Microwave Oven
User manual
ME11A7710D*
2 English
Contents
ContentsContents
Important safety instructions 3
Setting up your new microwave oven 10
Checking the parts 10
Setting up your microwave oven 11
Learning about the control panel 11
Set Time 12
Set Date 12
Sound 12
System Settings 12
Smart Control 14
Voice Control 14
Auto Connectivity 15
Using your microwave oven 16
Turntable (On/Off) 16
Kitchen Timer 16
Child Lock 16
Back Button 17
More/Less Feature 17
Stop Button 17
Eco Mode 17
+30 sec 17
Cooktop Lamp (High/Low/Off) 18
Vent Fan (Boost/High/Medium/Low/Off) 18
Popcorn 18
Reheat 18
Defrost 19
Sensor Cook 20
Auto Cook 21
Microwave 25
Power levels 25
One-stage cooking 25
Multi-stage cooking (maximum of 2 stages) 25
Cookware guide 26
Recommended cooking utensils 26
Limited use items 26
Not recommended 26
Testing utensils 26
Cooking guide 27
Cooking techniques 27
General cooking recommendations 28
Guide for cooking eggs in your microwave 28
Guide for cooking vegetables in your microwave 28
Cleaning and maintaining your microwave oven 29
Cleaning the exterior 29
Cleaning under your microwave oven 29
Cleaning the control panel 29
Cleaning the door and door seals 29
Cleaning the interior 29
Cleaning the turntable and roller rings 29
Storing and repairing your microwave oven 30
Replacing the cooktop/night light 30
Replacing the oven light 31
Cleaning the grease lter 31
Replacing the charcoal lter 32
Troubleshooting 33
Check points 33
Information codes 37
Appendix 37
Specications 37
Warranty (USA) 38
Warranty (CANADA) 40
English 3
Important safety instructions
SAVE THESE INSTRUCTIONS
Important safety instructions
Congratulations on your new Samsung microwave oven. This manual contains
important information on the installation, use and care of your appliance. Please
take time to read this manual to take full advantage of your microwave oven’s
many benets and features.
WHAT YOU NEED TO KNOW
ABOUT SAFETY INSTRUCTIONS
Warnings and Important Safety Instructions in this manual do not cover all
possible conditions and situations that may occur. It is your responsibility to use
common sense, caution, and care when installing, maintaining, and operating your
microwave oven.
PRECAUTIONS TO AVOID
POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY
A. Do not attempt to operate this oven with the door open since open-door
operation can result in harmful exposure to microwave energy. It is important
not to defeat or tamper with the safety interlocks.
B. Do not place any object between the oven front face and the door or allow
soil or cleaner residue to accumulate on the sealing surface.
C. Do not operate the oven if it is damaged. It is particularly important that the
oven door close properly and that there is no damage to the:
1. Door (bent),
2. Hinges and latches, (broken or loosened),
3. Door seals and sealing surface.
D. The oven should not be adjusted or repaired by anyone except properly
qualied service personnel.
IMPORTANT SAFETY SYMBOLS
AND PRECAUTIONS
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or property
damage.
CAUTION
To reduce the risk of re, explosion, electric shock, or personal injury when using
your microwave oven, follow these basic safety precautions.
Do NOT attempt.
Unplug the power plug from the
wall socket.
Do NOT disassemble.
Make sure the machine is
grounded to prevent electric shock.
Do NOT touch. Call the service center for help.
Follow directions explicitly. Note
These warning signs are here to prevent injury to you and others. Please follow
them explicitly. After reading this section, keep it in a safe place for future
reference.
4 English
Important safety instructions
Important safety instructions
SAVE THESE INSTRUCTIONS
9. This appliance should be repaired or serviced only by qualied service
personnel. Contact the nearest authorized service facility for examination,
repair, or adjustment.
10. Do not cover or block any openings on the appliance.
11. Do not tamper with or make any adjustments or repairs to the door.
12. Do not store this appliance outdoors. Do not use this product near water, for
example, near a kitchen sink, in a wet basement, near a swimming pool, or
similar locations.
13. Do not immerse the cord or plug in water.
14. Keep the cord away from heated surfaces. (including the back of the oven).
15. Do not let the cord hang over the edge of a table or counter.
16. When cleaning surfaces of the door and oven that come together when the
door closes, use only mild, nonabrasive soaps, or detergents applied with a
sponge or soft cloth. Unplug the plug before cleaning.
17. To reduce the risk of re in the oven cavity:
a. Do not overcook food. Carefully attend the appliance when paper, plastic,
or other combustible materials are placed inside the oven to facilitate
cooking.
b. Remove wire twist-ties from paper or plastic bags before placing the bags
in the oven.
c. If materials inside the oven ignite, keep the oven door closed, turn the
oven off, and disconnect the power cord, or shut off the power at the fuse
or circuit breaker panel. If the door is opened, the re may spread.
d. Do not use the cavity for storage purposes. Do not leave paper products,
cooking utensils, or food in the cavity when not in use.
18. Liquids, such as water, milk, coffee, or tea can be overheated beyond the
boiling point without appearing to be boiling. Visible bubbling or boiling when
the container is removed from the microwave oven is not always present.
THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN
THE CONTAINER IS DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED
INTO THE LIQUID. To reduce the risk of injury:
a. Do not overheat liquid.
b. Stir liquid both before and halfway through heating it.
c. Do not use straight-sided containers with narrow necks.
CALIFORNIA PROPOSITION
65 WARNING
WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov
WARNING
To reduce risk of burns, electric shock, re, personal injury or exposure to
excessive microwave energy:
1. Read all safety instructions before using the appliance.
2. Read and follow the specic PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY on page 3.
3. This appliance must be grounded. Connect only to properly grounded outlets.
See Important Grounding instructions on page 5 of this manual.
4. Install or locate this appliance only in accordance with the provided
installation instructions.
5. Some products such as whole eggs and sealed containers (for example, closed
glass jars) can explode if heated rapidly. Never heat them in a microwave
oven.
6. Use this appliance only for its intended use as described in the manual. Do not
put corrosive chemicals or vapors in or on this appliance. This type of oven is
specically designed to heat, cook, or dry food. It is not designed for industrial
or laboratory use.
7. As with any appliance, close supervision is necessary when it is used by
children. Keep children away from the door when opening or closing it as they
may bump themselves on the door or catch their ngers in the door.
8. Do not operate this appliance if it has a damaged cord or plug, if it is not
working properly, or if it has been damaged or dropped.
English 5
Important safety instructions
SAVE THESE INSTRUCTIONS
WARNING
Improper use of the grounding plug can result in a risk of electric shock.
• Plug into a grounded, 3 pronged outlet. Do not remove the third (grounding)
prong. Do not use an adaptor or otherwise thwart the safety function of the
grounding plug.
• Consult a qualied electrician or service person if you do not understand
the grounding instructions or if you are not sure if the appliance is properly
grounded.
• We do not recommend using an extension cord with this appliance. If the
power-supply cord is too short, have a qualied electrician or serviceman
install an outlet near the appliance. However, if it is necessary to use an
extension cord, read and follow the “Use of Extension Cords” section below.
USE OF EXTENSION CORDS
A short power-supply cord is provided to reduce the risk of your becoming
entangled in or tripping over a longer cord. Longer cord sets or extension cords
are available and you can use them if you exercise care. If you use a long cord or
an extension cord:
1. The marked electrical rating of the cord set or extension cord should be at
least as great as the electrical rating of the appliance.
2. The extension cord must be a grounding-type 3-wire cord and it must be
plugged into a 3-slot outlet.
3. The longer cord should be arranged so that it will not drape over the
counter top or tabletop where it can be pulled on by children or tripped over
accidentally. If you use an extension cord, the interior light may icker and the
speed of the blower may vary when the microwave oven is on. Cooking times
may be longer too.
d. After heating, allow the container to stand in the microwave oven for a
short time before removing the container.
e. Use extreme care when inserting a spoon or other utensil into the
container.
19. Oversized foods or oversized metal utensils should not inserted into the
microwave oven as they may cause a re or risk of electric shock.
20. Do not clean the microwave with a metal scouring pad. A piece of metal could
come off the pad, contact electrical parts, and cause an electric shock.
21. Do not put paper products into the oven when you are operating it in the
toaster mode.
22. Do not store any materials, other than manufacturer’s recommended
accessories, in this oven when not in use.
23. Do not cover the racks or any other part of the oven with metal foil. This will
cause the oven to overheat.
CAUTION
1. Clean Ventilating Hoods Frequently - Grease should not be allowed to
accumulate on the hood of the lter.
2. When aming foods under the hood, turn the fan on.
3. Use care when cleaning the vent-hood lter. Corrosive cleaning agents, such
as lye-based oven cleaner, may damage the lter.
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of an electrical short circuit,
grounding reduces the risk of electric shock by providing an escape wire for the
electrical current. This appliance is equipped with a cord that includes a grounding
wire and a grounding plug. The plug must be plugged into an outlet that is
properly installed and grounded.
6 English
Important safety instructions
Important safety instructions
SAVE THESE INSTRUCTIONS
This appliance must be properly grounded. Read and follow the specic
“Grounding instructions” found in the beginning of this section. Do not
ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, re, an explosion, or problems with the
product.
• Never plug the power cord into a socket that is not grounded correctly
and make sure that it is grounded in accordance with local and national
codes.
Do not cut or remove the third (ground) prong from the power cord under
any circumstances.
