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Page 20
Troubleshooting
Tips
Problem Solution
Noise when
unit is cooling
Air movement sound. This is normal. If too loud, set to a slower FAN
setting.
Window vibration - poor installation. Refer to installation instructions
or check with installer.
Water dripping
INSIDE when
unit is cooling
Improper installation. Tilt air conditioner slightly to the outside to
allow water drainage.
Refer to installation instructions - check with installer.
Water dripping
OUTSIDE when
unit is cooling
Unit removing large quantity of moisture from humid room. This is
normal during excessively humid days.
Remote
sensing
deactivating
prematurely
(some models)
Remote control not located within range. Place remote control within
feet & 180°, radius of the front of the unit.
Remote control signal obstructed. Remove obstruction.
Room too cold
Temperature setting too low. Increase temperature setting.
If your product displays error code as follows, please call our toll free service number:
1-866-646-4332 for assistance.
16.4
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