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TROUBLESHOOTING & REPAIR
We build quality and durability into the design of our products; but no amount of careful design by us,
and careful maintenance by you, can guarantee a repair free life for your stove. Most repairs will be
minor, and easily fixed by following the suggestions in the troubleshooting guides on our website. The
guides will help you pinpoint the causes of common problems and identify remedies. For more
complicated repairs, you may want to rely on your retailer. Troubleshooting & Component Guides can
be found on our website, as well as YouTube videos. We will always be glad to answer any questions
you may have, or help you find suitable assistance.
WARRANTY
This warranty is non-transferable and is made to the original retail purchaser only, provided that the
purchase was made through an authorized ComfortBilt dealer. It must be installed and operated in
accordance with the Installation and Operating Instructions furnished with this product, as well as any
applicable local and national codes. Any alteration, willful abuse, accident, or misuse of the product
shall nullify this warranty.
SMG Hearth and Home LLC, a Manufacturing Company warrants this HP22 to be free from defects in
the material or workmanship for a period of one year. During that one-year period, SMG will, at their
discretion, furnish parts and labor to correct any defect caust by the faulty material or workmanship.
For other warranty repairs, please read the One-Year Warranty listed below.
ONE-YEAR WARRANTY
All electrical components such as, but not limited to, blowers, wiring, safety switches, controllers,
igniters, and circuit boards are covered under SMG Hearth and Home LLC's One-Year Warranty.
Burn pots, and labor are also covered under the One-Year Warranty.
This warranty is limited to defective parts repair and/or replacement at SMG hearth and Home LLC's
option, and excludes any incidental and consequential damages connected therein.
The warranty is not transferable and supersedes all other warranties either expressed or implied, and
all other obligations to liabilities on our part. SMG Heath and Home LLC does not assume, and does
not authorize any other person to assume for us, any liability in connection with the sale of our
products. The warranty applies only to products which have not been subjected to negligent use,
misuse, alteration, accident, or repairs made by anyone not certified by SMG Hearth and Home LLC.
This guarantee is void unless the warranty card is properly filled out and returned to SMG Hearth and
Home LLC, or completed online, at the time of purchase.
SMG Hearth and Home LLC
9241 Globe Center Dr. Suite 120
Morrisville, NC 27560
919-973-4092
www.comfortbilt.net
*Technical service calls are answered
Monday thru Friday, 9am-5pm eastern time.
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