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21
Customer Service: 1 (877) 777-8042
TROUBLESHOOTING
Troubleshooting
Problem Solution
The FoodSaver
®
Container
will not vacuum
• Make sure rubber gasket on inside of lid is free from food materials.
• Examine rim of container for cracks or scratches. Any gaps can prevent containers from
vacuuming properly.
Bag Material not dispensing • Make sure bag roll is in Roll Holder.
• Make sure enough bag material is on roll to automatically dispense.
• Make sure to insert roll with material flap down and at least 2” of bag over green rollers.
• If bag is not cutting, make sure the lid is pressed firmly closed and press Seal and Cut again.
• Check for wrinkles and creased that could be hindering machine. Pull creased portion of bag
manually out of the machine and close lid.
Unit makes noise when I
turn it on
This is normal operation and should stop after a minute.
Close Lid Indicator Light If appliance Lid has not be firmly closed shut (it will click into place),
the light will turn Red to warn.
Close Drawer Indicator Light If Drip Tray Drawer has not been closed fully, light will turn Red to indicate
the drawer needs to be pushed close.
Check Roll Indicator Light If Roll is crooked or inserted improperly, light will turn Red to warn
Roll needs to be inserted properly.
Bag does not fall from unit
after cutting
Gently pull the bag from the unit.
If you need further
assistance:
• Call Consumer Services at 1-877-777-8042.
• For additional tips and answers to frequently asked questions,
go to www.foodsaver.com/Support.aspx
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