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27
Warranty
The warranty does not cover defects resulting from:
recommendations,
- using accessories which were not provided by us.
9.1.2.5 Hydraulic Connections
Cases (unlimited) where the warranty is void:
- Non-maintenance of the appliance and in particular
the anode not being replaced in time.
- Non-maintenance of the pressure-relief valve,
resulting in excessive pressure.
- Non-maintenance of the evaporator or the
condensates draining system.
- Abnormal levels of limescale on heating elements or
safety devices.
- Not using parts supplied by the manufacturer.
- Protective outer casing being subjected to any
external damage.
Cases (unlimited) where warranty is void:
- Inverting the hot/cold water connections.
- Water pressure being higher than 6 bars.
pressure relief valve.
cold water inlet on the appliance.
- Fitting a pressure relief valve which does not comply
with the current national standards.
- Installing a previously-used pressure-relief valve.
- Tampering with the pressure-relief valve.
- Abnormal levels of corrosion caused by an incorrect
hydraulic connection (direct contact between iron and
copper) without a sleeve (cast iron, steel or insulator).
- External corrosion caused by the piping not being
properly.
- Improper connection of the condensates recovery
system.
No claim for compensation may be made for damage
thermostatic mixing valves.
9.1.2.6 Accessories
9.1.2.7 Maintenance
9.1.2 Exclusion from Warranty
9.1.2.1 Use
Cases where warranty (unlimited) is void :
- Water supply being other than cold domestic water,
(such as rainwater or water from a well), or which has
particularly hostile or abnormal properties which do
not comply with the national rules and current
standards (DTU 60 - 1 additional clause 4, hot water).
9.1.2.2 Handling
Cases (unlimited) where warranty is void:
- Any damage sustained by impacts or falls during
handling after delivery from the factory.
- Deterioration in the condition of the appliance
after handling where the instructions in the manual
have not been followed.
- Damage occurring in the appliance when it has been
switched on less than an hour after it has been leaning
9.1.2.3 Installation Site
Cases (unlimited) where the warranty is void:
- Placing the appliance where it can be subject to ice or
other bad weather conditions.
- Non-compliance with the instructions in the manual
when installing the appliance.
- Installing the appliance on a surface which cannot
bear its weight when it contains water.
- Installing the appliance in a room with surface area of
less than 20m² where there is no piping for air intake
and rejection.
- Installing the appliance at a tilted angle which does
manufacturer’s responsibility.
9.1.2.4 Electrical Connections
Cases (unlimited) where the warranty is void:
- Faulty electrical connection which does not comply
with the current national installation standards.
- Not following the connection diagrams in the
instruction manual.
required voltage.
- Failure to comply with supply cable sections.
throughout the appliance (fuse / circuit-breaker,
grounding etc).
- Damage which results from deactivating the
electrical backup thermostat and / or the heat pump.
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