The microwave requires a separate branch circuit single grounded outlet of
at least 15A and max of 20A.
Do not install this appliance in a humid, oily, or dusty location, or in a
location exposed to direct sunlight or water (rain drops).
• This may result in electric shock or re.
Plug the power plug into the wall socket rmly. Do not use a damaged
power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or re.
Do not mount over a sink.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the
power cord, insert the power cord between objects, or push the power cord
into the space behind the appliance.
• This may result in electric shock or re.
Do not pull the power cord when you unplug the oven.
• Unplug the oven by pulling the plug only.
• Failing to do so may result in electric shock or re.
If the power plug or power cord is damaged, contact your nearest service
center for a replacement or repair.
CRITICAL INSTALLATION
WARNINGS
This appliance must be installed by a qualied technician or service
company.
• Failing to have a qualied technician install the oven may result in
electric shock, re, an explosion, problems with the product, or injury.
Unpack the oven, remove all packaging material and examine the oven for
any damage such as dents on the interior or exterior of the oven, broken
door latches, cracks in the door, or a door that is not lined up correctly.
If there is any damage, do not operate the oven and notify your dealer
immediately.
Make sure to install your oven in a location with adequate space.
Remove all foreign substances such as dust or water from the power plug
terminals and contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failing to do so may result in electric shock or re.
Plug the power cord into a properly grounded 3 pronged outlet. Your oven
should be the only appliance connected to this circuit.
• Sharing a wall socket with other appliances, using a power strip, or
extending the power cord may result in electric shock or re.
• Do not use an electric transformer. It may result in electric shock or re.
• Ensure that the voltage, frequency and current provided match the
product’s specications. Failing to do so may result in electric shock or
re.
Keep all packaging materials out of the reach of children. Children may use
them for play.
English 7
Important safety instructions
SAVE THESE INSTRUCTIONS
In the event of a grease re on the surface units below the microwave oven,
smother the aming pan on the surface unit by covering the pan completely
with a lid, a cookie sheet, or a at tray.
Never leave surface units beneath your microwave oven unattended at high
heat settings. Boil overs cause smoking and greasy spillovers that may ignite
and spread if the vent fan is operating. To minimize automatic fan operation,
use adequate sized cookware and use high heat on surface units only when
necessary.
If materials inside the microwave oven should ignite, keep the oven door
closed, turn the oven off and disconnect the power cord, or shut off power at
the fuse or circuit breaker panel. If the door is opened, the re may spread.
• Always observe safety precautions when using your microwave oven.
Never try to repair the oven on your own. There is dangerous voltage
inside. If the oven needs to be repaired, contact an authorized service
center near you.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Because a high voltage current enters the product chassis during
operation, opening the chassis can result in electric shock or re.
• You may be exposed to electromagnetic waves.
• If your microwave oven requires repair, contact your nearest Samsung
service center.
If any foreign substance such as water enters the microwave, unplug it, and
then contact your nearest service center.
• Failing to do so may result in electric shock or re.
INSTALLATION CAUTIONS
Position the oven so that the plug is easily accessible.
• Failing to do so may result in electric shock or re due to electric
leakage.
Unplug the oven when it is not being used for long periods of time or during
a thunder/lightning storm.
• Failing to do so may result in electric shock or re.
CRITICAL USAGE WARNINGS
If the microwave appliance is ooded, please contact your nearest Samsung
service center. Failing to do so may result in electric shock or re.
Read and follow the specic “Precautions to Avoid Possible Exposure
to Excessive Microwave Energy”, found in the beginning of this Safety
Information Section.
If the microwave generates a strange noise, a burning smell or smoke,
unplug it immediately and contact your nearest Samsung service center.
• Failing to do so may result in electric shock or re.
In the event of a gas leak (propane gas, LP gas, etc.), ventilate the room
immediately. Do not touch the microwave, power cord, or plug.
• Do not use a ventilating fan.
• A spark may result in an explosion or re.
Take care that the door or any of the other parts do not come into contact
with your body while the microwave is cooking or just after cooking.
• Failing to do so may result in burns.
8 English
Important safety instructions
Important safety instructions
SAVE THESE INSTRUCTIONS
USAGE CAUTIONS
If the surface of the microwave is cracked, turn it off.
• Failing to do so may result in electric shock.
Dishes and containers can become hot. Handle with care.
Hot foods and steam can cause burns. Carefully remove container coverings,
directing steam away from your hands and face.
Remove lids from baby food before heating. After heating baby food, stir
well to distribute the heat evenly. Always test the temperature by tasting
before feeding the baby. The glass jar or surface of the food may appear to
be cooler than the food in the interior, which can be so hot that it will burn
the infant’s mouth.
Make sure all cookware used in your microwave oven is suitable for
microwaving.
Use microwavable cookware in strict compliance with such manufacturer’s
recommendations.
Do not stand on top of the microwave or place objects (such as laundry, oven
covers, lighted candles, lighted cigarettes, dishes, chemicals, metal objects,
etc.) on the appliance.
• Items, such as a cloth, may get caught in the door.
• This may result in electric shock, re, problems with the product, or
injury.
Do not operate the appliance with wet hands.
• This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the
appliance.
• As well as being harmful to humans, it may also result in electric shock,
re or problems with the product.
Do not place the appliance over a fragile object such as a sink or glass
object.
• This may result in damage to the sink or glass object.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while the
appliance is in operation.
• Plugging the power plug into the wall socket again may cause a spark
and result in electric shock or re.
Keep all packaging materials well out of the reach of children. Packaging
materials can be dangerous to children.
• If a child places a bag over its head, the child can suffocate.
Do not let children or any person with reduced physical, sensory or mental
capabilities use this appliance unsupervised. Make sure that the appliance is
out of the reach of children.
• Failing to do so may result in electric shock, burns, or injury.
Do not touch the inside of the appliance immediately after cooking. The
inside of the appliance will be hot.
• The heat on the inside of your microwave oven can cause burns.
Do not put aluminum foil (except as specically directed in this manual),
metal objects (such as containers, forks, etc.), or containers with golden or
silver rims into the microwave.
• These objects can cause sparks or a re.
Do not use or place ammable sprays or objects near the microwave oven.
• Heat from the microwave can cause ammable sprays to explode or
burn.
• Failing to do so may result in electric shock or injury.
Do not tamper with or make any adjustments or repairs to the door. Under
no circumstances should you remove the outer cabinet.
Do not store or use your microwave oven outdoors.
English 9
Important safety instructions
SAVE THESE INSTRUCTIONS
CRITICAL CLEANING
INSTRUCTIONS
Do not clean the appliance by spraying water directly onto it.
Do not use benzene, thinner, or alcohol to clean the appliance.
• This may result in discoloration, deformation, damage, electric shock, or re.
Before cleaning or performing maintenance, unplug the appliance from the wall
socket. Then, remove food waste from the door and cooking compartment.
• Failing to do so may result in electric shock or re.
Take care not to hurt yourself when cleaning the appliance.
(external/internal)
• You may hurt yourself on the sharp edges of the appliance.
Do not clean the appliance with a steam cleaner.
• This may result in corrosion.
Keep the inside of your microwave oven clean. Food particles or spattered oils
stuck to the oven walls or oor can cause paint damage and reduce the efciency
of the oven.
Do not put your face or body close to the appliance while it is cooking or
when opening the door just after cooking.
• Take care that children do not come too close to the appliance.
• Failing to do so may result in children burning themselves.
Do not place food or heavy objects over the door.
• When you open the door, the food or object may fall and this may result
in burns or injury.
Do not abruptly cool the door, the inside of the appliance, or the dish by
pouring water over it during or just after cooking.
• This may result in damage to the appliance. The steam or water spray
may result in burns or injury.
Do not cook without the glass tray in place on the oven oor. Food will not
cook properly without the tray.
Do not defrost frozen beverages in narrow-necked bottles. The containers
can break.
Do not scratch the glass of your microwave oven door with a sharp object.
• This may result in the glass being damaged or broken.
Do not store anything directly on top of the appliance when it is in
operation.
Do not use sealed containers. Remove seals and lids before use. Sealed
containers can explode due to buildup of pressure even after the oven has
been turned off.
10 English
Setting up your new microwave oven
Setting up your new microwave oven
* Hardware kit
(Screws & Brackets)
Manuals
(User & Installation)
Templates
(Top & Wall)
NOTE
If you need an accessory marked with an * (asterisk), please contact the Samsung
Call Center using the phone number listed on the last page of this manual or visit
our on-line parts web site at www.samsungparts.com.
Setting up your new microwave oven
Be sure to follow these instructions closely so that your new microwave oven
works properly.
Checking the parts
Carefully unpack your microwave oven, and make sure you’ve received all the
parts shown below. If your microwave oven was damaged during shipping, or if
you do not have all the parts, contact the Samsung Call Center.
(Refer to the WARRANTY AND SERVICE INFORMATION on page 38.)
Microwave oven
* Glass tray * Roller guide ring * Grease Filters (2ea)
* Charcoal lters (2ea) * Exhaust adaptor
English 11
Setting up your new microwave oven
Learning about the control panel
01
02
08
11
03
04
05
07
10
13
06
09
12
14
01 Popcorn Button
02 Reheat Button
03 Defrost Button
04 Number Pad
05 Back Button
06 More Functions Button
07 Left Button
08 OK Button
09 Right Button
10 STOP Eco Button
11 +30sec Button
12 START Button
13 Light Button (Hi/Low/Off)
14 Vent Button(4 Speed & On/Off)
Setting up your microwave oven
damp clothdamp cloth
1. Open the door by pulling the handle on
the right side of the door.
