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5-2
5.2 Operator Troubleshooting Guides
Problem Probable Causes Corrective Action
BURNERS DO NOT
LIGHT
(Main gas supply
valve verified to be
open, the gas valve is
verified to be ON, and
power switch is
verified to be ON.)
A. Ignition module lockout (the
burners failed to light within 4
seconds).
Indicator: Red trouble light on
control panel is illuminated.
A. Turn the controller OFF. Open
the control panel by removing
the screws in the upper corners.
If there are two ignition mod-
ules, check for blown 2-amp
fuses and replace as necessary.
Close the control panel and
press the power switch. Wait at
least 4 minutes.
B. Dirty water level sensors. (If the
computer does not sense suffi-
cient water in the cookpot, it will
not allow the burners to fire.)
B. Remove the probe block cover
and clean the sensors using a
Scotchbrite™ or similar pad
and a solution of detergent and
water. NOTE: Do not use
deliming solution.
C. Failed controller.
C. Order replacement controller
from FAS or distributor.
D. Failed ignition module or gas
valve, or broken or loose wiring.
C. Call FAS.
ON UNIT WITH
AUTOFILL,
COOKPOT DID
NOT FILL WHEN
UNIT WAS
TURNED ON
(Water supply to unit
verified to be ON.)
A. Dirty water level sensors. A. Remove the probe block cover
and clean the sensors using a
Scotchbrite™ or similar pad
and a solution of detergent and
water. NOTE: Do not use
deliming solution.
B. Failed controller.
B. Order replacement controller
from FAS or distributor.
C. Shorted upper water level sensor,
failed water solenoid valve, or
loose/broken wiring.
C. Call FAS.
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