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-20-
STOVE WILL NOT FEED PELLETS, BUT FUEL FEED LIGHT COMES ON AS DESIGNED
Possible Causes Possible Remedies: (Unplug stove rst when possible)
1. Fuse on control board blew.
Remove the control board. On the back there is one fuse. If
it appears to be bad, replace it with a 5 Amp 125 Volt fuse.
Plug the stove back in and try to run the unit.
2. High limit switch has tripped or is defective.
Wait for the stove to cool for about 30 - 45 minutes. Locate
the High Limit thermodisc and press the reset button on the
back of it. If the heater will not restart, check the thermodisc
to see if it’s bad. To test if the thermodisc is bad, you can
bypass it as described previously for the POF thermodisc.
3. Bad Auger Motor.
Remove the auger motor from the auger shaft and try to
run the unit. If the motor will turn, the shaft is jammed on
something. If the motor will not turn, the motor is bad.
4. Auger Jam.
Start by emptying the hopper. Then remove the auger
motor by removing the auger pin. Remove the auger shaft
inspection plate in the hopper so that you can see the auger
shaft. Gently lift the auger shaft straight up so that the end of
the auger shaft comes up out of the bottom auger bushing.
Next, remove the two nuts that hold the top auger biscuit in.
Then rotate the bottom end of the auger shaft up towards
you until you can lift the shaft out of the stove. After you have
removed the shaft, inspect it for bent ights, burrs, or broken
welds. Remove any foreign material that might have caused
the jam. Also, check the auger tube for signs of damage
such as burrs, rough spots, or grooves cut into the metal that
could have caused a jam.
5. Loose wire or connector.
Check all wires and connectors that connector to the auger
motor, high limit switch, and the Molex connector.
6. Bad control board.
If the fuse is good, the wires and connectors check out good,
and the high limit switch did not trip, test for power going
to the auger motor. If there is not a full current going to the
auger motor when the fuel feed light is on, you have a bad
control board.
HIGH LIMIT SWITCH KEEPS TRIPPING
Possible Causes Possible Remedies: (Unplug stove rst when possible)
1. The convection blower is overheating and tripping
the internal temperature shutoff.
Clean any dust off of the windings and fan blades. If oiling
the blower does not help, the blower may be bad.
2. The stove is being left on the highest setting for
extended periods of time.
If operating the heater on the highest heat setting, the room
temperature could increase enough and lead to potential
overheating situations. If this happens, try operating at a
lower heat setting.
3. Fuel other than wood pellets is being burned in the
stove.
This pellet stove is designed and tested to use wood pellets.
Check for signs of fuel other than wood pellets. No other
types of fuel have been approved for this pellet stove. If
there are signs of other types of fuel being used, stop using
them immediately.
4. Power surge or brown out situation.
A power surge, spike, or voltage drop could cause the high
limit switch to trip. Check to see if a surge protector is being
used on the stove. A battery backup may be used if rated at
least 1000W.
5. High limit switch is malfunctioning. If the other items check out OK, replace the high limit switch.
Trouble Shooting Guide
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