Napoleon GL24NE Fiberglow 24 User Manual

FRENCH

PG. 25

W415-1071 / F / 11.16.19

ADD MANUAL TITLE

Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030

Phone 1 (866) 820-8686 • www.napoleon.com • [email protected]

CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:

CSA 2.26 AND ANSI Z21.60 FOR DECORATIVE GAS APPLIANCES FOR

INSTALLATION IN SOLID-FUEL BURNING FIREPLACES

INSTALLER:

Leave this manual with the appliance

CONSUMER:

Retain this manual for future reference

ADD PRODUCT CODE HERE (TRADE GOTHIC LT STD FONT)

MODELS:

Product Name / Code

(MUST use title from Price Book)

ADD ____ ILLUSTRATED

ADD PRODUCT IMAGE

CSA /

INTERTEK

LOGO

SAFETY INFORMATION

- Do not store or use gasoline or other

ﬂ ammable vapors and liquids in the vicinity of

this or any other appliance.

- WHAT TO DO IF YOU SMELL GAS:

• Do not try to light any appliance.

• Do not touch any electrical switch; do not

use any phone in your building.

• Immediately call your gas supplier from a

neighbour’s phone. Follow the gas

supplier’s instructions.

• If you cannot reach your gas supplier, call

the ﬁ re department.

- Installation and service must be

performed by a qualiﬁ ed installer, service

agency, or the supplier.

This appliance may be installed in an aftermarket,

permanently located, manufactured home (USA

only) or mobile home, where not prohibited by

local codes.

This appliance is only for use with the type of gas

indicated on the rating plate. This appliance is

not convertible for use with other gases, unless

a certiﬁ ed kit is used.

FIRE OR EXPLOSION HAZARD

Failure to follow safety warnings exactly

could result in serious injury, death, or

property damage.

WARNING

ENGLISH

$10.00

FOR INDOOR USE ONLY

IF INSTALLATION + OPERATION, ADD SERIAL

NUMBER LABEL HERE

IF SEPARATE MANUALS, ADD “PLACE

BARCODE LABEL ON THE OWNER’S MANUAL”

GL18NE / GL24NE / GL30NE

GL18PE / GL24PE / GL30PE

INSTALLATION AND

OPERATION MANUAL

Fiberglow™ Series

GL30

(GL30NE illustrated)

W415-1071 / F / 11.16.19

safety information

• This appliance is hot when operated and

can cause severe burns if contacted.

• Any changes or alterations to this

appliance or its controls can be

dangerous and is prohibited.

• Do not operate appliance before reading and

understanding operating instructions. Failure

to operate appliance according to operating

instructions could cause ﬁ re or injury.

• Ensure the glass door is opened or removed

when lighting the pilot for the ﬁ rst time and

when the gas supply has run out.

• Risk of ﬁ re or asphyxiation, do not operate

appliance with ﬁ xed glass removed and never

obstruct the front opening of the appliance.

• Do not connect 110 volts to the control valve,

with the exception of models; GSST8 and

GT8.

• Risk of burns. The appliance should be turned off and cooled before servicing.

• Do not install damaged, incomplete or substitute components.

• Risk of cuts and abrasions. Wear protective gloves, protective footwear, and safety glasses during

installation. Sheet metal edges may be sharp.

• Do not burn wood or other materials in this appliance.

• Provide adequate ventilation and combustion air. Provide adequate accessibility clearance for servicing

and operating the appliance.

• High pressure will damage valve. Disconnect gas supply piping before pressure testing gas line at

test pressures above 1/2 psig. Close the manual shut-off valve before pressure testing gas line at test

pressures equal to or less than 1/2 psig (35mb).

• The appliance must not be operated at temperatures below freezing (32°F / 0°C). Allow the appliance

to warm to above freezing prior to operation, with the exception of models; GSS36, GSS42; these

appliances are suitable for 0°F / -18°C.

• Children and adults should be alerted to hazards of high surface temperature and should stay

away to avoid burns or clothing ignition.

• Young children should be carefully supervised when they are in the same room as the

appliance. Toddlers, young children and others may be susceptible to accidental contact

burns. A physical barrier is recommended if there are at risk individuals in the house. To

restrict access to an appliance or stove, install an adjustable safety gate to keep toddlers,

young children and other at risk individuals out of the room and away from hot surfaces.

• Clothing or other ﬂ ammable material should not be placed on or near the appliance.

• Due to high temperatures, the appliance should be located out of trafﬁ c and away from

furniture and draperies.

• Furniture or other objects must be kept a minimum of 4 feet (1.22m) away from the front of the appliance.

• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot

surfaces.

• Even after the appliance is off, it will remain hot for an extended period of time.

• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children

from hot surfaces. These screens and guards must be fastened to the ﬂ oor.

• Any safety screen, guard or barrier removed for servicing the appliance, must be replaced prior

to operating the appliance.

• It is imperative that the control compartments, burners and circulating blower and its passageway in the

appliance and venting system are kept clean. The appliance and its venting system should be inspected

before use and at least annually by a qualiﬁ ed service person. More frequent cleaning may be required

due to excessive lint from carpeting, bedding material, etc. The appliance area must be kept clear and

free from combustible materials, gasoline and other ﬂ ammable vapors and liquids.

• If the appliance shuts off, do not re-light until you provide fresh air. If appliance keeps shutting off, have it

serviced. Keep burner and control compartment clean.

• Under no circumstances should this appliance be modiﬁ ed.

• Do not allow wind or fans to blow directly into the appliance. Avoid any drafts that alter burner ﬂ ame

patterns.

HOT GLASS WILL CAUSE

BURNS.

DO NOT TOUCH GLASS UNTIL

COOLED.

NEVER ALLOW CHILDREN TO

TOUCH GLASS.

DANGER

A barrier designed to reduce the risk of burns from the

hot viewing glass is provided with this appliance and

shall be installed for the protection of children and other

at-risk individuals.

WARNING

W415-1071 / F / 11.16.19

safety information

WARNING

• Do not use a blower insert, heat exchanger insert or other accessory not approved for use with this

appliance.

• This appliance must not be connected to a chimney ﬂ ue pipe serving a separate solid fuel burning

appliance.

• Do not use this appliance if any part has been under water. Immediately call a qualiﬁ ed service technician

to inspect the appliance and to replace any part of the control system and any gas control which has

been under water.

• Do not operate the appliance with the glass door removed, cracked or broken. Replacement of the glass

should be done by a licensed or qualiﬁ ed service person, if equipped.

• Do not strike or slam shut the appliance glass door, if equipped.

• Only doors / optional fronts certiﬁ ed with the appliance are to be installed on the appliance.

• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As

with all plastic bags, these are not toys and should be kept away from children and infants.

• Carbon or soot should not occur in a vent free appliance as it can distribute into the living area of your

home. If you notice any signs of carbon or soot, immediately turn off your appliance and arrange to have

it serviced by a qualiﬁ ed technician before operating it again.

• If equipped, the screen must be in place (closed) when the appliance is in operation.

• When equipped with pressure relief doors, they must be kept closed while the appliance is operating

to prevent exhaust fumes containing carbon monoxide, from entering into the home. Temperatures of

the exhaust escaping through these openings can also cause the surrounding combustible materials to

overheat and catch ﬁ re.

• Carbon monoxide poisoning may lead to death; early signs of carbon monoxide poisoning resemble the

ﬂ u, with headache, dizziness and/or nausea. If you have these signs, the appliance may not be working

properly. Get fresh air at once! Have appliance serviced. Some people; pregnant women, persons with

heart or lung disease, anemia, those under the inﬂ uence of alcohol, those at high altitudes are more

affected by carbon monoxide than others. Failure to keep the primary air opening(s) of the burner(s) clean

may result in sooting and property damage.

• As with any combustion appliance, we recommend having your appliance regularly inspected and

serviced as well as having a Carbon Monoxide Detector installed in the same area to defend you and

your family against Carbon Monoxide (not applicable for outdoor appliances).

• Ensure clearances to combustibles are maintained when building a mantel or shelves above the

appliance. Elevated temperatures on the wall or in the air above the appliance can cause melting,

discolouration or damage to decorations, a TV or other electronic components.

• For appliances equipped with a safety barrier; if the barrier becomes damaged, the barrier

shall be replaced with the manufacturer’s barrier for this appliance.

• Installation and repair should be done by a qualiﬁ ed service person. It is imperative that control

compartments, burners and circulating air passageways of the appliance be kept clean.

• For outdoor products only: this appliance must not be installed indoors or within any structure that

prevents or inhibits the exhaust gases from dissipating in the outside atmosphere.

• If applicable, the millivolt version of this appliance uses and requires a fast acting thermocouple. Replace

only with a fast acting thermocouple supplied by Wolf Steel Ltd.

WARNING

Disconnect the appliance main gas valve/control

from the supply piping when pressure testing that

system at pressures in excess of 1/2 psi (3.5 kPa).

Isolate the appliance with it’s shut off valve during

any pressure testing of the supply piping at

pressures equal to or less than 1/2 psi (3.5 kPa).

FIRE RISK HAZARD / DELAYED IGNITION

High supply pressure will damage the valve / controls.

