Loading ...
Loading ...
Loading ...
25
Solutions to Common Problems
Before you call...
If you experience a concern with your refrigerator or notice a product behavior or condition that you do not
understand, you can usually avoid a call to your service representative by referring to this section for an answer.
Beginning with the following table, this information includes concerns, potential causes, and common solutions.
Odors In Refrigerator
Concern Potential Cause Common Solution
Interior is dirty.
Odors
• Interior needs to be cleaned.
• Food with strong odors is stored in refrigerator.
• See Care & Cleaning Tips.
• Cover food tightly. Air lter may need to be
changed more frequently if foods with strong
odors are routinely stored in refrigerator.
Automatic Ice Maker
Concern Potential Cause Common Solution
Ice maker is
not making
any ice.
• Ice maker is turned off.
• Refrigerator is not connected to water line or
water valve is not open.
• The water supply line is kinked.
• The water lter is not seated properly.
• The water lter may be clogged with foreign
material.
• Saddle valve on cold water pipe is clogged or
restricted by foreign material.
• Turn on ice maker by lowering the wire signal arm.
• Connect the unit to the household water supply and
ensure the supply valve is open.
• Ensure that the supply line does not kink when the
refrigerator is pushed into place against the wall.
• Remove and re-install the water lter. Be sure to
push the lter rmly so that you hear it lock solidly
into position.
• If water dispenses slowly or not at all, or if the lter is
six months old or older, it should be replaced.
• Turn off household water line valve. Remove valve.
Ensure that valve is not a self-piercing saddle valve.
Clean valve. Replace valve if necessary.
Ice maker is
not making
enough ice.
• Ice maker is producing less ice than you
expect.
• The water lter may be clogged with foreign
material.
• The water supply line is kinked.
• Saddle valve on cold water pipe is clogged or
restricted by foreign material.
• Heavy trafc, opening or closing of the doors
excessively.
• Freezer control is set too warm
• Water pressure is extremely low. Cut-off and
cut-on pressures are to low. (well system
only)
• Reverse osmosis sytem is in regenerative
phrase
• The ice maker will produce approximately 2 to 2.5 lbs
(0.9 to 1.1 kg) of ice every 24 hours depending on
usage conditions.
• If the lter is six months old or older, it should be
replaced.
• Ensure that the supply line does not kink when the
refrigerator is pushed into place against the wall.
• Turn off household water line valve. Remove valve.
Ensure that valve is not a self-piercing saddle valve.
Clean valve. Replace valve if necessary.
• Press Fast Freeze to temporarily increase ice
production rate.
• Set freezer control to colder setting to improve
performance of the ice maker. Allow 24 hours for
temperature to stabilize.
• Have someone turn up the cut-off and cut-on
pressure on the water pump system (well system
only)
• It is normal for a reverse osmosis system to be
below 20 psi during the regenerative phase.
Freezer ice
maker will not
stop making
ice.
• Ice maker wire signal arm is being held down
by some package in the freezer that has
fallen against the ice maker.
• Move the item and release wire signal arm. Remove
any ice cubes that may have frozen together over the
wire signal arm.
Ice cubes
are freezing
together.
• Ice cubes are not being used frequently
enough.
• Ice cubes are hollow (shells of ice with water
inside). The hollow cubes break open in the
bin and leak their water onto existing ice,
which causes it to freeze together.
• Remove ice container and discard ice. The ice maker
will produce fresh supply. Ice should be used at least
twice weekly to keep the cubes separated.
• This generally occurs when the ice maker does
not get enough water. This is usually the result of a
clogged water lter. Replace the water lter.
Loading ...
Loading ...
Loading ...