2. Wipe the inside of your microwave
oven with a damp cloth.
indentationindentation
pre-assembled roller ringpre-assembled roller ring
3. Install the pre-assembled ring into
the indentation at the center of the
microwave oven.
glass trayglass tray
coupler
4. Fit the center of the glass tray to the
coupler.
glass trayglass tray
12 English
Setting up your new microwave oven
Setting up your new microwave oven
Sound
You can turn the sound on or off.
1
2 34 2 45
1. Touch and hold the More Functions
button.
2. Touch < or > button until display shows
Sound.
3. Touch the OK button.
4. Use < or > button to select a setting.
5. Touch the OK button.
System Settings
You can customize your new microwave oven to suit your preferences.
To customize:
1
2 34 2 45
1. Touch and hold the More Functions
button until display shows System
Settings.
2. Touch < or > button to select a function
you want to customize.
3. Touch the OK button.
4. Touch < or > button to select a setting.
5. Touch the OK button.
Set Time
Your microwave oven is equipped with a built-in clock. Set the clock when rst
installing your microwave oven and after a power failure. The time is displayed
whenever the microwave oven is not being used.
1
2 35 2 55
4
4
1. Touch the More Functions button.
2. Touch < or > button until display shows
Set Time.
3. Touch the OK button.
4. Use the numeric buttons to enter hour,
touch OK button, use numeric buttons
again to enter minutes and then touch
OK button.
5. For 12 hour display mode, touch < or >
button to set AM or PM and then touch
OK button.
Set Date
Set the date when rst installing your microwave oven and after a power failure.
1
2 3 2
4
4
1. Touch and hold the More Functions
button.
2. Touch < or > button until display shows
Set Date.
3. Touch the OK button.
4. Use the numeric buttons to enter the
month, touch OK button, use numeric
buttons to enter day, touch OK button,
use numeric buttons again to enter
year and then touch OK button.
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Setting up your new microwave oven
NOTE
• If you change your mind while adjusting a setting, touch the
button to go
back, and then adjust the setting again.
• If there is a power interruption, you will need to reset these options.
• If the clock is set for standard time, the Daylight Savings Time Adjustment
function allows you to change the time easily without needing to reset the
clock. Daylight Saving Time begins for most of the United States at 2 a.m. on
the rst Sunday of April and reverts to Standard time at 2 a.m. on the last
Sunday of October.
• If the Filter Remind function is ON, the microwave will remind you to clean or
replace the grease lter every four months. When it is time to clean or replace
the grease lter, the microwave displays the “Filter” message to remind you to
clean or replace the grease lter. To remove the message, touch the number
0 when the microwave is in standby mode. If you don`t want to receive this
message, set the Filter Remind function off in Options.
The functions and options are listed in the table below.
No. Function Description Options
1 Wi-Fi
The Wi-Fi function can be
turned on and off.
On
Off
2
Screen time
out
Scren time out options are
5 min, 10 min, 15 min and
always on.
5 min
10 min
15 min
Always On
3 Time Format
The clock can display in
either the 12 hr or 24 hr
time mode.
12 hr
24 hr
4 Weight Unit
Weight option can display
in either pounds or
kilograms.
lb
kg
5
Remind End
Signal
The remind end signal can
be turned on and off.
On
Off
6
Daylight
Saving Time
The time can be advanced
one hour for DST without
resetting the clock.
On(to advance one hour)
Off(to go back one hour)
7 Filter Remind
The lter remind function
can be turned on and off.
On
Off
8 My Pattern
The my pattern function
can be turned on and off.
It will let you see the most
used cooking mode rst
on the display.
On
Off
9 Demo mode
The demo mode can be
turned on and off.
On
Off
10 Reset
You can reset the settings
of you microwave oven.
Reset
14 English
Setting up your new microwave oven
Setting up your new microwave oven
Voice Control
To use the microwave oven’s Voice Control function, you need Bixby / Amazon
Alexa App / Google Assistant App on your mobile device.
Bixby
Start conversation with Bixby on SAMSUNG mobile by saying “Hi Bixby” or by
pressing the side key.
Function “Hi Bixby”
Turn Off/Stop • Cancel the microwave
• Turn off the microwave
Check Time • Check the remaining time of the microwave
• How much time is left on the microwave timer?
Check
Status • Check the microwave status
• Check the status of the microwave
MW Hood Control • Turn on/off the microwave hood light
• Trun on/off hood power of microwave
• Turn on/off hood fan of microwave
• Set the microwave hood fan speed to high/mid/low
Amazon Alexa & Google Assistant
Samsung smart home appliances are supported by SmartThings skill in Alexa &
action in Google Assistant.
Installation Guide
Here’s how to link SmartThings account into Amazon Alexa or Google Assistant.
SmartThings App and Alexa App(or Google Assistant App) Should be installed on
your phone.
1. Setup the supported devices to SmartThings.
2. After device setup, tap + button on the screen.
Smart Control
To use the microwave oven’s Smart Control, you must download the SmartThings
app to a mobile device. Functions operated by the SmartThings app may not work
smoothly if communication conditions are poor or the microwave oven is installed
in a place with a weak Wi-Fi signal.
How to connect the microwave oven
1. Download and open the SmartThings app on your smart device.
2. Follow the app’s on-screen instructions to connect your microwave oven.
3. To operate smart control function from the microwave oven, touch and hold
OK button for 3 seconds.
4. Once the process is complete, the
icon appears on your microwave oven
display and the app will conrm you are connected.
5. If the connection icon does not turn on, follow the instruction on the app to
reconnect.
Microwave Oven remote control using the SmartThings app
Microwave Oven Monitoring Check the status of the microwave oven
Microwave Oven Remote Control Remotely control vent fan speed/cooktop
lamp
NOTE
For safety reasons, you cannot turn on the microwave oven remotely and you
must specify the cooking time to enable remote control.
Smart Control will not work properly if the Wi-Fi Connection is unstable.
English 15
Setting up your new microwave oven
Auto Connectivity
Auto Connectivity function lets you quickly connect the hood via Wi-Fi with a
compatible Samsung cooktop after the hood and cooktop have been paired. To
turn the function on, press the Auto Connectivity button in SmartThings App. To
disconnect the hood and cooktop, press the Auto Connectivity button again. While
the hood and cooktop are connected, the hood fan will automatically turn on when
you turn on the cooktop.
The hood fan will also turn off automatically when you turn off the cooktop.
NOTE
Auto connectivity function may not work normally when the temperature is set
high.
3. Tap ‘Voice assistant’ and link your Samsung account to Amazon Alexa.
(or Google Assistant)
4. Check the devices are visible on Amazon Alexa app. Then account linking is
complete. (Check the devices are visible and set the location(home&room) of
devices in Google home app. Then account linking is complete.)
Function “Alexa”
“Ok Google”
Turn Off/
Stop
• Turn off the microwave
• Stop the microwave
• Turn off the microwave
• Stop the microwave
Pause • Pause the microwave • Pause the microwave
Check Status • Is the microwave running?
• Is the microwave on?
• Is the microwave running?
• Is the microwave on?
MW Hood
Control
• Turn on/off the (hood light,
hood lamp, lamp, light) on
microwave
• Turn on/off the (hood light,
hood lamp)
• Set the microwave
(brightness, light level,
lamp level) to [low, high]
• Turn on/off the (hood,
fan, hood fan) on
microwave[device name]
• Turn on/off the (hood, hood
fan)
• Set the microwave (hood,
fan, hood fan) speed to
[low, medium, high]
• Turn on/off the microwave
(light, lamp)
• Turn on/off the (hood light,
hood lamp)
• Set the microwave
(brightness, light level,
lamp level) to [low, high]
• Turn on/off the (hood, fan,
hood fan) on microwave
• Turn on/off the (hood, hood
fan)
• Set the microwave (hood,
fan, hood fan) speed to
[low, medium, high]
NOTE
For safety reasons, you cannot turn on the microwave oven remotely.
16 English
Using your microwave oven
Using your microwave oven
Kitchen Timer
Your microwave has a built-in timer function - the Kitchen Timer. Use the Kitchen
Timer for timing up to 99 minutes, 99 seconds.
1
2
3
5
2
2
1. Touch the More Functions button.
2. Touch < or > button until display shows
Timer and then use numeric buttons to
set the time.
3. Touch the OK button.
4. The display counts down, and then
beeps when the time has elapsed.
5. To cancel the timer setting, touch the
button.
Child Lock
The Child Lock function allows you to lock all buttons so that the microwave oven
cannot be operated by children accidentally.
1
2
3
2
Activating
1. Touch the More Functions button.
2. Touch < or > button until display shows
Lock.
3. Touch the OK button.
Deactivating
1. Touch and hold the More Functions
button until the lock function is
deactivated.
Using your microwave oven
Turntable (On/Off)
1
2 34 2 44
1. Touch the More Functions button.
2. Touch < or > button until display shows
Turn Table.
3. Touch the OK button.
4. Touch < or > and then touch OK button
to set the function on/off.
NOTE
You can use this feature only on manual cooking mode.
If the turntable does not rotate for an extended period of time, food may burn.
For best cooking results, leave the turntable feature on.
CAUTION
The turntable may become too hot to touch.