Add California Prop 65 warning

WARNING:

This product can expose you to chemicals including lead and lead compounds,

which are known to the State of California to cause cancer, and chemicals including carbon

monoxide, which are known to the State of California to cause birth defects or other reproduc-

tive harm. For more information, go to www.P65Warnings.ca.gov.

W415-1071 / F / 11.16.19

table of contents

NOTE: Changes, other than editorial, are denoted by a vertical line in the margin.

1.0 general information 5

1.1 general instructions 5

1.2 general information 6

1.3 minimum appliance size 6

1.4 rating plate 6

2.0 installation 7

2.1 gas piping 7

2.2 damper stop installation 8

3.0 finishing 9

3.1 andiron and grate assembly 9

3.2 battery installation 9

3.3 log placement 10

3.4 media 11

3.5 logo placement 11

3.6 optional rock placement 12

3.7 optional remote installation (not supplied) 12

4.0 wiring diagram 13

5.0 operation 14

5.1 pilot-on-demand 15

6.0 adjustments 16

6.1 pilot burner adjustment 16

6.2 venturi adjustment 16

6.3 ﬂ ame characteristics 17

7.0 maintenance 18

8.0 replacement parts 19

9.0 troubleshooting 21

10.0 warranty 23

W415-1071 / F / 11.16.19

general information

Thoroughly clean the chimney, ﬂ ue and existing appliance

before installing the new appliance into it. Do not burn solid

fuels in any appliance that is equipped with this gas log set.

The installation of this appliance must conform with local

codes or in the absence of local codes, it must conform to

ANSI Z.223.1 or the CAN/CGA B149.

Do not operate appliance in the presence of gasoline or

other ﬂ ammable liquids and vapours. Keep area clear of

other combustible materials. The appliance and its shut off

must be disconnected from the gas supply piping system

before any pressure testing of the system is done.

Installation practices vary from region to region and it is important to know the speciﬁ cs that apply to your area,

For example: in Massachusetts State:

• This product must be installed by a licensed plumber or gas ﬁ tter when installed within the

commonwealth of Massachusetts.

• The appliance damper must be removed or welded in the open position prior to installation of a

appliance insert or gas log.

• The appliance off valve must be a “T” handle gas cock.

• The ﬂ exible connector must not be longer than 36 inches.

• The appliance is not approved for installation in a bedroom or bathroom unless the appliance is a direct

vent sealed combustion product.

• A carbon monoxide detector is required in all rooms containing gas ﬁ red appliances.

No external electricity (110 volts or 24 volts) is required for the gas system operation.

We suggest that our gas

hearth products be installed

and serviced by professionals

who are certied in the U.S.

by the National Fireplace

Institute

(NFI) as NFI Gas

Specialists

www.ncertied.org

1.0 general information

1.1 general instructions

WARNING

• Always light the pilot whether for the ﬁ rst time or if the gas supply has run out, with the glass door opened

or removed.

• Provide adequate clearance for servicing and operating the appliance.

• Provide adequate ventilation.

• Never obstruct the front opening of the appliance.

• Objects placed in front of the appliance must be kept a minimum of 48” (121.9cm) from the front face of

the appliance.

• Surfaces around and especially above the appliance can become hot. Avoid contact when appliance is

operating.

• Fire risk. Explosion hazard.

• High pressure will damage valve. Disconnect gas supply piping before pressure testing gas line at test

pressures above 1/2 PSIG. Close the manual shut-off valve before pressure testing gas line at test

pressures equal to or less than 1/2 PSIG (35mb).

• Use only Wolf Steel approved optional accessories and replacement parts with this appliance using non-

listed accessories (blowers, doors, louvres, trims, gas components, venting components, etc.) could result

in a safety hazard and will void the warranty and certiﬁ cation.

• Do not use a blower insert, heat exchanger insert or any other accessory not approved for use with this

appliance.

W415-1071 / F / 11.16.19

general information

Do not install the gas log set into a cavity smaller than that

referenced in the table.

LOG SET HEIGHT WIDTH DEPTH

GL18 18” 22”

14”

GL24 20” 28”

GL30 22” 34”

GL18 GL24 GL30

NGPNGPNGP

Altitude (FT) 0-4,500 0-4,500 0-4,500

Max input (BTU/HR) 55,000 60,000 65,000

Min Inlet Gas Supply Pressure 4.5“ Water

Column

11“ Water

Column

4.5“ Water

Column

11“ Water

Column

4.5“ Water

Column

11“ Water

Column

Max Inlet Gas Supply Pressure 7“ Water

Column

13“ Water

Column

7“ Water

Column

13“ Water

Column

7“ Water

Column

13“ Water

Column

Manifold Pressure (Under Flow

Conditions)

3.5“ Water

Column

10“ Water

Column

3.5“ Water

Column

10“ Water

Column

3.5“ Water

Column

10“ Water

Column

THE RATING PLATE IS CHAINED TO THE LEG OF THE BURNER BASE AND SHOULD BE TUCKED

UNDER THE ENTIRE ASSEMBLY.

SAMPLE

This rating plate illustration is for reference only. Refer to the rating plate on the appliance for accurate information.

Certiﬁed to Canadian and American National Standards: CSA 2.22-XXXX / ANSI Z21.50-XXXX for Vented Decorative Gas Appliances

Certiﬁé selon les normes Nationales Canadiennes et Américaines: CSA 2.22-XXXX / ANSI Z21.50-XXXX pour les Appareils à gaz décoratif à évacuation

Direct vent, vented gas ﬁreplaces. Approved for bedroom, bathroom and bed-sitting room installation. Suitable for mobile home installation, if installed in accordance with the current

standard CAN / CSA Z240MH Series gas equipped mobile homes in Canada, or, in the United States, the Manufactured Home Construction and Safety Standard, Title 24 CFR, Part

3280. When this US Standard is not applicable, use the Standard for Fire Safety Criteria for Manufactured Home Installations, Sites and Communities, ANSI / NFPA 501A. This appliance

must be installed in accordance with local codes, if any; if none, follow the current ANSI Z223.1 or CSA B149. For use with barrier WXXX-XXXX. Follow installation instructions.

Foyer à gaz ventilé. Homologué pour installation dans une chambre à coucher, une salle de bain et un studio. Approprié pour installation dans une maison mobile si son installation

conforme aux exigences de la norme CAN / CSA Z240MH Séries de maisons mobile équipées au gaz en vigueur au Canada, ou, aux États-Unis selon la norme 24 CFR, Part 3280,

Manufactured Home Construction and Safety Standard. Dans le cas ou cette norme d’États-Unis n’est pas pertinentes, utiliser la norme NFPA 501A, Fire Safety Criteria for Manufactured

Home Installations, Sites and Communities. Installer l’appareil selon les codes ou règlements locaux ou, en l’absence de tels règlements, selon les codes d’installation ANSI Z223.1 ou

CSA B149 en vigueur. Utiliser uniquement avec l’écran WXXX-XXXX. Suivre les instructions d’installation.

9700539 (WSL) 4001658 (NAC) 4001657 (NGZ) 4001659 (WUSA)

WOLF STEEL LTD. 24 Napoleon Road, Barrie, ON, L4M 0G8 Canada

XXXX XXXX XXXX XXXX

MODEL / MODÈLE

Altitude

Input

Reduced Input

Élévation

Alimentation

Alimentation Réduite

Manifold Pressure: 3.5” w.c. (NG)

Minimum Supply Pressure: 4.5” w.c. (NG)

Maximum Supply Pressure: 7”* w.c. (NG)

Pression au Collecteur: 3,5” d’une colonne d’eau (GN)

Pression d’Alimentation Min.: 4,5” d’une colonne d’eau (GN)

Pression d’Alimentation Max.: 7” ** d’une colonne d’eau (GN)

** Maximum inlet pressure not to exceed 13”.

Manifold Pressure: 10” w.c. (P)

Minimum Supply Pressure: 11” w.c. (P)

Maximum Supply Pressure: 13”* w.c. (P)

Pression au Collecteur: 10” d’une colonne d’eau (P)

Pression d’Alimentation Min.: 11” d’une colonne d’eau (P)

Pression d’Alimentation Max.: 13” * d’une colonne d’eau (P)

** Pression d’alimentation maximale ne devait pas dépasser 13”.

0-XXXXft (0-XXXXm)

Minimum clearance to combustible materials:

Top, sides & back: per standoff spacers for framing and ﬁnishing

materials. For non-combustible framing and ﬁnishing materials,

see installation manual.

Top X”

Floor X”

Sides X”

Back X”

Vent top X”

Vent sides & bottom X”

Recessed depth X”

*** Mantel X” from appliance opening

Dégagements minimaux des matériaux combustibles:

Dessus, côtés et arrière: selon les espaceurs de dégagements

pour les matériaux d’ossature selon le manuel du propriétaire

pour les matériaux de ﬁnition.

Dessus X”

Plancher X“

Côtés X”

Arrière X“

Dessus du conduit d’évent X”

Côtés et dessous du conduit d’évent X”

Profondeur d’encastré une face X”

*** Tablette X” de l’ouverture de l’appareil

WARNING: Do not add any material to the appliance which will come in contact with the

ﬂames, other than that supplied by the manufacturer with the appliance.

