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-18-
STOVE SHUTS OFF AND THE #3 LIGHT FLASHES
Possible Causes Possible Remedies: (Unplug stove rst when possible)
1. The hopper is out of pellets. Rell the hopper.
2. The air damper is too far open for a low feed setting.
If burning on the low setting, you may need to close the
damper all the way (push the knob in so it touches the side of
the stove).
3. The burnpot is not pushed completely to the rear of
the rebox.
Make sure that the air intake collar on the burnpot is touching
the rear wall of the rebox.
4. The burnpot holes are blocked. Remove the burnpot and thoroughly clean it.
5. The air inlet, the interior chambers, or exhaust system
has a partial blockage.
Follow all cleaning procedures in the maintenance section of
the owner’s manual.
6. The hopper safety switch has failed or hopper is open.
When operating the unit, be sure the hopper lid is closed so
that the hopper safety switch will activate. Check the wires
leading from the hopper safety switch to the control panel
and auger motor for secure connections. Use a continuity
tester to test the hopper safety switch; replace if necessary.
7. The auger shaft is jammed.
Start by emptying the hopper. Then remove the auger
motor by removing the auger pin. Remove the auger shaft
inspection plate in the hopper so that you can see the auger
shaft. Gently lift the auger shaft straight up so that the end of
the auger shaft comes up out of the bottom auger bushing.
Next, remove the two nuts that hold the top auger biscuit in.
Then rotate the bottom end of the auger shaft up towards
you until you can lift the shaft out of the stove. After you have
removed the shaft, inspect it for bent ights, burrs, or broken
welds. Remove any foreign material that might have caused
the jam. Also, check the auger tube for signs of damage
such as burrs, rough spots, or grooves cut into the metal that
could have caused a jam.
8. The auger motor has failed.
Remove the auger motor from the auger shaft and try to
run the unit. If the motor will turn the shaft is jammed on
something. If the motor will not turn, the motor is bad.
9. The Proof of Fire (POF) thermodisc has malfunctioned.
Temporarily bypass the POF thermodisc by disconnecting the
two brown wires and connecting them with a short piece
of wire. Then plug the stove back in. If the stove comes on
and works, you need to replace the POF thermodisc. This is
for testing only. DO NOT LEAVE THE THERMODISC BYPASSED.
Your blowers will never shut off and if the re went out, the
auger will continue to feed pellets until the hopper is empty if
you leave the POF thermodisc bypassed.
10. The high limit thermodisc has tripped or is defective.
Wait for the stove to cool for about 30 - 45 minutes. Locate
the High Limit thermodisc and press the reset button on the
back of it. If the heater will not restart, check the thermodisc
to see if it’s bad. To test if the thermodisc is bad, you can
bypass it as described previously for the POF thermodisc.
11. The fuse on the control board has blown.
Remove the control board. On the back there is one fuse. If
it appears to be bad, replace it with a 5 Amp, 125 Volt fuse.
Plug the stove back in and try to run the unit.
12. The control board is not sending power to the POF
thermodisc or other auger system components.
There should be a 5-volt (approximately) current going to the
POF thermodisc after the stove has been on for 10 minutes.
Trouble Shooting Guide
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