Use pot holders to handle the turntable during and after cooking.
English 17
Using your microwave oven
Stop Button
The STOP button allows you to clear instructions you have entered.
It also allows you to pause your microwave oven’s cooking cycle, so that you can
check the food.
• To pause the oven during cooking, touch the STOP button once. To restart,
touch the START button.
• To stop cooking, erase instructions, and return the oven display to the time of
day, touch the STOP button twice.
Eco Mode
1
Eco Mode reduces standby power usage.
When you touch the STOP Eco button once,
the display will go out and the microwave
shifts to a mode which minimizes power
usage. To cancel the Eco mode, touch any
other button.
+30 sec
This feature offers a convenient way to increase cooking time in manual cooking
mode.
1 2
1. In standby mode, touching +30 sec
button will add 30 seconds of
microwave mode.
2. If the oven is in manual cooking mode,
touching +30 sec button will add
cooking time by 30 seconds.
Back Button
The button allows you to un-do the action you have just entered.
• To un-do the action you have just entered, touch the
button and then re-
enter the instructions.
• To cancel a timer setting, touch the
button.
More/Less Feature
The more/less feature allows you to adjust the cooking time during manual
cooking mode.
12
1. To add more cooking time during
manual cooking mode, touch the >
button. Each time you touch the >
button, cooking time will be increased
by 10 seconds.
2. To reduce cooking time during manual
cooking mode, touch the < button. Each
time you touch the < button, cooking
time will be decreased by 10 seconds.
18 English
Using your microwave oven
Popcorn
You can cook popcorn easily using the Popcorn button. You do not need to set
either the cooking time or the power level.
3
3
2
1. Put a bag of unpopped popcorn on the
tray.
2. Touch the Popcorn button.
3. Touch OK or START button. The
microwave oven will automatically
operate by sensing the popcorn inside.
(3-3.5 OZ)
Reheat
You can reheat foods easily using the Reheat button. You do not need to set either
the cooking time or the power level.
3 4 33
4
2
1. Put the food on the tray.
2. Touch Reheat button.
3. Touch OK and select food item by
touching < or > button.
4. Touch OK or START button. The
microwave oven will automatically
operate by sensing the food inside.
Cooktop Lamp (High/Low/Off)
1
Touch the
button to turn the cooktop
lamp on or off. Touch the button once for
high, twice for low and three times to turn
the cooktop lamp off.
Vent Fan (Boost/High/Medium/Low/Off)
The vent fan removes steam and other vapors that result from cooking on the
cooktop below.
1
Touch the button once for boost fan,
twice for high fan, three times for medium
fan and four times for low fan speed. Touch
the
button ve times to turn the fan off.
NOTE
The exhaust fan’s speed may decrease when the oven’s cooking function is
activated.
NOTE
The Vent Fan protects the microwave from excess heat.
It automatically turns on if it senses too much heat. If you have turned the fan on,
you may nd that you cannot turn it off. The fan will automatically turn off when
the internal parts are cool. It may stay on for 30 minutes or more after the cooktop
and microwave controls are turned off.
Using your microwave oven
English 19
Using your microwave oven
Defrost
To thaw frozen foods, enter the weight of the food, and the microwave
automatically sets the defrosting time, power level, and standing time.
1
3
3
2
1. Touch the Defrost button.
2. Touch the numeric buttons to directly
enter the weight of the food.
(0.1-6.0 lbs. See the table at the
beginning of the next page.)
3. Touch OK or START button.
4. The oven will beep and the display will
show Turn the food over during the
defrosting process. Open the oven door,
and turn the food over.
If you do not turn the food over when
Turn the food over is displayed, the
microwave will continue until the end
of cooking time.
Food Amount Instructions
Pizza 1-4 slices
Place 1-4 pizza slices on a microwave-safe plate
with the wide ends of the slices towards the
outside edge of the plate. Do not let the slices
overlap. Do not cover. Let the microwave oven cool
for at least 5 minutes before using it again.
Casserole 1-4 servings
Cover the plate with vented (1 inch vent) plastic
wrap. If the food is not as hot as you would like
after using the function, continue heating using
additional time and power. Stir the food once
before serving.
Contents:
Casseroles (refrigerated)
Dinner plate 1 servings
Use only precooked, refrigerated foods.
Cover the plate with vented (1 inch vent) plastic
wrap or waxed paper tucked under the plate. If the
food is not as hot as you would like after using the
function, continue heating using additional time
and power.
Contents:
• 3-4 oz, meat, poultry or sh (up to 6 oz. with bone)
• ½ cup starch (potatoes, pasta, rice, etc.)
• ½ cup vegetables (about 3-4 oz.)
Pasta 1-4 servings
Cover the plate with vented (1 inch vent) plastic
wrap. If the food is not as hot as you would like
after using the function, continue heating using
additional time and power. Stir the food once
before serving.
Contents:
Pasta (canned spaghetti)
20 English
Using your microwave oven
Using your microwave oven
Category Food Amount Instructions
Potatoes Potatoes
1-6
potatoes.
Pierce each potato several times with
a fork. Place on the turntable in a
spoke-like fashion. After cooking, let
the potatoes stand for 3-5 minutes. Let
the microwave oven cool for at least 5
minutes before using it again.
Cook
Beverage 8 oz, 1 cup
Use a measuring cup or mug and do
not cover. Place the beverage in the
microwave oven. After heating, stir well.
Let the microwave oven cool for at least 5
minutes before using it again.
Frozen
breakfast
4-8 oz.
Use for frozen sandwiches, breakfast
entrees, pancakes, wafes, etc. Follow
the package instructions for covering and
standing. Let the microwave oven cool for
at least 5 minutes before using it again.
Chicken
breasts
8-24 oz.
Pierce the chicken breasts 3 times with
a knife. Place the chicken breasts on
the microwave safe dish. Cover with
vented (1 inch vent) plastic wrap while
cooking and stir before letting stand. Let
the microwave oven cool for at least 5
minutes before using it again.
Frozen
dinner
12-16 oz.
Remove the food from its wrapping
and follow the instructions on the box
for covering and letting stand. Let the
microwave oven cool for at least 5
minutes before using it again.
Follow the instructions below when defrosting different types of food.
Food Amount Instructions
Meat
0.1-6.0 lbs.
0.1-2.7 kg
Shield the edges with aluminium foil. Turn the
meat over when the oven beeps. This program
is suitable for lamb, pork, steaks, chops, and
ground meat. Let stand, covered with foil for 5-10
minutes.
NOTE
Check the food when you hear the oven signal. After the nal stage, small sections
may still be icy; let them stand to continue the thawing process. The food is not
defrosted until all ice crystals have melted. Shielding roasts and pieces of steak
using small pieces of foil prevents the edges from being cooked before the center
of the food has defrosted. Use narrow, at, smooth strips of aluminum foil to cover
edges and thinner sections of the food.
Sensor Cook
The Sensor Cook buttons lets you cook favorite foods using preset power levels
and times. If the food is not thoroughly cooked after using Sensor Cook feature,
complete the cooking process by cooking the food for an additional amount of
time.
2 3 2 32 3 4
4
1. Put the food on the tray.
2. Touch < or > button until display shows
Sensor Cook and then touch OK button.
3. Select the food item you want by
touching <, > and OK button.
4. Touch OK or START button to start
cooking. The microwave oven will
automatically operate by sensing the
food inside.
English 21
Using your microwave oven
Auto Cook
The Auto Cook button lets you cook favorite foods using preset power levels and
times. If the food is not thoroughly cooked after using Auto Cook feature, complete
the cooking process by cooking the food for an additional amount of time.
2 3 2 32 3 4
4
1. Put the food on the tray.
2. Touch < or > button until display shows
Auto Cook and then touch OK button.
3. Select the food item you want by
touching <, > and OK button.
4. Select the amount of food by touching
< and > button.
5. Touch OK or START button to start
cooking. The microwave oven will
automatically operate by pre-
programmed time.
Category Food Amount Instructions
Veggies
Fresh
vegetables
1-4
servings
Place the fresh vegetables (broccoli
orets, cauliower orets, zucchini,
eggplants etc.) in a microwave safe
ceramic, glass, or plastic dish and add
1-4 tbs. water. Cover with vented (1 inch
vent) plastic wrap while cooking and stir
before letting stand. Let the microwave
oven cool for at least 5 minutes before
using it again.
Frozen
vegetables
1-4
servings
Place the frozen vegetables in a
microwave safe ceramic, glass, or plastic
dish and add 1-4 tbs. water. Cover with
vented (1 inch vent) plastic wrap while
cooking and stir before letting stand. Let
the microwave oven cool for at least 5
minutes before using it again.
22 English
Using your microwave oven
Using your microwave oven
Category Menu Amount Instructions
Fresh
Vegetables
Broccoli
1 serving
Wash and clean the broccoli.
Place the broccoli orets in the
microwave safe bowl. Add 1-4 tbs.
of water (1 tbs. per serving). Cover
with vented (1 inch vent) plastic
wrap while cooking and stir before
letting stand.
2 servings
3 servings
4 servings
Carrots
1 serving
Wash and clean the carrots. Cut the
carrots into even slices and place in
the microwave safe bowl. Add 1-4
tbs. of water (1 tbs. per serving).
Cover with vented (1 inch vent)
plastic wrap while cooking and stir
before letting stand.
2 servings
3 servings
4 servings
Green beans
1 serving
Wash and clean the green beans.