AVERTISSEMENT: N’ajoutez pas à cet appareil aucun matériau devant entretien

contact avec les ﬂammes autre que celui qui est fourni avec cet appareil par le fabricant.

*** Maximum horizontal extension:

X”. See installation manual for

greater extensions, minimum vent

lengths and maximum vent lengths.

*** L’extension horizontale maximale: X”.

Référez au manuel d’installation pour des

extensions plus grandes, les longueurs

d’évacuation minimaux et maximum.

The appliance must be vented using the appropriate Napoleon vent kits. See installation

manual for venting speciﬁcations. Proper reinstallation and resealing is necessary after servicing

the vent-air intake system.

L’appareil doit être ventilé à l’aide de l’ensemble d’évacuation propre à Napoleon. Référez au

manuel d’installation pour les spéciﬁcations d’évacuation. Il est nécessaire de bien réinstaller et

resceller l’évacuation après avoir executer l’entretien du système de prise d’air.

Serial Number / N° de Série:

W385-XXXX

REFERENCE# 161746

XXXX

VENTED DECORATIVE GAS APPLIANCE: NOT A SOURCE OF

HEAT, NOT INTENDED FOR USE AS A HEATING

APPLIANCE, NOT FOR USE WITH SOLID FUEL.

APPAREIL À GAZ DÉCORATIF À ÉVACUATION: N’EST PAS

UNE SOURCE DE CHALEUR; N’EST PAS DESTINÉ À ÈTRE

UTILISÉ COMME UN APPAREIL DE CHAUFFAGE; NE

CONVIENT PAS AUX COMBUSTIBLES SOLIDES.

FOR USE WITH GLASS DOORS CERTIFIED WITH THIS APPLIANCE ONLY.

POUR UTILISATION UNIQUEMENT AVEC LES PORTES EN VERRE

CERTIFIÉES AVEC L’APPAREIL.

XX,XXX XX,XXX

For natural gas when equipped with No. XX drill size oriﬁce.

For propane when equipped with No. XX drill size oriﬁce.

Convient au gaz naturel quand l’appareil est muni d’un injecteur de diamètre no. XX.

Convient au propane quand l’appareil est muni d’un injecteur de diamètre no. XX.

Electrical rating: 115V, 60HZ. Less than 12 amperes.

Spéciﬁcations électriques: 115V, 60HZ. Moins de 12 ampère.

XX.X% XX.X%

XXXX XXXX XXXX XXXX

1.2 general information

1.3 minimum appliance size

1.4 rating plate

WARNING

• This appliance must not be installed in a bedroom or bathroom.

W415-1071 / F / 11.16.19

installation

2.0 installation

The appliance and gas logs function as a system. If the appliance is not drafting properly and spilling into the room

(check with a match or a smoke stick), reposition the damper clamp until a positive draft is obtained by opening

the damper. If negative pressure in home prevents having a positive draft, consult an air quality specialist.

This appliance must be isolated from the gas supply piping system by closing the individual manual shut off valve

during any pressure testing of the gas supply piping system at test pressure equal to or less than ½ psi (3.5 kPa)

A. Centre the appliance in the ﬁ replace opening, making

sure the appliance has enough room behind it for the gas

line to run behind the log set under the log support.

B. Route the gas line and sizing using piping ½” diameter or

greater to allow the full volume of gas to the appliance.

The routing of the gas line has to be done to local and /

or national codes.

C. When rigid pipe is used an ANSI approved manual shut

off and a union must be installed upstream within the

appliance cavity.

D. To ensure the appliance operates reliably, install a

sediment trap upstream of the appliance within the

structures of the piping system.

E. When using propane, a regulator must be used between

the tank and the outside wall of the house to ensure the line pressure does not exceed 14” w.c.

F. Check gas connections with a gas detection device to test for leaks in the system. Soapy water mixture

can also be used to check for leaks.

G. Once all the gas connections are tested for leaks, start the appliance. Follow the lighting instructions to

ensure the appliance is working properly before ﬁ nishing.

2.1 gas piping

WARNING

• Do not connect either the wall switch, thermostat or gas valve to electricity (110 volts).

WARNING

• This appliance must be installed in a solid-fuel burning ﬁ replace with a working ﬂ ue and constructed of non-

combustible material.

Regulator

Union

Manual

Shut-Off

Valve

Wall

Shut-Off

Key

Sediment

Trap

Appliance

3" (76.3mm)

W415-1071 / F / 11.16.19

installation

2.2 damper stop installation

The damper must be permanently locked in

position to prevent full closure and to provide

a minimum ﬂ ue opening. Various methods

for locking the damper may be used but may

be restricted from region to region and it is

important to know the speciﬁ cs that apply to

your area. For your convenience a damper stop

is provided with the appliance and may be used

where not prohibited by state or local codes.

Use the 3” adjustable bolt to adjust the damper to the correct opening, based on the enclosed chart.

Should the damper stop not ﬁ t, or provide the required permanent opening from the Minimum Damper Opening

table, have the damper cut to provide a minimum permanent opening or install an alternate stop.

Creosote, ashes and loose paint must be cleaned from the

chimney ﬂ ue and ﬁ rebox by a qualiﬁ ed chimney cleaner,

before installing in a solid fuel burning appliance.

Any outside air ducts and/or ash dumps in the ﬁ replace shall

be permanently closed at time of appliance installation.

If the damper stop (supplied) is not applicable the damper

may be ﬁ xed open by the following method:

• Drill a hole in either end of the damper.

• Using a bolt of sufﬁ cient length and adjustment, with 2

nuts, secure to damper through the hole.

• Adjust to correct opening.

MINIMUM DAMPER OPENING

(SQUARE INCHES)

CHIMNEY

HEIGHT

MASONRY

APPLIANCE

FACTORY BUILT

APPLIANCE

33.8”

31.2”

28.7” 22.1”

26.1” 17.3”

23.7” 14.5”

22.7” 12.6”

21.6” 11.3”

10.8”

10.2”

DAMPER STOP

DAMPER

W415-1071 / F / 11.16.19

ﬁ nishing

3.0 ﬁ nishing

3.1 andiron and grate assembly

A. With the 2 andirons laying face down,

secure the grate overtop using two

¼-20 bolts (supplied in the manual

baggie).

B. Install the grate/andiron assembly

to the burner base using four 1 ¼”

self tapping screws (supplied in the

manual baggie).

3.2 battery installation

A. Remove all of the logs.

B. The battery pack is located at the rear right corner of

the burner behind the pilot. If there is room, slide the

battery pack out to the right, otherwise lift up carefully,

making sure that the wires connected to the battery

pack do not become entangled.

C. Unfasten the velcro and replace the 4 AA batteries.

D. Replace battery pack and log set (see “LOG

PLACEMENT” section).

USE ONLY ACCESSORIES

DESIGNED FOR AND

LISTED WITH YOUR

SPECIFIC LOG SET.

W415-1071 / F / 11.16.19

ﬁ nishing

3.3 log placement

Phazer

logs, exclusive to Napoleon, provide a unique and realistic glowing effect that is different in every installa-

tion. Failure to follow these log placement instructions may cause sooting.

A. Place the rear log #1 onto

the locating studs on the

rear log support.

B. Position the holes on the

bottom of log #2 onto the

ﬁ bre embosses shown.

C. Position the bottom cavity

of log #3 onto the bracket

located in the front right

corner.

D. Position the pins on the

bottom of log #4 into the

holes on the left end of

log #1 and the left end of

log #2.

E. Place the end of log #5

on the right end of log

#1. The fork in the log

should straddle the knot

on top of the log #2.

Log colours may vary. During the initial use of the appliance, the colours will become more uniform as colour

pigments burn in during the heat activated curing process.

Positioning the logs improperly will cause ﬂ ame impingement and carboning.

Blocked burner ports can cause an incorrect ﬂ ame pattern, carbon deposits and delayed ignition. Use only

certiﬁ ed Phazer

logs available from your authorized dealer/distributor.

WARNING

• Failure to position the logs in accordance with these diagrams or failure to use only logs speciﬁ cally approved

with this appliance may result in property damage or personal injury.

• Logs must be placed in their exact location in the appliance. Do not modify the proper log positions, since

appliance may not function properly and delayed ignition may occur.

• The logs are fragile and should be handled with care.

W415-1071 / F / 11.16.19

ﬁ nishing

3.4 media

A. Place lava or ember rock around the base of the appliance, making sure not to block any burner ports or

valve access. Retain a small amount of lava rock for step 3 and, if applicable, step 4.

B. Place formed charcoal lumps around the front and sides of the appliance.

C. Use remaining lava or ember rock to blend with the charcoal lumps.

D. GL30 ONLY: Sprinkle remaining lava rock onto the outer ﬁ bre ember beds to hide the seam.

IMPORTANT: DO NOT COVER FRONT SLOTS BENEATH THE ANDIRONS WITH MEDIA.

Remove the backing of the logo supplied. Centre the

logo on the front of the appliance, ½” in from the left

side, as shown.

3.5 logo placement

LOGO

½"

LOGO

½"

GL 18

GL 24 GL 30

W415-1071 / F / 11.16.19

ﬁ nishing

3.6 optional rock placement

A. Begin with thin rock clusters on rear log support, then build outward in a pattern, as shown. Removing a

locating pin in the rear support may be required to accommodate the rock clusters. It is not necessary to

use all of the rocks.

