An object has fallen from the baskets
blocking the door from closing.
Close both doors gently
Ensure oor is level and solid, and can
adequately support the refrigerator. Contact a
carpenter to correct a sagging or sloping oor.
Check for ice or food items blocking drawer.
Drawers are difcult
to move.
Food is touching shelf on top of drawer.
Drawer is overloaded
Keep less food in drawer.
Remove or redistribute food.
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