Place the green beans in the
microwave safe bowl. Add 1-4 tbs.
of water (1 tbs. per serving). Cover
with vented (1 inch vent) plastic
wrap while cooking and stir before
letting stand.
2 servings
3 servings
4 servings
Spinach
1 serving
Wash and clean the spinach. Place
the spinach in a microwave safe
bowl. Add 1-4 tbs. of water (1 tbs.
per serving). Cover with vented
(1 inch vent) plastic wrap while
cooking and stir before letting
stand.
2 servings
3 servings
4 servings
Squash
2 servings
Slice the squash in half and remove
the seeds. Place the squash cut
side down in a microwave safe
dish and add ¼ cup of water. Cover
with vented (1 inch vent) plastic
wrap while cooking and stir before
letting stand.
4 servings
Category Menu Amount Instructions
Snack
Fish sticks
1 serving
Place the sh sticks on the
microwave safe dish. Place the dish
on the center of the turntable.
2 servings
Quesadillas
1 serving
Follow the package directions.
Place the quesadilla on the
microwave safe dish. Place the dish
on the center of the turntable.
2 servings
Hot dogs
2 each
Pierce the hot dogs 3 times with
a fork. Place the hot dogs on the
microwave safe dish. Place the
dish on the center of the turntable.
When the microwave beeps,
add the buns and restart the
microwave. For the best texture,
the buns should be added after the
microwave beeps.
4 each
Instant
macaroni and
cheese
1 serving
Follow the package directions.
Place the dish on the center of the
turntable. Stir afterwards.
2 servings
Frozen wafes
1 serving
Place the wafes on the microwave
safe dish. Place the dish on the
center of the turntable.
2 servings
Frozen
croquettes
1 serving
Place the croquettes on the
microwave safe dish. Place the dish
on the center of the turntable.
2 servings
Burritos
1 each
Follow the package directions.
Place the burrito on the microwave
safe dish. Place the dish on the
center of the turntable.
2 each
Instant mashed
potatoes
2 servings Follow the package directions.
Place the dish on the center of the
turntable. Stir afterwards.4 servings
English 23
Using your microwave oven
Category Menu Amount Instructions
Meal
Oatmeal
1 pack
Follow the package directions for
the recommended amount of water
needed. Stir well before cooking
and afterwards.
2 packs
Quinoa
2 servings
Follow the package directions for
the recommended amount of water
needed. Stir well before cooking
and afterwards.
4 servings
Frozen dinner
12 oz
(340 gram)
Remove the food from its wrapping
and follow the instructions on the
box for covering and letting stand.
16 oz
(454 gram)
Frozen
breakfast
5 oz
(142 gram)
Use for frozen sandwiches,
breakfast entrees, pancakes,
wafes, etc. Follow the package
instructions for covering and
standing.
8 oz
(227 gram)
Brown rice
2 servings
Add 1 cup of cold water for 1 cup
of rice. Use a large glass bowl.
Cover with vented (1 inch vent)
plastic wrap. Rice doubles in
volume during cooking.
After the cooking time is over, stir
before standing time, and then salt
or add herbs and butter.
4 servings
Category Menu Amount Instructions
Frozen
Vegetables
Broccoli
1 serving
Place the broccoli in the microwave
safe bowl. Add 1-4 tbs. of water (1
tbs. per serving). Cover with vented
(1 inch vent) plastic wrap while
cooking and stir before letting
stand.
2 servings
3 servings
4 servings
Carrots
1 serving
Place the carrots in the microwave
safe bowl. Add 1-4 tbs. of water (1
tbs. per serving). Cover with vented
(1 inch vent) plastic wrap while
cooking and stir before letting
stand.
2 servings
3 servings
4 servings
Corn
1 serving
Place the corn in the microwave
safe bowl. Add 1-4 tbs. of water (1
tbs. per serving). Cover with vented
(1 inch vent) plastic wrap while
cooking and stir before letting
stand.
2 servings
3 servings
4 servings
Green beans
1 serving
Place the green beans in the
microwave safe bowl. Add 1-4 tbs.
of water (1 tbs. per serving). Cover
with vented (1 inch vent) plastic
wrap while cooking and stir before
letting stand.
2 servings
3 servings
4 servings
Peas
1 serving
Place the peas in the microwave
safe bowl. Add 1-4 tbs. of water (1
tbs. per serving). Cover with vented
(1 inch vent) plastic wrap while
cooking and stir before letting
stand.
2 servings
3 servings
4 servings
24 English
Using your microwave oven
Using your microwave oven
Category Menu Amount Instructions
Melt/
Soften
Soften cream
cheese
1 pack
Unwrap the cream cheese and
place on a microwave safe dish.
Soften frozen
juice
1 pack
Do not place metal juice cans in the
microwave. Remove the plastic lid
and place in center of microwave.
Stir well afterwards.
Melt cheese 1 cup
Place the cheese in a microwave
safe bowl and cover with wax
paper. Stir well afterwards.
Melt caramel
10 oz
(280 gram)
Place the caramel in a large
microwave safe dish. Stir well
afterwards.
Melt
marshmallows
10 oz
(280 gram)
Place the marshmallows in a large
microwave safe dish. Stir well
afterwards.
Poultry/
Fish
Chicken breasts 4 servings
Pierce the chicken breasts 3 times
with a knife. Place the chicken
breasts on the microwave safe
dish and cover with plastic wrap.
Place the dish on the center of the
turntable.
Salmon llets
1 serving
Put the salmon llets on the
microwave safe dish and cover
with plastic wrap. Place the dish on
the center of the turntable.
2 servings
White sh
llets
1 serving
Put the white sh llets on the
microwave safe dish and cover
with plastic wrap. Place the dish on
the center of the turntable.
2 servings
Fresh prawns
1 serving
Place the prawns in the microwave
safe dish and cover with plastic
wrap. Place the dish on the center
of the turntable.
2 servings
Category Menu Amount Instructions
Meal
Whole wheat
macaroni
2 servings
Add 1 cup of cold water for 1 cup
of rice. Use a large glass bowl.
Cover with vented (1 inch vent)
plastic wrap. Carefully remove from
the microwave and drain the hot
water.
4 servings
Bacon,
pre-cooked
2 slices
Layer 2 paper towels on a
microwave safe plate and arrange
the bacon on the towels. Do not
overlap bacon. Cover with an
additional paper towel. Remove
the paper towel immediately after
cooking.
4 slices
6 slices
Melt/
Soften
Melt butter
1 stick
(¼ lb.)
Unwrap the butter and cut the
butter into several pieces. Place the
butter on a microwave safe dish
and cover with wax paper. Stir well
afterwards.
2 sticks
(½ lb.)
Soften butter
1 stick
(¼ lb.)
Remove the butter from the
packaging and place on a
microwave safe dish.
2 sticks
(½ lb.)
Melt chocolate 1 cup
Place the chocolate chips in a
microwave safe dish. When the
microwave oven beeps, stir well,
and then press START to continue.
Unless stirred, the chocolate chips
will keep their shape even when
the heating time is over.
Soften ice
cream
1 pint
Remove the lid of the carton. Place
the carton in the center of the
microwave.
4 pints
English 25
Using your microwave oven
One-stage cooking
1 3
1 3 4 1 31 2 4
1 4
1. In standby mode, touch the numeric
buttons to set a cooking time. You can
enter a time from one second to 99
minutes and 99 seconds. If the display
is showing cooking modes, touch <
or > button until the display shows
Microwave and then touch OK button.
To select a time greater than one
minute, enter the seconds too. (For
example, to set a cooking time of
20 minutes, enter 2, 0, 0, 0.) If you do
not need to set the power level, just
touch the START button. The microwave
will automatically operate at the High
power level.
2. If you want to set the power level to
a level other than High, touch the OK
button.
3. Touch the <, > or numeric buttons that
correspond to the power level you want
to use.
4. Touch the START button. If you want
to add or reduce the cooking time, use
the < or > button. You can adjust the
cooking time while the microwave oven
is operating.
Multi-stage cooking (maximum of 2 stages)
Your oven allows you to set two different cooking stages, each with its own time
length and power level. The power level lets you control the heating intensity from
Warm to High.
1. Follow steps 1, 2, and 3 from the “One-stage cooking” section.
2. Touch OK button to move to the second stage.
3. Follow steps 1, 2, 3, and 4 from the “One-stage cooking” section.
Microwave
Your microwave oven allows you to set two different cooking stages, each with
its own time length and power level. The power level lets you control the heating
intensity from Warm (1) to High (10).
Power levels
The 10 power levels allow you to choose the optimal power level for your cooking
needs.
No. Power Level Description No. Power Level Description
1 10 Warm 6 60 Simmer
2 20 Low 7 70 Medium high
3 30 Defrost 8 80 Reheat
4 40 Medium low 9 90 Sauté
5 50 Medium 10 100 High
26 English
Cookware guide
Not recommended
• Glass jars and bottles — Regular glass is too thin to be used in a microwave
and can shatter.
• Paper bags — These are a re hazard, except for popcorn bags that are
designed for microwave use.
• Styrofoam plates and cups — These can melt and leave an unhealthy residue
on food.
• Plastic storage and food containers — Containers such as margarine tubs can
melt in the microwave.
Testing utensils
If you are not sure whether a dish is microwave-safe or not, you can perform this
test:
1. Fill a 1 cup glass measuring cup with
water and put it inside your oven, next
to the dish you want to test.