IMPORTANT: Do not block burner ports on burner surface. Do not block slots beneath or behind the

andirons.

3.7 optional remote installation (not supplied)

A. The remote receiver must be installed onto the bracket on the back right sides of the burner.

B. Bend the tab on the bracket straight and then using the double sided tape (supplied with the remote kit),

adhere the remote reciever to the bracket.

C. Hook up the wires from the remote receiver to the green and white wires on the wire harness.

WARNING

• Real rocks must not be used in this appliance. Heat will cause them to explode.

W415-1071 / F / 11.16.19

wiring diagram

4.0 wiring diagram

ON / OFF

SWITCH

ACS/IPI SWITCH

(where applicable)

GROUND

DFC

VALVE

ORANGE

GREEN

GROUND

EYELET

ON / OFF

IPI / CPI

DC SUPPLY

ELECTRONIC

VALVE

OFF ON

BATTERY

HOUSING

• Do not wire 110 volts to the valve or wall switch.

WARNING

This appliance comes equipped with a battery back-up. If this backup is used, install 4 ‘AA’ batteries (not sup-

plied) into the holder and connect to the wire harness. Connect the battery holder to the wire harness before

using the appliance. Place near the DFC board. If the backup is used, it must be connect to this 6 volt battery

pack (supplied).

note:

Legend

DFC

Digital Fireplace Control

Direct Current

IPI

Intermittent Pilot Ignition

CPI

Continuous Pilot Ignition (with 7-day timer)

ACS

Anti-Condensation Switch (IPI / CPI)

W415-1071 / F / 11.16.19

operation

If the ﬁ replace is equipped with decorative glass doors, they must be fully opened when operating this gas log set.

Keep burner and control compartment clean.

5.0 operation

WARNING

• Do not turn on if children or other at risk individuals are near the appliance.

• Before operating, smell all around the appliance area for gas and next to the ﬂ oor because some gas is

heavier than air and will settle on the ﬂ oor.

• Use only your hand to turn the gas control knob. Never use tools. If the knob will not turn by hand, do not try

to repair it. Call a qualiﬁ ed service technician. Force or attempted repair may result in a ﬁ re or explosion.

• Do not use this appliance if any part has been under water. Immediately call a qualiﬁ ed service technician

to inspect the appliance and replace any part of the control system and any gas control which has been

underwater.

FOR YOUR SAFETY READ BEFORE LIGHTING

WHAT TO DO IF YOU SMELL GAS

LIGHTING INSTRUCTIONS

TO TURN OFF GAS

A. Stop! Read the above safety information on this label.

B. Open the glass door, if equipped.

C. Remove batteries from the transmitter.

D. Turn the manual shut-off valve clockwise to the “OFF” position. (Shut-off valve is

located on the ﬂ ex connector).

E. Wait ﬁ ve (5) minutes to clear out any gas. If you smell gas including near the

ﬂ oor, STOP! Follow the instructions above in the “WHAT TO DO IF YOU

SMELL GAS” section. If you don’t smell gas; close the glass door and go to

the next step.

F. Turn the manual shut-off valve counter clockwise to the “ON” position.

G. Re-install the batteries into the transmitter.

H. Turn on the remote wall switch to the appliance.

B. Turn off the remote wall switch to the appliance.

C. Turn off all electric power to the appliance if service is to be performed.

D. Turn manual shutoff valve clockwise to the “OFF” positon. Do not force.

• Turn off all gas to the appliance.

• Open windows.

• Do not try to light any appliance.

• Do not touch any electric switch; do not use

any phone in your building

• Immediately call your gas supplier from a

neighbour’s phone. Follow the gas supplier’s

instructions.

• If you cannot reach your gas supplier, call

the ﬁ re department.

• If you do not follow these instructions exactly, a ﬁ re or explosion may result causing property damage, personal

injury, or loss of life.

• If applicable, always light the pilot whether for the ﬁ rst time or if the gas supply has run out with the glass door

opened or removed.

add gas knob

When lit for the ﬁ rst time, the appliance will emit an odor for a few hours. This is a normal temporary condition

caused by the “burn-in” of paints and lubricants used in the manufacturing process and will not occur again. After

extended periods of non-operation, such as, following a vacation or warm weather season, the appliance may

emit a slight odor for a few hours. This is caused by dust particules in the heat exchanger burning off. In both

cases, open a window to sufﬁ ciently ventilate the room.

This appliance is equipped with an ignition device which automatically lights the pilot. Do not try to light the

pilot by hand.

note:

MANUAL SHUT-OFF

(SHOWN IN OFF POSITION)

W415-1071 / F / 11.16.19

operation

This appliance is equipped with an “On Demand” intermittent pilot ignition system (IPI) which also includes a

continuous pilot ignition (CPI) mode with an integrated seven day timer. This system minimizes your appliance’s

carbon footprint as well as reducing its annual fuel consumption and operating costs.

In IPI mode, the pilot will ignite prior to the main burner, when the appliance is turned on using a switch, remote

or from a call for heat with the thermostat (if equipped). Once the appliance is turned off (or the call for heat is

satisﬁ ed), the main burner and pilot ﬂ ame will shut down.

The continuous (CPI) mode is intended to enhance the performance of the appliance during the startup phase in

colder climates and extreme weather by keeping the system warm when the main burner is not in use. However,

the timer feature provides the convenience that the appliance automatically switches off the pilot when the

appliance has not been used for seven days to save unnecessary fuel consumption.

When the CPI function is turned on, the pilot will remain on after the main burner

is turned off. A timer will then begin the countdown for approximately seven days

before shutting off the pilot if the appliance is not used. This countdown will reset

anytime the appliance main burner is used. Therefore, if the appliance is regularly

used day to day, the pilot will remain on. However, this system does not require

the user to remember to turn the pilot off as summer approaches and avoids

unnecessary fuel consumption while still readily turned back on when the cold

weather returns.

Your appliance may be equipped with an ACS or remote control device which

enables you to select IPI or CPI modes.

If your appliance is equipped with an ACS switch, it has the option to change

modes. If installed with the blue wire facing up, ﬂ ipping the switch UP turns on the

continuous pilot with timer and ﬂ ipping the switch DOWN turns on the intermittent

pilot ignition. If installed with the white wire facing up, the opposite is true.

If your appliance is equipped with a remote control device capable of selecting IPI / CPI modes, refer to remote

operating instructions.

In order to start your pilot, turning the main burner on with the switch, remote or thermostat and then turning it off

will reactivate the continuous pilot mode and reset the seven day timer.

For further information, refer to www.napoleon.com/pilotondemand.

ADD

TITLE

PILOT

DEMAND

5.1 pilot-on-demand

W415-1071 / F / 11.16.19

adjustments

6.0 adjustments

6.1 pilot burner adjustment

6.2 venturi adjustment

LOG SET AIR SHUTTER

FUEL NG P

GL18 1/8” 1/4”

GL24 1/8” 5/16”

GL30 1/8” 3/8”

This appliance has an air shutter that has been factory set open according to

the chart below:

Regardless of venturi orientation, closing the air shutter will cause a more

yellow ﬂame, but can lead to carbonization. Opening the air shutter will cause

a more blue ﬂame, but can cause ﬂame lifting from the burner ports. The ﬂame

may not appear yellow immediately; allow 15 to 30 minutes for the ﬁnal ﬂame

colour to be established.

AIR SHUTTER ADJUSTMENT MUST ONLY BE DONE BY A QUALIFIED

INSTALLER.

AIR

SHUTTER

OPENING

VENTURI

BURNER

ORIFICE

It is important that the oriﬁce is securely inserted into the venturi.

note:

Adjust the pilot screw to provide properly sized ﬂ ame. Turn in a clockwise direction to reduce the gas ﬂ ow.

Check Pressure Readings:

Inlet pressure can be checked by turning screw (A) counter-

clockwise 2 or 3 turns and then placing pressure gauge tubing

over the test point. Gauge should read as described on the chart

below. Check pressure with main burner operating on “HI”.

Outlet pressure can be checked the same as above using screw

(B). Gauge should read as described on the chart below. Check

pressure with main burner operating on “HI”.

After taking pressure readings, be sure to turn screws

clockwise ﬁ rmly to reseal. Do not overtorque.

Leak test with a soap and water solution.

Prior to pilot adjustment, ensure that the pilot assembly has not been painted. If overspray or painting of

the pilot assembly has occurred remove the paint from the pilot assembly, or replace. Fine emery cloth or a

synthetic scrub pad (such as Scotch-Brite

™)

can be used to remove the paint from the pilot hood, electrode

and ﬂ ame sensor.

