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TROUBLESHOOTING TIPS
Before calling service, review this list. It may save you time and expense. This list includes common
occurences that are not the result of defective workmanship or materials of this appliances.
NOTICE
Do not add extension to the exhaust hose(s)!
Problem Solution
Unit does not turn on
when pressing ON/
OFF button
Displays P1 Error Code and means the water collection tray is full. Turn o the unit,
drain the water from the water collection tray, and restart the unit.
If room temperature is lower than the set temperature in COOL mode, reset the
temperature.
Unit does not cool
well
The air lter is blocked with dust or animal hair. Turn o the unit and clean the
lter according to the instructions.
Exhaust hose is not connected or is blocked. Turn o the unit, disconnect the
hose, check for blockage and reconnect the hose.
Temperature setting is too high; decrease the set temperature.
Make sure all windows and doors are closed.
The room area could be too large; doublecheck the cooling area.
Check the room for possible heat sources and remove them if possible.
The unit is noisy and/
or vibrates too much
The oor is not level. Place the unit on a at, level surface.
The air lter is blocked with dust or animal hair. Turn o the unit and clean the
lter according to the instructions.
The unit makes a
gurgling sound
This sound is caused by the refrigerant ow inside the unit and is normal.
Unit will not connect
to Wireless or App
does not work (some
modesl)
For additional support and troubleshooting tips, follow the link in the QR code:
The top of the
window kit leans
forward out of the
window track
Ensure the Window Kit brace is installed properly.
User Manual Page 21
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