2. Set the microwave to 1 minute using
the numeric buttons, and then touch
the START button. This will heat the
glass and dish for one minute at High
power.
When the microwave stops, the water
should be warm and the dish you are
testing should be cool.
If the dish is warm, then it is absorbing
microwave energy and is not acceptable for
use in the microwave.
Cookware guide
To cook food in your microwave oven, microwaves must be able to penetrate the
food without being reected or absorbed by the cookware holding the food.
Consequently, it is important to choose cookware that both allows microwaves to
penetrate food and is microwave-safe.
The following lists contain various types of cookware and indicate if and how the
cookware should be used in a microwave oven.
Recommended cooking utensils
• Glass and glass-ceramic bowls and dishes — Use for heating or cooking.
• Microwavable plastic wrap — Use to cover. Leave a small opening for steam to
escape and avoid placing it directly on the food.
• Wax paper — Use as a cover to prevent spattering.
• Paper towels and napkins — Use for short-term heating and covering. They
absorb excess moisture and prevent spattering. Do not use recycled paper
towels, which may contain metal and can catch re.
• Paper plates and cups — Use for short-term heating at low temperatures. Do
not use recycled paper, which may contain metal and can catch re.
• Thermometers — Use only those labeled “Microwave Safe” and follow all
directions. Check the food in several places. Conventional thermometers may
be used once the food has been removed from the oven.
Limited use items
• Aluminum foil — Use narrow strips of foil to prevent overcooking of exposed
areas. Using too much foil can damage your oven, so be careful.
• Ceramic, porcelain, and stoneware — Use these if they are labeled “Microwave
Safe”. If they are not labeled, test them to make sure they can be used safely.
Never use dishes with metallic trim.
• Plastic — Use only if labeled “Microwave Safe”. Other plastics can melt.
• Straw, wicker, and wood — Use only for short-term heating, as they are
ammable.
English 27
Cooking guide
Standing
Food cooked in the microwave builds up internal heat and continues to cook for a
few minutes after the oven stops. Let food stand to complete cooking, especially
food such as roasts and whole vegetables. Roasts need this time to complete
cooking in the center without overcooking the outer areas. All liquids, such as soup
or hot chocolate, should be shaken or stirred when cooking is complete. Let liquids
stand a moment before serving. When heating baby food, stir well and test the
temperature before serving.
Adding Moisture
Microwave energy is attracted to water molecules. Food that is uneven in moisture
content should be covered or allowed to stand so that the heat disperses evenly.
Add a small amount of water to dry food to help it cook.
Venting
After covering a dish with plastic wrap, vent the plastic wrap by turning back one
corner so excess steam can escape.
Cooking guide
Microwave energy actually penetrates food and is attracted to and absorbed
by the water, fat, and sugar molecules in the food. The microwaves cause the
molecules in the food to move rapidly. The rapid movement of these molecules
creates friction and the resulting heat cooks the food.
Cooking techniques
Stirring
Stir foods such as casseroles and vegetables while cooking to distribute heat
evenly. Food at the outside of the dish absorbs more energy and heats more
quickly, so stir from the outside to the center. The oven will turn off when you
open the door to stir your food.
Arrangement
Arrange unevenly shaped foods, such as chicken pieces or chops, with the thicker,
meatier parts toward the outside of the turntable where they will receive more
microwave energy. To prevent overcooking, place thin or delicate parts toward the
center of the turntable.
Shielding
Shield food with narrow strips of aluminum foil to prevent overcooking. Areas that
need shielding include poultry wing-tips, the ends of poultry legs, and the corners
of square baking dishes. Use only small amounts of aluminum foil. Larger amounts
can damage your oven.
Turning
Turn foods over midway through cooking to expose all parts to microwave energy.
This is especially important with large items such as roasts.
28 English
Cooking guide
Cooking guide
Guide for cooking vegetables in your microwave
• Vegetables should be washed just before cooking. Often, no extra water is
needed. If you are cooking dense vegetables such as cubed potatoes, carrots,
or green beans, add about ¼ cup water.
• Small vegetables (sliced carrots, peas, lima beans, etc.) will cook faster than
larger ones.
• Whole vegetables, such as potatoes, acorn squash, or corn on the cob, should
be arranged in a circle on the turntable before cooking. They will cook more
evenly if turned over after half the cooking time.
• Always place vegetables like asparagus and broccoli with the stem ends
pointing towards the edge of the dish and the tips toward the center.
• When cooking cut vegetables, always cover the dish with a lid or vented
microwavable plastic wrap.
• Whole, unpeeled vegetables such as potatoes, squash, eggplant, etc., should
have their skin pricked in several spots before cooking to prevent them from
bursting.
• For more even cooking, stir or rearrange whole vegetables halfway through
the cooking time.
• Generally, the denser the food, the longer the standing time. (Standing time
refers to the time necessary for dense, large foods and vegetables to nish
cooking after they come out of the oven.) A baked potato can stand on the
counter for ve minutes before cooking is completed, while a dish of peas can
be served immediately.
General cooking recommendations
• Dense foods, such as potatoes, take longer to heat than lighter foods. Food
with a delicate texture should be heated at a low power level to prevent it
from becoming tough.
• Altitude and the type of cookware you are using can affect cooking time.
When trying a new recipe, use the minimum cooking time and check the food
occasionally to prevent overcooking.
• Food with a non-porous skin such as potatoes or hot dogs should be pierced
to prevent bursting.
• Frying with oil or fat is not recommended. Fat and oil can suddenly boil over
and cause severe burns.
• Some ingredients heat faster than others. For example, the jelly inside a jelly
doughnut will be hotter than the dough. Keep this in mind to avoid burns.
• Home canning in the microwave oven is not recommended because all
harmful bacteria may not be destroyed by the microwave heating process.
• Although microwaves do not heat the cookware, the heat from the food is
often transferred to the cookware. Always use pot holders when removing
food from the microwave and instruct children to do the same.
• Making candy in the microwave is not recommended as candy can heat to
very high temperatures. Keep this in mind to avoid injury.
Guide for cooking eggs in your microwave
• Never cook eggs in the shell and never warm hard-cooked eggs in the shell.
They can explode.
• Always pierce whole eggs to keep them from bursting.
• Cook eggs just until set. They become tough if overcooked.
English 29
Cleaning and maintaining your microwave oven
Cleaning the door and door seals
Always ensure that the door seals are clean and that the door closes properly. Take
particular care when cleaning the door seals to ensure that no particles accumulate
and prevent the door from closing correctly. Wash the glass door with very mild
soap and water. Be sure to use a soft cloth to avoid scratching.
NOTE
If steam accumulates inside or outside the oven door, wipe with a soft cloth. Steam
can accumulate when you operate the oven when humidity is high and in no way
indicates microwave leakage.
Cleaning the interior
CAUTION
To avoid injury, ensure that the microwave oven has cooled down before cleaning
it.
CAUTION
Remove the glass tray from the oven when cleaning the oven or tray. To prevent
the tray from breaking, handle it with care and do not put it in water immediately
after cooking. Wash the tray carefully in warm sudsy water or in the dishwasher.
Cleaning the turntable and roller rings
Clean the roller rings periodically and wash the turntable as required. The
turntable can be washed safely in your dishwasher.
Cleaning and maintaining your microwave oven
Keeping your microwave oven clean improves its performance, wards off
unnecessary repairs, and lengthens its life.
Cleaning the exterior
It’s best to clean spills on the outside of your microwave oven as they occur. Use a
soft cloth and warm, soapy water. Rinse and dry.
CAUTION
Do not get water into the vents. Never use abrasive products or chemical
solvents such as ammonia or alcohol as they can damage the appearance of your
microwave.
WARNING
Unplug the microwave plug before cleaning.
Cleaning under your microwave oven
Regularly clean grease and dust from the bottom of your microwave using a
solution of warm water and detergent.
Cleaning the control panel
Wipe with a damp cloth and dry thoroughly. Do not use cleaning sprays, large
amounts of soap and water, abrasives, or sharp objects on the panel as it is easily
damaged.
30 English
Cleaning and maintaining your microwave oven
Replacing the cooktop/night light
When replacing the cooktop/night light, make sure that you are wearing gloves to
avoid injury from the heat of the lamp.
LampLamp
1. Unplug the oven or turn off the power
at the main power supply.
2. Remove the screw from the light cover
and lower the cover.
3. Disconnect the wire connectors.
4. Remove the screw securing the LED
lamp board.
5. Replace the LED lamp board.
NOTE
To purchase a new LED lamp board, visit an authorized Samsung service center or
call 1-800-SAMSUNG (726-7864).
Storing and repairing your microwave oven
If you need to store your microwave oven for a short or extended period of time,
choose a dust-free, dry location. Dust and dampness may adversely affect the
functionality of the microwave parts.
WARNING
Do not repair, replace, or service any part of your microwave oven yourself. Allow
only a qualied service technician to perform repairs. If the oven is faulty and
needs servicing, or you are in doubt about its condition, unplug the oven from the
power outlet and contact your nearest service center.
Do not use the oven if the microwave oven is damaged, in particular, if the door or
door seals are damaged or the door does not close properly. This can be caused by
a broken hinge, a worn out seal or distorted/bent casing.
Do not remove the oven from its casing.
This microwave oven is for home use only and is not intended for commercial use.
Cleaning and maintaining your microwave oven
English 31
Cleaning and maintaining your microwave oven
Cleaning the grease lter
Your microwave oven has reusable grease lter. The grease lter should be
removed and cleaned at least once a month or as required.