INSERT PILOT ASSEMBLY

*Maximum inlet pressure not to exceed 13”

Pressure Natural Gas

(inches)

Natural Gas

(millibars)

Propane

(inches)

Propane

(millibars)

Inlet

*7”

(minimum 4.5”)

17.4mb

(minimum 11.2mb)

13”

(minimum 11”)

32.4mb

(minimum 27.4mb)

Outlet

3.5” 8.7mb 10” 24.9mb

Flame must envelop

upper

3/8" to 1/2"

(12.7mm - 9.5mm) of

Flame sensor

3/8” - 1/2”

(9.5mm - 12.7mm)

W415-1071 / F / 11.16.19

adjustments

6.3 ﬂ ame characteristics

It’s important to periodically perform a visual check of

the pilot and burner ﬂames. Compare them to the

illustration provided. If any ﬂames appear abnormal,

call a service person.

ADD IMAGE

HERE

Flame must envelop

upper

3/8" to 1/2"

(12.7mm - 9.5mm) of

Flame sensor

3/8” - 1/2”

(9.5mm - 12.7mm)

W415-1071 / F / 11.16.19

maintenance

7.0 maintenance

WARNING

• Turn off the gas and electrical power before servicing the appliance.

• Appliance may be hot. Do not service until appliance has cooled.

• Do not use abrasive cleaners on glass.

• Do not paint the pilot assembly.

This appliance and its venting system should be inspected before use and at least annually by a qualiﬁ ed

service person. The following suggested checks should be performed by a qualiﬁ ed technician. The appliance

area must be kept clear and free of combustible materials, gasoline, or other ﬂ ammable vapors and liquids.

The ﬂ ow of combustion and ventilation air must not be obstructed.

1. In order to properly clean the burner and pilot assembly, remove the logs, rocks and/or glass to ex-

pose both assemblies.

2. Keep the control compartment, media, burner, air shutter opening and the area surrounding the appli-

ance clean by vacuuming or brushing, at least once a year.

3. Check to see that all burner ports are burning. Clean out any of the ports which may not be burning

or are not burning properly.

4. Check to see that the pilot ﬂ ame is large enough to engulf the ﬂ ame sensor and/or thermocouple /

thermopile as well as it reaches the burner.

5. If your appliance is equipped with a safety barrier, cleaning may be necessary due to excessive lint /

dust from carpeting, pets, etc. simply vacuum using the brush attachment.

6. If your appliance is equipped with relief doors, ensure the system performs effectively. Check that the

gasket is not worn or damaged. Replace if necessary.

7. Replace the cleaned logs, rocks or glass. Failure to properly position the media may cause carboning

which can be distributed in the surrounding living area, inside the ﬁ rebox and on exterior surfaces sur-

rounding vent termination.

8. Check to see that the main burner ignites completely on all ports when turned on. A 5 to 10 second

total light-up period is satisfactory. If ignition takes longer, consult your local authorized dealer / dis-

tributor.

9. Visually inspect the appliance for carbon build up. Using a small whisk or brush, brush off the carbon

and vacuum up or sweep into garbage.

10. This step is not applicable for Vent Free appliances: Check to see that the appliance is vent-

ing correctly. Ensure chimney system is safe and unobstructed. (If for any reason the vent air intake

system is disassembled, re-install and re-seal per the instructions provided for the initial installation).

Caution: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and

dangerous operation. Verify proper operation after servicing.

note:

W415-1071 / F / 11.16.19

replacement parts

8.0 replacement parts

REF NO. PART NUMBER DESCRIPTION

1 W135-0205 #1 - REAR LOG

2 W135-0206 #2 - MIDDLE LOG

3 W135-0207 #3 - RIGHT LOG

4 W135-0208 #4 - LEFT LOG

5 W135-0218 #5 - CROSSOVER LOG

6 GL-644 LOG SET

7* W135-0251 GL30 RIGHT EXTENSION LOG

8* W135-0252 GL30 LEFT EXTENSION LOG

9 W185-0024 GL18 GRATE

9 W185-0020 GL24 GRATE

9 W185-0023 GL30 GRATE

10 W715-0628 GL18 / 24 ANDIRONS

10 W715-0629 GL30 ANDIRONS

11 W725-0062 SIT VALVE - NG

11 W725-0063 SIT VALVE - P

12 W456-0028 #28 ORIFICE - NG (GL18)

12 W456-0045 #45 ORIFICE - P (GL18)

12 W456-0026 #26 ORIFICE -NG (GL24)

12 W456-0044 #44 ORIFICE - P (GL24)

12 W456-0022 #22 ORIFICE - NG (GL30)

12 W456-0043 #43 ORIFICE - P (GL30)

13 W660-0023 ON / OFF SWITCH

14 W010-2763 PILOT ASSEMBLY - NG

14 W010-2808 PILOT ASSEMBLY - P

15* W385-2010 NAPOLEON LOGO

16 W455-0069 PILOT INJECTOR - NG

WARNING

• Failure to position the parts in accordance with this manual or failure to use only parts speciﬁ cally approved

with this appliance may result in property damage or personal injury.

Contact your dealer for questions concerning prices and policies on replacement parts. Normally, all parts can

be ordered through your Authorized dealer / distributor.

For warranty replacement parts, a photocopy of the original invoice will be required to honour the

claim.

When ordering replacement parts always give the following information:

• Model & Serial Number of appliance

• Installation date of appliance

• Part number

• Description of part

• Finish

Parts, part numbers, and availability are subject to change without notice.

Parts identiﬁ ed as stocked will be delivered within 2 to 5 business days for most delivery

destinations.

Parts not identiﬁ ed as stocked will be delivered within a 2 to 4 week period, for most cases.

Parts identiﬁ ed as ‘SO’ are special order and can take up to 90 days for delivery.

W415-1071 / F / 11.16.19

replacement parts

ACCESSORIES

REF NO. PART NUMBER DESCRIPTION

24* GD-660 REMOTE WALL SWITCH W/20” WIRE

26* W660-0009 PROGRAMMABLE TIMER

27* F45 ON/OFF REMOTE

27* F45-6 ON/OFF REMOTE -BULK

28* MKRY GREY RIVER ROCKS

28* MKRM MULTI-COLOURED RIVER ROCKS

16 W455-0068 PILOT INJECTOR - P

17* W190-0175 CONTROL BOARD

20* W010-1260 FIBRE BURNER ASSEMBLY

21* W550-0006 LAVA ROCK

22* W550-0002 CHARCOAL LUMPS

23 W155-0006 DAMPER STOP

W415-1071 / F / 11.16.19

troubleshooting

9.0 troubleshooting

symptom problem test solution

Pilot will not light and

/ or makes noise

with no spark at pilot

burner.

Battery. - Check batteries.

Wiring.

- Verify the wire for the sensor and the wire for the ignitor are

connected to the correct terminals (not reversed) on the

module. NOTE: Sensor has 3/16” (4.8mm) connection

and ignitor has 1/8” (3.2mm)connection.

Loose connection. - Verify no loose connections, electrical shorts in the wiring or

ground out to any metal object.

Module. - Turn the ON/OFF switch to the “OFF” position. Remove the

igniter wire from the module. Place the ON/OFF switch to the

“ON” position. Hold a grounded wire about 3/16” (4.8mm)

away from the ignitor (spark) terminal on the module. If no

spark the ignitor terminal module must be replaced. If there is

a spark the ignitor terminal is ﬁ ne.

Igniter spark gap is incorrect. - Spark gap of the ignitor to the pilot should be 1/8” (3.2mm).

Electrode. - Inspect pilot assembly for a shorted wire or cracked insulator

around the electrode.

A shorted or loose

connection.

- Remove and reinstall the wiring harness that plugs into the

module. Remove and verify continuity of each wire in wiring

harness.

Improper switch wiring. - Troubleshoot the system with the simplest ON/OFF switch.

Module is not grounded. - Verify the valve and pilot assemblies are properly grounded to

the metal chassis of the appliance or log set.

Pilot sparks but will

not light.

Gas supply. - Verify that the incoming gas line ball valve is “Open”. Verify

that the inlet pressure reading is within acceptable limits, inlet

pressures must not exceed 14” W.C.(34.9mb)

Out of propane gas. - Fill the tank.

Carbon is being

deposited on glass,

logs, rocks, media or

combustion cham-

ber surfaces.

Air shutter has become

blocked.

- Ensure air shutter opening is free of lint or other obstrucitons.

Flame is impinging on the

glass, logs, rocks, media or

combustion chamber.

- Check that the glass, logs, rocks or media are correctly

positioned.

- Open air shutter to increase the primary air.

- Check the input rate: check the manifold pressure and oriﬁ ce

size as speciﬁ ed in the instructions.

SENSOR

IGNITOR

(SPARK)

PILOT TUBE

WARNING

• Turn off gas and electrical power before servicing the appliance.

• Appliance may be hot. Do not service until appliance has cooled.

• Do not use abrasive cleaners

• Do not paint pilot assembly.

W415-1071 / F / 11.16.19

troubleshooting

Continues to spark

and pilot lights, but

main burner will not

light.

Short or loose connection in

sensor rod.

- Verify all connections. Verify the connections from the pilot

assembly are tight; also verify these connection are not

grounding out to any metal.

Poor ﬂ ame rectiﬁ cation or

contaminated sensor rod.

- Verify the ﬂ ame is engulﬁ ng the sensor rod. This will increase

the ﬂ ame rectiﬁ cation. Verify correct pilot oriﬁ ce is installed

and inlet gas speciﬁ cations to manual. (Remember, the ﬂ ame

carries the rectiﬁ cation current, not the gas. If the ﬂ ame lifts

from the pilot hood, the circuit is broken. A wrong oriﬁ ce or

too high of an inlet pressure can cause the pilot to lift). The

sensor rod may need cleaning.