To order a new grease lter, contact Samsung Parts at 1-800-627-4368 or your
Samsung dealer. You can also order online at www.samsungparts.com.
WARNING
To avoid the risk of personal injury or property damage, do not operate the oven
hood without the lter in place.
Pull outPull out
PushPush
1. To remove the lter, push the handle of
the grease lter.
2. Pull out the grease lter out of the
microwave oven.
3. Soak the grease lter in hot water
mixed with a mild detergent. Rinse well
and shake to dry. If necessary, brush
the lter lightly to remove embedded
dirt.
Replacing the oven light
When replacing the oven light, make sure that you are wearing gloves to avoid
injury from the heat of the lamp.
1. Unplug the oven or turn off the power
at the main power supply.
2. Remove the vent cover mounting screw
and then remove the vent cover.
3. Lift up the holder lamp by pushing the
hook slightly.
4. Remove the lamp from the holder lamp
and disconnect the wire connectors.
5. Replace the LED lamp.
6. Connect wire to LED lamp and place it
on the holder lamp.
7. Insert holder lamp to the bracket,
assemble vent cover and then mount
the screw.
8. Plug the oven in or turn on the power
at the main power supply. Reset the
clock.
32 English
Cleaning and maintaining your microwave oven
Replacing the charcoal lter
The charcoal lter should be replaced every 6 to 12 months and more often if
necessary. The charcoal lter cannot be cleaned. To order a new charcoal lter,
contact the Samsung Parts at 1-800-627-4368 or your Samsung dealer. You can
also order online at www.samsungparts.com
PushPush
Pull outPull out
1. Unplug the oven or turn off the power
at the main power supply.
2. Remove the grease lter.
(Check the instructions on
'Cleaning the grease lter')
3. Push down the charcoal lter and then
tilt it forward.
4. Pull the lter up to remove it.
5. Slide a new charcoal lter into place.
Proceed opposite order from above
instructions.
6. Insert grease lter. Plug the oven in or
turn on the power at the main power
supply. Reset the clock.
WARNING
Do not use ammonia or put the grease
lter in the microwave oven to dry. The
aluminum will darken.
PushPush
4. To re-insert the lter into the
microwave oven, slide the lter into the
frame slot, and then push it inside.
Cleaning and maintaining your microwave oven
English 33
Troubleshooting
Problem Cause Action
The oven stops while
in operation.
The user has opened the
door to turn food over.
After turning over the
food, touch the START
button again to start
operation.
The power turns off
during operation.
The oven has been
cooking for an extended
period of time.
After the oven has cooked
for an extended period of
time, let the oven cool.
The cooling fan is not
working.
Listen for the sound of the
cooling fan.
Trying to operate the oven
without food inside.
Put food in the oven.
There is not enough
ventilation space around
the oven.
There are intake/exhaust
outlets on the front
and rear of the oven
for ventilation. Check
the installation guide
and make sure that the
microwave is far enough
away from walls and
cabinets for proper
ventilation.
Several appliances or
devices are plugged into
the same outlet.
Unplug all other appliances
or devices from the outlet.
There is no power to
the oven.
Power is not supplied. Make sure power is
supplied. Conrm the
microwave is plugged in.
Check your fuses or circuit
breakers.
Troubleshooting
Check points
If you encounter a problem with your oven, rst check the tables starting below
and try the recommendations. If a problem persists, or if an information code
keeps appearing on the display, contact a local Samsung service center.
Problem Cause Action
General
The buttons cannot be
touched properly.
Foreign matter may
be caught between the
buttons.
Remove the foreign matter
and try again.
For touch models: Moisture
is on the exterior.
Wipe the moisture from
the exterior.
The Child Lock is activated. Deactivate the Child Lock.
The time is not
displayed.
Power is not supplied. Make sure power is
supplied. Conrm the
microwave is plugged in.
Check your fuses or circuit
breakers.
The Eco (power-saving)
function is set.
Turn off the Eco function.
The oven does not
work.
Power is not supplied. Make sure power is
supplied. Conrm the
microwave is plugged in.
Check your fuses or circuit
breakers.
The door is open. Close the door and try
again.
The door open safety
mechanisms are covered
by foreign matter.
Remove the foreign matter
and try again.
TiltTilt
34 English
Troubleshooting
Problem Cause Action
The oven does not
heat.
The oven may not work
if too much food is being
cooked or improper
cookware is being used.
To test the oven, put
one cup of water in a
microwave-safe container,
put the container in
the oven, and then run
the microwave for 1-2
minutes to check whether
the water is heated. If the
water is heated, reduce
the amount of food and
start the function again.
Use a cooking container
with a at bottom.
Heating is weak or
slow.
The oven may not work
if too much food is being
cooked or improper
cookware is being used.
To test the oven, put
one cup of water in a
microwave-safe container,
put the container in
the oven, and then run
the microwave for 1-2
minutes to check whether
the water is heated. If the
water is heated, reduce
the amount of food and
start the function again.
Use a cooking container
with a at bottom.
Problem Cause Action
There is a popping
sound during
operation, and the
oven doesn't work.
Cooking food in a sealed
container or using a
container with a a tight
lid.
Do not cook food in sealed
containers or in containers
with tight lids. Expanding
steam from the cooking
food can cause the
containers to burst or the
lids to pop off.
The oven exterior
gets too hot during
operation.
There is not enough
ventilation space around
the oven.
There are intake/exhaust
outlets on the front
and rear of the oven
for ventilation. Check
the installation guide
and make sure that the
microwave is far enough
away from walls and
cabinets for proper
ventilation.
Objects are on top of the
oven.
Remove all objects on the
top of the oven.
The door cannot be
opened properly.
Food residue is stuck
between the door and
oven interior.
Clean the oven and then
open the door.
Troubleshooting
English 35
Troubleshooting
Problem Cause Action
The warm function
does not work.
The oven may not work
if too much food is being
warmed or improper
cookware is being used.
To test the oven, put
one cup of water in a
microwave-safe container,
put the container in
the oven, and then run
the microwave for 1-2
minutes to check whether
the water is heated. If the
water is heated, reduce
the amount of food and
start the function again.
Use a cooking container
with a at bottom.
The thaw function
does not work.
The oven may not work
if too much food is being
thawed or improper
cookware is being used.
To test the oven, put
one cup of water in a
microwave-safe container,
put the container in
the oven, and then run
the microwave for 1-2
minutes to check whether
the water is heated. If the
water is heated, reduce
the amount of food and
start the function again.
Use a cooking container
with a at bottom.
Problem Cause Action
The interior light is
dim or does not turn
on.
The door has been left
open for a long time.
The interior light may
automatically turn off
when the Eco function
operates. Close and reopen
the door or touch the
STOP button.
The interior light is
covered by foreign matter.
Clean the inside of the
oven and check again.
A beeping sound
occurs during cooking.
If the Auto Cook function
is being used, this beeping
sound means it's time to
turn over the food.
After turning over the
food, touch the START
button again to restart
operation.
The oven is not level. The oven is installed on an
uneven surface.
Make sure the oven is
installed on at, stable
surface.
There are sparks
during cooking.
Metal containers are used
during cooking or thawing.
Do not use metal
containers.
When power is
connected, the oven
immediately starts to
work.
The door is not properly
closed.
Close the door and check
again.
There is electricity
coming from the oven.
The power source or
power outlet is not
properly grounded.
Make sure the power
source and power outlet
are properly grounded.
36 English
Troubleshooting
Troubleshooting
Problem Cause Action
There is water
dripping.
Water or steam may be
generated by the cooking
or defrosting process,
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry dish
towel.
There is steam coming
through a crack in the
door.
Water or steam may be
generated by the cooking
or defrosting process,
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry dish
towel.
There is water left in
the oven.
Water or steam may be
generated by the cooking
or defrosting process,
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry dish
towel.
The brightness inside
the oven varies.
Changes in brightness
reect changes in power
output. Power output
changes depending on the
functions in use.
Power output changes
during cooking are not
malfunctions.
Cooking is nished,
but the cooling fan is
still running.
To ventilate the oven, the
cooling fan continues to
run for about 3 minutes
after cooking is complete.
This is not an oven
malfunction.
Touching the START
button operates the
oven.
This happens when the
oven is not operating.
The microwave oven
is designed to start
operating when you touch
the START button if it was
not operating.
Problem Cause Action
Turntable
While turning, the
turntable comes out of
place or stops turning.
There is no roller ring,
or the roller ring is not
properly in place.
Install the roller ring
properly and then try
again.
The turn table drags
while turning.
The roller ring is not
properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave.
Install the roller ring
properly. Adjust the
amount of food. Do not
use containers that are too
large.
The turn table rattles
while turning and is
noisy.
Food residue is stuck to
the bottom of the oven.
Remove any food residue
stuck to the bottom of the
oven.
English 37
Appendix
Appendix
Specications
Model
ME11A7710D*/AA
ME11A7510D*/AA
ME11A7710D*/AC
ME11A7510D*/AC
Oven Cavity 1.1 cu ft
Controls 10 power level, including Defrost
Timer 99 minutes, 99 seconds
Power Source 120 VAC, 60 Hz
Power Consumption
1650 Watt Microwave 1500 Watt Microwave
Microwave Power Output 1100 Watts 1000 Watts
Cook Top Light LED lamp (3 EA)
Oven Light LED lamp
Oven Cavity Dimensions (inches) 18 ½” (W) X 6 ⁄” (H) X 14 ⁄” (D)
Outside Dimensions (inches) 29 ⅞” (W) X 10 ¾” (H) X 19 ⅛” (D)
Shipping Dimensions (inches) 33 ¼” (W) X 15 ⁄” (H) X 22 ⅛” (D)
Net/Shipping Weight
ME11A7710D*: 55.8 lbs. / 65.3 lbs.