Poor grounding between

pilot assembly and gas valve.

- Verify that the wire harness is ﬁ rmly connected to the module.

verify that the ceramic insulator around the sensor rod is not

cracked, damaged, or loose. Verify the connection from the

sensor rod to the sensor wire.

Damaged pilot or sensor rod. - Clean sensor rod with an emery cloth to remove any

contamination that may have accumulated on the sensor rod.

Verify continuity with multimeter with ohms set at the lowest

range. Check for shorted wire or cracked insulator.

Pilot has been painted. - Using a piece of sandpaper or emery cloth, remove the paint

from the pilot hood, ignitor and ﬂ ame sensor.

Pilot lights.

Stops sparking /

pilot remains lit but

burner will not turn

on.

Wiring / connection. - Inspect all wires, ensure good tight connections. Verify that all

wiring is installed exactly as speciﬁ ed.

Wiring harness. - Inspect the wiring harness, and verify the harness is tightly

connected to the module.

- Verify that all wires are connected in the right order. See

“wiring diagram” section.

Pilot has been painted. - Using a piece of sandpaper or emery cloth, remove the paint

from the pilot hood, ignitor and ﬂ ame sensor.

Exhaust fumes

smells in room,

headaches.

Appliance is spilling. - Check for chimney blockage.

- Check that chimney is installed to building code.

- Room is in negative pressure; increase fresh air supply.

- Check damper positioning.

W415-1071 / F / 11.16.19

warranty

10.0 warranty

Napoleon warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is

not necessary. Simply provide your proof of purchase along with the model and serial number to make a warranty claim.

Napoleon reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty

claim. Provided that the purchase was made through an authorized Napoleon dealer your appliance is subject to the

following conditions and limitations:

Warranty coverage begins on the date of original installation. This factory warranty is non-transferable and may not

be extended whatsoever by any of our representatives. The gas appliance must be installed by a licensed, authorized

service technician or contractor qualiﬁ ed and authorized installer, service agency or supplier. Installation must be done in

accordance with the installation instructions included with the product and all local and national building and ﬁ re codes.

This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or

neglect, and parts installed from other manufacturers will nullify this warranty. This limited warranty further does not cover

any scratches, dents, corrosion or discoloring caused by excessive heat, abrasive and chemical cleaners nor chipping

on porcelain enamel parts, mechanical breakage of Phazer™ logs and embers. This warranty extends to the repair or

replacement of warranted parts which are defective in material or workmanship provided that the product has been

operated in accordance with the operation instructions and under normal conditions. After the ﬁ rst year, with respect to

this President’s Lifetime Limited Warranty, Napoleon may, at its discretion, fully discharge all obligations with respect to this

warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).

After the ﬁ rst year, Napoleon will not be responsible for installation, labour, or any other expenses related to the reinstallation

of a warranted part and such expenses are not covered by this warranty. Notwithstanding any provisions contained in the

President’s Lifetime Limited Warranty, Napoleon’s responsibility under this warranty is deﬁ ned as above and it shall not in

any event extend to any incidental, consequential or indirect damages. This warranty deﬁ nes the obligations and liability

of Napoleon with respect to the Napoleon gas appliance and any other warranties expressed or implied with respect to

this product, its components or accessories are excluded. Napoleon neither assumes, nor authorizes any third party to

assume, on its behalf, any other liabilities with respect to the sale of this product. Napoleon will not be responsible for: over-

ﬁ ring, downdrafts, spillage caused by environmental conditions such as rooftops, buildings, nearby trees, hills, mountains,

inadequate vents or ventilation, excessive venting conﬁ gurations, insufﬁ cient makeup air, or negative air pressures which

may or may not be caused by mechanical systems such as exhaust fans, furnaces, clothes dryers, etc. Any damages to

the appliance, combustion chamber, heat exchanger, plated trim or other components due to water, weather damage, long

periods of dampness, condensation, damaging chemicals or cleaners will not be the responsibility of Napoleon.

During the ﬁ rst 10 years Napoleon will replace or repair the defective parts covered by the lifetime warranty at our

discretion free of charge. From 10 years to life, Napoleon will provide replacement parts at 50% of the current retail price.

The manufacturer may require that defective parts or products be returned or that digital pictures be provided to support

the claim. Returned products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be

defective, the manufacturer will repair or replace such defect. Before shipping your appliance or defective components,

your dealer must obtain an authorization number. Any merchandise shipped without authorization will be refused and

returned to sender. Shipping costs are not covered under this warranty. Additional service fees may apply if you are

seeking warranty service from a dealer. Warranty labour allowance is only for the replacement of the warranted part. Travel,

diagnostic tests, shipping and other related charges are not covered by this warranty.

Napoleon products are manufactured under the strict Standard of the world recognized ISO 9001 : 2015 Quality Management

System.

Napoleon products are designed with superior components and materials assembled by trained craftsmen who take great

pride in their work. The burner and valve assembly are leak and test-ﬁ red at a quality test station. The complete appliance is

again thoroughly inspected by a qualiﬁ ed technician before packaging to ensure that you, the customer, receive the quality

product that you expect from Napoleon.

The following materials and workmanship in your new Napoleon gas appliance are warranted against defects for as long

as you own the appliance. This covers: combustion chamber, heat exchanger, stainless / steel burner, Phazer™ logs

and embers, rocks, ceramic glass (thermal breakage only), gold plated parts against tarnishing, porcelainized enameled

components and aluminum extrusion trims.*

Electrical (110V and millivolt) components and wearable parts are covered and Napoleon will provide replacement parts free

of charge during the ﬁ rst year of the limited warranty. This covers: blowers, gas valves, thermal switches, switches, wiring,

remote controls, ignitors, gaskets and pilot assemblies.*

Labour related to warranty repair is covered free of charge during the ﬁ rst year (labour warranty is not applicable for the Gas

Log Sets). Repair work, however, requires the prior approval of an authorized company ofﬁ cial. Labour costs to the account

of Napoleon are based on a predetermined rate schedule and any repair work must be done through an authorized

Napoleon dealer.

* Construction of models vary. Warranty applies only to components included with your speciﬁ c appliance.

Napoleon Gas Appliance President’s Lifetime Limited Warranty

Conditions and Limitations

All speciﬁ cations and designed are subject to change without prior notice due to on-going product improvements. Napoleon is a registered

trademark of Wolf Steel Ltd.

W415-1071 / D / 07.25.16

NAPOLEON CELEBRATING OVER 40 YEARS

OF HOME COMFORT PRODUCTS

PPP

AAAA

PPP

OOOOO

HHHH

7200, Route Transcanadienne, Montréal, Québec H4T 1A3

24 Napoleon Road, Barrie, Ontario, Canada L4M 0G8

214 Bayview Drive, Barrie, Ontario, Canada L4N 4Y8

103 Miller Drive, Crittenden, Kentucky, USA 41030

Phone: 1-866-820-8686

napoleon.com

W415-1071 / F / 11.16.19

ADD MANUAL TITLE

ADD PRODUCT CODE HERE (TRADE GOTHIC LT STD FONT)

Product Name / Code

(MUST use title from Price Book)

ADD ____ ILLUSTRATED

ADD PRODUCT IMAGE

CSA /

INTERTEK

LOGO

$10.00

MODÈLES

INSTALLATEUR:

Laissez ce manual avec l’appareil

PROPRIÉTAIRE:

Conservez ce manuel pour consultation

ultérieure

CONSIGNES DE SÉCURITÉ

- N’entreposez pas et n’utilisez pas d’essence

ou autres liquides et vapeurs inﬂ ammables à

proximité de cet appareil ou tout autre appareil.

- QUE FAIRE SI VOUS DÉTECTEZ UN

ODEUR DE GAZ:

• N’allumez aucun appareil.

• Ne touchez à aucun interrupteur

électrique; n’utilisez aucun téléphone dans

votre immeuble.

• Appelez immédiatement votre fournisseur

de gaz d’un téléphone voisin. Suivez ses

instructions.

• Si vous ne pouvez pas rejoindre votre

fournisseur de gaz, appelez le service des

incendies.

- L’installation et l’entretien doivent être faits par

un installateur qualiﬁ é, une agence d’entretien

ou le fournisseur.

Cet appareil peut être installé dans une maison

préfabriquée (mobile) déjà installée à demeure

si les règlements locaux le permettent.

Cet appareil doit être utilisé uniquement

avec le type de gaz indiqué sur la plaque

d’homologation. Cet appareil ne peut être

converti à d’autres gaz, sauf si une trousse de

conversion est utilisée.

RISQUE D’INCENDIE OU D’EXPLOSION

Incapacité à suivre ces avertissements

exactement peuvent entraîner de grave

blessures, des pertes de vie ou des

dommages matériels.

AVERTISSEMENT!

Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030

Téléphone 1(866)820-8686 • www.napoleon.com • [email protected]

CERTIFIÉ SELON LES NORMES NATIONALES CANADIENNES ET AMÉRICANES:

CSA 2.26 ET ANSI Z21.60 POUR DES APPAREILS DÉCORATIF DE GAZ POUR

INSTALLATION DANS DES FOYERS À COMBUSTIBLES SOLIDES

POUR USAGE INTÉRIEUR SEULEMENT

FRANÇAIS

IF INSTALLATION + OPERATION, ADD SERIAL

NUMBER LABEL HERE

IF SEPARATE MANUALS, ADD “PLACE

BARCODE LABEL ON THE OWNER’S MANUAL”

GL18NE / GL24NE / GL30NE

GL18PE / GL24PE / GL30PE

MANUEL D’INSTALLATION

ET D’OPÉRATION

Série Fiberglow

GL30

(GL30NE illustré)

W415-1071 / F / 11.16.19

consignes de sécurité

• Cet appareil est chaud lorsqu’il

fonctionne et peut causer de graves

brûlures en cas de contact.

• Toute modiﬁ cation apportée à cet

appareil ou aux contrôles peut être

dangereux et est interdit.

• Ne faites pas fonctionner l’appareil avant

d’avoir lu et compris les instructions

d’opération. Omettre d’utiliser l’appareil selon

les instructions d’opération pourrait causer un

incendie ou des blessures.

• S’assurez que la porte vitrée est ouvert ou retiré

de l’appareil lorsque vous allumer le pilote pour

la première fois et lorsque le gaz est épuisé.

• Risque d’incendie ou d’asphyxie, ne faites

pas fonctionner l’appareil avec la vitre retirée

et jamais obstruer l’ouverture sur le devant de

l’appareil.

• Ne branchez pas la soupape à du courant 110 volts, avec les exception de modèles; GSST8 et GT8.

• Risque de brûlures. L’appareil doit être éteint et refroidi avant d’effectuer un entretien.

• N’installez pas de composants endommagés ou incomplets ni des composants substituts.

• Risque de coupures et d’éraﬂ ures. Portez des gants protecteurs, des chaussures de protection et des

lunettes de sécurité lors de l’installation. Les bordures des pièces de métal peuvent être coupantes.

• Ne brûlez pas de bois ou autres matériaux dans cet appareil.

• Assurez-vous d’une quantité sufﬁ sante d’air de combustion et de ventilation. Prévoyez un accès sufﬁ sant

pour entretenir et opérer l’appareil.

• Haute pression endommagera la soupape. Débrancher la tuyauterie d’alimentation en gaz avant de tester la pression

de ligne de gaz à la pression d’essai au-dessus de 1/2 psig. Fermer l’arrêt manuelle du soupape avant de tester la

pression de ligne de gaz à la pression égale ou inférieure à 1/2psig (35mb).

• L’appareil ne doit pas être utilisé au températures au-dessous de zero (32°f / 0°c). Permettre à l’appareil

pour réchauffer au-dessus de zero avant le fonctionnement, avec l’exception de modèles; GSS36,

GSS42; ces appareil sont adaptés pour 0°F / -18°C.

• Les enfants et les adultes devraient être informés des dangers que posent les températures

de surface élevées et se tenir à distance afin d’éviter des brûlures ou que leurs vêtements ne

s’enflamment.

• Les jeunes enfants doivent être surveillés attentivement lorsqu’ils sont dans la même pièce

que l’appareil. Les jeunes enfants et autres personnes à risque sont sujets aux brûlures

accidentelles. Une barrière de protection est recommandée si des individus à risque se

trouvent dans la maison. Aﬁ n de restreindre l’accès à l’appareil, installez une barrière de

protection ajustable pour garder les jeunes enfants ou autres personnes à risque hors de la

pièce et loin des surfaces chaudes.

• Les vêtements et autres matériaux combustibles ne doivent pas être posés sur l’appareil ou à

proximité.

• En raison des températures élevées, l’appareil devrait être placé loin des endroits passants et

loin des meubles et des rideaux.

• Les meubles ou autres objets doivent être gardés à une distance d’au moins 4 pieds (1.22m) du devant

de l’appareil.

• Assurez-vous de disposer de mesures de sécurité adéquates pour empêcher les jeunes enfants de

toucher aux surfaces chaudes.

• Même une fois que l’appareil est éteint, l’appareil demeurera chaud pendant un temps prolongé.

• Consultez votre détaillant local de l’appareil pour connaître les écrans de protection et les protection du

foyer offerts pour protéger les enfants des surfaces chaudes. Ces écrans de protection et les protection

du foyer doivent être ﬁ xés au plancher.

• Tout écrans de protection, garde ou barriére enlevés pour faire l’entretien devront être remis

en place avant d’utiliser l’appareil.

• Il est primordial de garder propres les compartiments de contrôle, les brûleurs, la soufﬂ erie, les bouches

d’air de l’appareil ainsi que le système d’évacuation. L’appareil et son système d’évacuation doivent

être inspectés avant la première utilisation et au moins une fois l’an par un spécialiste en entretien. Un

entretien plus fréquent pourrait être nécessaire en raison des peluches provenant des tapis, literie, etc.

L’emplacement de l’appareil doit être gardé libre de tous matériaux combustibles, essence ou autres

liquides et vapeurs inﬂ ammables.

• Si l’appareil s’éteint, n’allume pas l’appareil jusqu’à ce que vous donner de l’air frais. Si l’appareil

continue de s’éteindre, faire réparer.

Garder propres le brûleur et le compartiment de contrôle.

• Cet appareil ne devra être modiﬁ é en aucun cas.

• Ne laissez pas les ventilateurs soufﬂ er directement sur l’appareil. Empêchez les courants d’air de modiﬁ er

l’a

arence de la ﬂ amme.

LA VITRE CHAUDE CAUSERA

DES BRÛLURES.

NE PAS TOUCHER LA VITRE

AVANT QU’ELLE AIT REFROIDI.

NE JAMAIS LAISSER LES

ENFANTS TOUCHER LA VITRE.

AVERTISSEMENT

Une barriére conçu à réduire le risque de brûlures

causées par le verre chaud est fourni avec l’appareil et

sera installé pour la protection des enfants et d’autres

personnes à risque.

AVERTISSEMENT

W415-1071 / F / 11.16.19

consignes de sécurité

AVERTISSEMENT

• N’utilisez pas une soufﬂ erie intégrée, un échangeur de chaleur intégré ni un autre accessoire non

approuvé pour cet appareil.

• Cet appareil ne doit pas être raccordé au conduit d’une cheminée desservant un autre appareil de

chauffage à combustible solide.

• N’utilisez pas cet appareil si une partie quelconque a été submergée. Contactez immédiatement un

technicien de service qualiﬁ é pour inspecter l’appareil et pour remplacer toute pièce du système de

contrôle et du contrôle du gaz qui aurait été submergée.

• Ne pas opérer l’appareil lorsque la porte vitrée est enlevée, ﬁ ssurée ou brisée. Le remplacement de la

vitre devra être effectué par un technicien de service certiﬁ é ou qualiﬁ é, si équippé.

• Ne frappez pas et ne claquez pas la porte vitrée de l’appareil, si équippé.

• Seulement les portes/façades certiﬁ ées pour l’appareil peuvent être utilisées avec cet

appareil.

• Gardez les matériaux d’emballage hors de la portée des enfants et mettez ces matériaux au rebut de

façon sécuritaire. Comme tous les emballages de plastique, ces matériaux ne sont pas des jouets et

doivent demeurer hors de la portée des enfants et des bébés.

• Le carbone ou la suie ne doit pas se produire dans un appareil sans évent car il peut être distribué dans

une zone habitable de votre maison. Si vous remarquez des signes de carbone ou de suie, éteignez

immédiatement votre appareil et arrangez-le pour le faire entretenir par un technicien qualiﬁ é avant de

l’actionner à nouveau.

• Si équipé, l’écran doivent être (fermez) en place pendant le fonctionnement de l’appareil.

• Lorsque l’appareil est muni de portes d’évacuation de pression, elles doivent demeurer fermées pendant

le fonctionnement de l’appareil aﬁ n d’empêcher les gaz de combustion contenant du monoxyde de

carbone de s’inﬁ ltrer dans la maison. La température des gaz de combustion s’échappant par ces

ouvertures peut aussi causer les matériaux combustibles avoisinants à surchauffer et à prendre feu.

• L’empoisonnement au monoxyde de carbone peut conduire à la mort; les premiers signes d’une intoxication

au monoxyde de carbone ressemblent à la grippe, avec céphalées, vertiges et/ou des nausées. Si vous

présentez ces signes, l’appareil peut ne pas fonctionner correctement. Obtenir l’air frais! Faire réparer

l’appareil. Certaines personnes; les femmes enceintes, les personnes ayant une maladie cardiaque ou

pulmonaire, anémie, ceux sous l’inﬂ uence de l’alcool, ceux à haute altitude sont plus touchées par le

monoxyde de carbone que d’autres. Défaut de garder l’ouverture d’air primaire(s) du brûleur(s) propre peut

entraîner la formation de suies et dommages à la propriété.

• Comme dans le cas de tout appareil à combustion, il est recommandé de faire inspecter et entretenir

votre appareil régulièrement. De même, installez un détecteur de monoxyde de carbone dans la pièce

pour vous protéger, ainsi que votre famille, contre les intoxications (pas applicable pour les appareils pour

l’extérieure).