(25.3 kg / 29.6 kg)
ME11A7510D*: 53.6 lbs. / 63.1 lbs.
(24.3 kg / 28.6 kg)
Information codes
If the microwave oven fails to operate, you may see an information code on the
display. Check the table below for the code, and then follow the directions.
Code Description Action
C-10
The GAS sensor is open.
Unplug the power cord of the oven,
and then contact a local Samsung
service center.
The GAS sensor is
shorted.
C-F0
The microwave has
sensed an internal
communications failure.
Unplug the power cord of the oven,
and then contact a local Samsung
service center.
C-F1
Only occurs when
EEPROM Read or Write
is not working.
Unplug the power cord of the
oven, and contact a local SAMSUNG
Customer Care Center.
C-F2
A touch button has
malfunctioned.
Touch STOP, and then try the button
again.
C-d0
Control buttons are
touched over 10
seconds.
Clean the keys and check if there
is water on the surface around
key. If it appears again, turn off
the microwave oven, let it sit for
more than 30 seconds, and then try
setting again. If this code re-appears,
call your local SAMSUNG Customer
Care Center.
38 English
Warranty
Warranty
During the applicable warranty period, a product will be repaired, replaced, or
the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use
new or reconditioned parts in repairing a product, or replace the product with
a new or reconditioned product. Replacement parts and products are warranted
for the remaining portion of the original product’s warranty or ninety (90) days,
whichever is longer. All replaced parts and products are the property of SAMSUNG
and you must return them to SAMSUNG.
This limited warranty covers manufacturing defects in materials or workmanship
encountered in normal household, noncommercial use of this product and shall
not cover the following: damage that occurs in shipment, delivery, installation, and
uses for which this product was not intended; damage caused by unauthorized
modication or alteration of the product; product where the original factory serial
numbers have been removed, defaced, changed in any way, or cannot be readily
determined; cosmetic damage including scratches, dents, chips, and other damage
to the product’s nishes; damage caused by abuse, misuse, overheating due to
overcooking, glass tray or turntable, pest infestations, accident, re, oods, or
other acts of nature or God; damage caused by use of equipment, utilities, services,
parts, supplies, accessories, applications, installations, repairs, external wiring or
connectors not supplied or authorized by SAMSUNG; damage caused by incorrect
electrical line current, voltage, uctuations and surges; damage caused by failure
to operate and maintain the product according to instructions; in-home instruction
on how to use your product; service to correct installation not in accordance with
electrical or plumbing codes or correction of household electrical or plumbing (i.e.,
house wiring, fuses, or water inlet hoses); and reduced magnetron power output
related to normal aging.
The cost of repair or replacement under these excluded circumstances shall be the
customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or
installation are not covered by this limited warranty. Please contact SAMSUNG at
the number below for assistance with any of these issues.
Warranty (USA)
Samsung over-the-range (otr) microwave oven
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG
ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original
carton to the original consumer purchaser, is warranted by SAMSUNG against
manufacturing defects in materials or workmanship for the limited warranty
period, starting from the date of original purchase, of:
One (1) Year Parts and Labor
Ten (10) Years Magnetron Part (Part Only)
This limited warranty is valid only on products purchased and used in the United
States that have been installed, operated, and maintained according to the
instructions attached to or furnished with the product. To receive warranty service,
the purchaser must contact SAMSUNG at the address or phone number provided
below for problem determination and service procedures. Warranty service can
only be performed by a SAMSUNG authorized service center. The original dated
bill of sale must be presented upon request as proof of purchase to SAMSUNG or
SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States
during the warranty period at no charge, subject to availability of SAMSUNG
authorized servicers within the customer’s geographic area. If in-home service is
not available, SAMSUNG may elect, at its option, to provide transportation of the
product to and from an authorized service center. If the product is located in an
area where service by a SAMSUNG authorized servicer is not available, you may
be responsible for a trip charge or required to bring the product to a SAMSUNG
authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the
service agent.
English 39
Warranty
LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION,
AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE
FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT
LIMITED TO TIME WAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS,
REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE
SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH
THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation
of incidental or consequential damages, so the above limitations or exclusions may
not apply to you. This warranty gives you specic rights, and you may also have
other rights, which vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product.
No warranty or guarantee given by any other person, rm, or corporation with
respect to this product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgeeld Park, NJ 07660
1-800-SAMSUNG (726-7864) and www.samsung.com/us/support
Samsung will charge a repair fee for replacing an accessory or repairing cosmetic
damage if the damage to the unit and/or damage to or loss of the accessory was
caused by the customer. Items this covers include:
• Dented, scratched, or broken door, handle, out-panel, or control panel
• Broken or lost tray, guide roller, coupler, lter, or wire rack
Parts that SAMSUNG has determined can be replaced by the user may be sent to
the customer for installation. In SAMSUNG’s discretion, an authorized servicer can
be dispatched to perform such installation.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO
ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow
limitations on how long an implied warranty lasts, so the above limitations or
exclusions may not apply to you. This warranty gives you specic rights, and you
may also have other rights, which vary from state to state.
40 English
Warranty
Warranty (CANADA)
Samsung over-the-range (otr) microwave oven
Limited warranty to original purchaser
This SAMSUNG brand product, as supplied and distributed by Samsung Electronics
Canada, Inc. (SAMSUNG) and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials and workmanship for a limited warranty period of:
ONE (1) YEAR PARTS AND LABOR, FIVE (5) YEARS PARTS WARRANTY FOR
MAGNETRON
Samsung will charge a repair fee for replacing an accessory or repairing a cosmetic
defect if the damage to the unit and/or damage to or loss of the accessory was
caused by the customer. Items this stipulation covers include:
• A Dented, Scratched, or Broken Door, Handle, Out-Panel, or Control Panel
• A Broken or missing Tray, Guide Roller, Coupler, Filter, or Wire Rack
User Replaceable Parts may be sent to the customer for unit repair. If necessary, a
Service Engineer can be dispatched to perform service.
This limited warranty begins on the original date of purchase, and is valid only
on products purchased and used in the United States. To receive warranty service,
the purchaser must contact SAMSUNG for problem determination and service
procedures. Warranty service can only be performed by a SAMSUNG authorized
service center. The original dated bill of sale must be presented upon request as
proof of purchase to SAMSUNG or SAMSUNG’s authorized service center.
SAMSUNG will repair this product or replace it if cannot repair it, at our option
and at no charge as stipulated herein, with new or reconditioned parts or products
if found to be defective during the limited warranty period specied above. All
replaced parts and products become the property of SAMSUNG and must be
returned to SAMSUNG. Replacement parts and products assume the remaining
original warranty, or ninety (90) days, whichever is longer.
In-home service will be provided during the warranty labor period subject to
availability within the contiguous United States. In-home service is not available
in all areas. To receive in-home service, the product must be unobstructed and
accessible to service personnel. If during in-home service repair can not be
completed, it may be necessary to remove, repair and return the product. If in-
home service is unavailable, SAMSUNG may elect, at our option, to provide for
transportation of our choice to and from a SAMSUNG authorized service center.
Otherwise, transportation to and from the SAMSUNG authorized service center is
the responsibility of the purchaser.
This limited warranty covers manufacturing defects in materials and workmanship
encountered in normal, noncommercial use of this product and shall not apply
to the following, including, but not limited to: damage which occurs in shipment;
delivery and installation; applications and uses for which this product was not
intended; altered product or serial numbers; cosmetic damage or exterior nish;
accidents, abuse, neglect, re, water, lightning or other acts of nature; use of
products, equipment, systems, utilities, services, parts, supplies, accessories,
applications, installations, repairs, external wiring or connectors not supplied or
authorized by SAMSUNG which damage this product or result in service problems;
incorrect electrical line voltage, uctuations and surges; customer adjustments and
failure to follow operating instructions, cleaning, maintenance and environmental
instructions that are covered and prescribed in the instruction book; problems
caused by pest infestations, and overheating or overcooking by user; glass tray
or turntable; reduced magnetron power output related to normal aging. SAMSUNG
does not warrant uninterrupted or error-free operation of the product.
English 41
Warranty
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED
AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER
THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS
WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION
WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG
SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE
SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE
THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS
BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER
IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG
AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING,
PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO
PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY
ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD
BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS
LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL
PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR
EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or
the exclusion or limitation of incidental or consequential damages, so the above
limitations or exclusions may not apply to you. This warranty gives you specic
legal rights, and you may also have other rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG at:
1-800-SAMSUNG (726-7864) or www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
Memo
Please be advised that the Samsung warranty does NOT cover service calls to explain product operation, correct improper installation, or perform normal cleaning or
maintenance.
QUESTIONS OR COMMENTS?
COUNTRY CALL OR VISIT US ONLINE AT
U.S.A
Consumer Electronics
1-800-SAMSUNG (726-7864) www.samsung.com/us/support
CANADA 1-800-SAMSUNG (726-7864)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
ME11A7710D*-00
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www.samsung.com/spsn
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