• Assurez-vous que les distances requises pour les dégagements aux matériaux combustibles sont

respectées lorsque vous installez une tablette décorative ou des tablettes au-dessus de l’appareil. En

raison des températures élevées, un téléviseur ou d’autres composants électroniques pourraient être

endommagés prématurément ou ils pourraient fondre, se déformer ou se décolorer.

• Pour les appareils avec une barriére; si la barriére est endommagée, elle devra être remplacée par la

barriére conçu par le manufacturier pour cet appareil.

• L’installation et la réparation devraient être effectuées par un technicien qualiﬁ é. Il est impératif que

les compartiments de contrôle, le brûleur et les passages de circulation d’air soient gardés propres

aﬁ n de fourni une combustion et une circulation d’air adéquates.

• Produits pour l’extérieur seulement: Cet appareil ne doit pas être installé à l’intérieur ni dans une structure

qui empêche la dissipation des gaz de combustion dans l’environnement extérieur.

• S’il y a lieu, la version de millivolt de cet appareil utilise et requiert un thermocouple à action rapide.

Remplacez uniquement par un thermocouple à action rapide de Wolf Steel ltée.

AVERTISSEMENT:

Ce produit peut vous exposer à des substances chimiques incluant le

plomb et les composés de plomb qui, selon l’État de Californie, causeraient le cancer, et des

substances chimiques incluant le monoxyde de carbone qui, selon d’État de Californie, cause-

raient des malformations congénitales ou autres dangers pour la reproduction.

Pour de plus amples renseignements, visitez le www.P65Warnings.ca.gov.

Isoler l'appareil en fermant la soupape

d'arrêt pendant tout essai de pression

du système d’alimentation en gaz

lorsque les pressions sont de 1/2

lb/po2 (3,5 kPa) ou moins.

RISQUE D'INCENDIE /

RETARD D'ALLUMAGE

AVERTISSEMENT/ADVERTENCIA

Desconectar la válvula/el control

principal de gas del aparato del

caño de suministro cuando se

compruebe la presión del sistema

a más de 1/2 psi (3.5 kPa).

El suministro a alta presión

dañará la válvula/los controles.

Débrancher la soupape de gaz de la

ligne d’alimentation en gaz pendant

les essais de pression de ce

système lorsque les pressions

excèdent 1/2 lb/po2 (3,5 kPa).

Aislar el aparato con su válvula de

cierre durante cualquier

comprobación de la presión de

la cañería de suministro a

una presiónigual o inferior

a 1/2 psi (3.5 kPa).

W415-1071 / F / 11.16.19

tables des matières

NOTE : Les modiﬁ cations, autres qu’éditoriales, sont indiquées par une ligne verticale dans la marge.

1.0 information générales 29

1.1 instructions générales 29

1.2 information générales 30

1.3 dimensions minimaux de l’appareil 30

1.4 plaque d’homologation 30

2.0 installation 31

2.1 conduite de gaz 31

2.2 installation de la butée de registre 32

3.0 finitions 33

3.1 assemblage du chenet et des bornes de chenet 33

3.2 installation des piles 33

3.3 disposition des bûches 34

3.4 composants décoratifs 35

3.5 mise en place du logo 35

3.6 placement des roches optionnelle 36

3.7 installation du système de commande à distance 36

4.0 schéma de câblage 37

5.0 opération 38

5.1 veilleuse sur demande 39

6.0 réglages 40

6.1 réglage de la veilleuse 40

6.2 réglage du venturi 40

6.3 caractéristiques des ﬂ ammes 41

7.0 entretien 42

8.0 pièces de rechange 43

9.0 guide de dépannage 45

10.0 garantie 47

W415-1071 / F / 11.16.19

information générales

1.0 information générales

Nettoyez soigneusement la cheminée, le conduit et l’appareil

avant d’y installer le nouvel appareil. Ne brûlez pas de

combustibles solides dans un appareil équipé de cet ensemble

de bûches à gaz.

L’installation de cet appareil doit être conforme aux codes

locaux. En l’absence de codes locaux, elle doit se

conformer aux normes ANSI Z.223.1 ou CAN/CGA B149.

Ne faites pas fonctionner l’appareil à proximité d’essence

ou autres liquides et vapeurs inﬂ ammables. Gardez

l’emplacement libre de tout autre matériau combustible.

La soupape de l’appareil doit être débranchée de la ligne

d’alimentation en gaz pendant tout essai de pression de ce système.

Les pratiques d’installation peuvent varier d’une région à l’autre. Il est donc important de connaître les normes

spéciﬁ ques qui s’appliquent à votre région. Par exemple dans l’État du Massachusetts :

• Ce produit doit être installé par un plombier certiﬁ é ou un installateur pour le gaz lorsque installé

dans le Commonwealth du Massachusetts.

• Le registre de l’appareil doit être enlevé ou bloqué en le soudant en position ouverte avant d’installer un

encastré ou un ensemble de bûches à gaz.

• La soupape d’arrêt doit être un robinet à gaz avec une poignée en T.

• Le raccord ﬂ exible ne doit pas mesurer plus que 36 pouces.

• L’appareil n’est pas approuvé pour installation dans une chambre à coucher ou une salle de bain à moins

d’être un appareil avec une chambre de combustion scellée à évacuation directe.

• Un détecteur de monoxyde de carbone est requis dans toutes les pièces contenant des appareils

alimentés au gaz.

Aucune alimentation électrique externe (110 volts ou 24 volts) n’est requise pour le fonctionnement du système.

Nous suggérons que nos

appareils au gaz soient installés

et que l'entretien soit effectué

par des professionnels certi-

fiés par le National Fireplace

Institute® (NFI) comme

spécialiste du gaz NFI.

1.1 instructions générales

AVERTISSEMENT

• Allumez toujours la veilleuse, que ce soit pour la première fois ou lorsque l’approvisionnement en gaz est

épuisé, avec la porte vitrée ouverte ou retirée.

• Prévoyez un accès sufﬁ sant pour entretenir et opérer l’appareil.

• Assurez-vous d’une quantité sufﬁ sante d’air de ventilation.

• N’obstruez jamais l’ouverture de l’appareil.

• Les objets placés devant l’appareil doivent être gardés à une distance d’au moins 48 po (121,9cm) de la

face vitrée de l’appareil.

• Les surfaces autour et surtout au-dessus de l’appareil peuvent devenir chaudes. Ne touchez pas l’appareil

quand il fonctionne.

• Risque d’incendie ou d’explosion.

• Les pressions élevées endommageront la soupape. L’alimentation en gaz doit être débranchée pendant

les essais de pression de ce système lorsque les pressions d’essai excèdent 1/2 lb / po

. Fermez la

soupape d’arrêt manuelle pendant tout essai de pression du système d’alimentation en gaz lorsque la

pression est de 1/2 lb / po

(35mb) ou moins.

• N’utilisez que les accessoires optionnels et les pièces de rechange approuvés par Wolf Steel pour cet

appareil. L’utilisation d’accessoires non listés (soufﬂ erie, portes, persiennes, moulures, composants de

gaz, composants d’évacuation, etc.) pourrait être non sécuritaire et annulera la garantie et la certiﬁ cation.

• N’utilisez pas d’encastré de soufﬂ erie, encastré d’échangeur thermique ou tout autre accessoire non

approuvé pour cet appareil.

W415-1071 / F / 11.16.19

information générales

1.2 information générales

1.3 dimensions minimaux de l’appareil

N’installez pas l’ensemble de bûches à gaz

dans un foyer plus petit que ce qui est indiqué

dans le tableau.

ENSEMBLE HAUTEUR LARGEUR PROFONDEUR

GL18 18” 22” 14”

GL24 20” 28” 14”

GL30 22” 34” 14”

GL18 GL24 GL30

GNPGNPGNP

Altitude (PI) 0-4,500 0-4,500 0-4,500

Débit maximal (BTU/h) 55,000 60,000 65,000

Pression minimale d’alimentation

en gaz

4.5“ de

colonne

d’eau

11“ de

colonne

d’eau

4.5“ de

colonne

d’eau

11“ de

colonne

d’eau

4.5“ de

colonne

d’eau

11“ de

colonne

d’eau

Pression maximale d’alimentation

en gaz

7“ de

colonne

d’eau

13“ de

colonne

d’eau

7“ de

colonne

d’eau

13“ de

colonne

d’eau

7“ de

colonne

d’eau

13“ de

colonne

d’eau

Pression au collecteur (lorsque la

gaz circule)

3.5“ de

colonne

d’eau

10“ de

colonne

d’eau

3.5“ de

colonne

d’eau

10“ de

colonne

d’eau

3.5“ de

colonne

d’eau

10“ de

colonne

d’eau

1.4 plaque d’homologation

LA PLAQUE D’HOMOLOGATION EST ATTACHÉE PAR UNE CHAÎNE AU SUPPORT DE L’ALLUMEUR

PIÉZO ET EST GÉNÉRALEMENT RANGÉE SOUS L’ASSEMBLAGE.

Cette illustration est à titre de référence seulement. Consultez la plaque d’homologation pour obtenir l’information

précise.